Stevenson-Hendrick Honda Wilmington

Claude Hunter is the best His salesman ship is beyond excellent he got in and out

Let me start with this. I’ve been in contact with Jesse Helsley about a month ago, told him that I might be interested in the new 2025 Honda Pilot. He stated that when one was available to test drive, he would contact me. I also told him we were also looking elsewhere at the Cadillac xt6 to replace our xt5. He was very nice and said no problem. I contacted him about 4 days ago and asked if we could come there and get our car trade in value which he stated no problem come on in. he greeted us at the door and turned us over to Tyler Coyle, which at first, I didn’t like that, but Jesse explained the Honda process to me, all good. Short as I can I say this. These two gentlemen are a team how ever you are training your staff keep up the good work. I believe they had a plan set in place; some would call a slick dealing, but I would call it brilliant professionalism. At no time were they pushy or disrespectful. Tyler sat with us and listened to what we wanted and didn’t want with pricing and add Ons with no pressure. Jesse knew I was looking elsewhere and ended up removing that element from our minds 15 minutes after a short sit down with Tyler. I have work in the car dealership in the past many years ago and the statement that Tyler said to us is one of the most genuine and most impacting at a dealership. I quote from Tyler. “What do you need from me to put you in the new 2025 Honda Pilot today. We told him and he delivered. Congratulations you have some great employees. You have a great asset in Tyler, you should be proud and thankful to have him. We can’t say enough about our experience. The only thing myself and others don’t like about dealerships is the amount of time spent there, our time wasn’t too bad, but I also understand that you’re busy also. Good job guys you made a sale that I wasn’t really planning on making so soon. Thanks Mike & Linda Maedje

Wanted to thank the Stevenson/Hendrick Honda team for a very professional experience purchasing our 2025 Civic. Caleb McRoy made the buying process simple and streamlined-very straightforward and pleasant to deal with. Wanted to thank Matt and Henry as well. A great group of people to do business with. Would recommend to my friends and family as well.

Kevin Burke and Matt Banning are two exceptional people. They were extremely helpful and professional with my purchase. Both of them are very patient and understanding to your needy. Kudos to Honda for having two caring and compassionate individuals.

Claude was very helpful and patient throughout the whole car buying process and made sure I was all taken care of.

Tyler Coyle did a great job of finding the Honda that I was looking for. He got me good value for my trade and made the buying process easy. I was in and out of the dealership in less that an hour. This is the second car that I have purchased from them and the customer service is on point before and after the sale.

Everybody was excellent from time I walked in till I walked out with my new vehicle

I am writing this review to give high praise to Jimmy Bartlett. We purchased our second vehicle from him and it was another amazing experience.

Will Stanley was a very courteous and knowledgeable salesperson. He was very forthcoming with all answers to my questions. You could tell he loved his job by the smile on his face every time he greeted a customer. Keep him as he is an asset to your company. Thank you for allowing me to meet Wiil Stanley.

Arrived with concerns about the charging system on my vehicle from advice from a local Advance Auto. Gary O"Neal and Honda staff checked my CR-V and put the charging system under a load to determine the alternator was good and operating properly. Many thanks for a job well done. Honda has a great reputation and that's why I deal with Stevenson-Hendrick Honda of Wilmington.