Reviews
For the first time, I chose to travel away from where I
For the first time, I chose to travel away from where I live to purchase a vehicle and it could not have been a better decision. Through circumstance, I found myself reaching out to dealerships across North Carolina due to a poor experience at a local dealership and lack of vehicle availability. Little did I know how lucky it was because it lead me to contacting Stevenson Hendrick Honda and Claude Hunter taking the call. From the first conversation, I knew Claude was the right person because I knew he cared and he quickly assured me that he could have the vehicle I wanted delivered to the dealership within 24 hours. There was never a point where I didn’t feel comfortable because Claude ensured every step of the process was handled quickly and professionally. Completing the financial portion and taking possession of my new vehicle couldn’t have been a better experience if it wasn’t for Claude, Shane Bevans (Finance Manager), and the Hendrick Team. THANK YOU CLAUDE for the first-class experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hondabear, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Will Gibson and all of his colleagues were amazing to
Will Gibson and all of his colleagues were amazing to work with. I live 1000 miles away and it was like dealing with someone around the corner. They anticipated and executed all my questions and expectations absolutely will do business with them again in the future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chris, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This review is to commend Jimmy Bartlett’s effort and
This review is to commend Jimmy Bartlett’s effort and time that he put in to ensure that we were comfortable and understanding on all of the new technology before leaving the dealership. We knew there was going to be some technology changes, but not to the level of where the car literally can drive itself. He could tell we were overwhelmed on the test drive and it was assuring to hear that many others get the same feeling of uneasiness (Auto-Braking and Auto-Steering). He mentioned that many of his customers preferred seeing him use the features with them in the car watching them in action first and then trying it for themselves after witnessing it first hand. We took him up on that offer and learned the Radar Cruise Control. Let’s just say we have found true love with this feature and are planning trips now because of it. We would never have tried out this option on our own if it were not for him and now we will never buy a car without it ever again. If you want to know how to use your vehicle then you have to see Jimmy Bartlett at this dealership. We have spoken to him daily since buying the vehicle and when he said a review would be the greatest compliment he could receive. So here it is “Our Favorite Car Guy!!”
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
To Our Favorite Car Guy!!, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dealership was clean and was not overwhelmingly busy on a
Dealership was clean and was not overwhelmingly busy on a weekday. Had wide variety of new and used cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nate, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
Claude hunter was very good to work with.
Claude hunter was very good to work with. He answered all our questions and made us feel at ease. Would buy another vehicle from him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rcpoovey, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!
I’ve purchased a handful of cars in my lifetime and have
I’ve purchased a handful of cars in my lifetime and have done deals at several different dealerships. Working with Hans at Stevenson-Hendrick Honda was one of my top-tier experiences. From the test-drive to the purchase, everything was completely pressure and hassle-free. Pricing was transparent and my time was well-respected. Everyone at the dealership was professional and pleasant to work with, and Hans, a genuine car enthusiast, let me test-drive the car for a considerable amount of time on a thorough route. I traveled from out of town to see the car and spent a few days contemplating the purchase. When it came time to buy, the dealership made it very easy to make everything happen, even from a distance. Even signing the paperwork right before the car was detailed and delivered to me at the dealership was easily completed on a digital sign-pad. I actually enjoyed buying a car from Hendrick and would recommend the dealerships, and Hans as a salesperson, to others. He helped make taking delivery of the car one of the best days of my life instead of a stressful one, despite all of the coordination that had to happen. Everything went smoothly, and I was able to return my rental car across the street and drive my new car off into the sunshine with the top down.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brennan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Honda Wilmington. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Nicklaus Smith was my salesman and he did a good job at
Nicklaus Smith was my salesman and he did a good job at finding out what I needed and worked until he was able to me get the financing I needed. We love our car. Thank you Nicklaus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Whimsy Rae'S Artistry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Honda Wilmington. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Claude Hunter was very professional, courtesy, and had a
Claude Hunter was very professional, courtesy, and had a great personality when helping my son in buying a car. I would definitely come back and ask for him, when I am ready to buy another Honda.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tigress84, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Honda Wilmington. If you have any further questions, please don't hesitate to reach out!
Claude Hunter has excellent customer service.
Claude Hunter has excellent customer service. His attitude is wonderful and positive. His personality is unmatched and he definitely looks out for the customers interests. Best salesman I’ve experienced with. Keep us the excellent work moving forward.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jsipp89, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!
Great Service.
Great Service. Will was awesome to work with. I was very satisfied with his awesome customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Shawdonald54, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Honda Wilmington. If you have any further questions, please give us a call. We're always happy to help!