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Stevenson-Hendrick Honda Wilmington

(2,946 reviews)
Visit Stevenson-Hendrick Honda Wilmington
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2022 state dealer award
View 8 awards
2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 898-1956 (888) 898-1956
Used (888) 898-6405 (888) 898-6405
Service (888) 898-7854 (888) 898-7854

Reviews

(2,946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevenson-Hendrick Honda Wilmington from DealerRater.

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From start to finish my experience was superb.

From start to finish my experience was superb. Craig Hales was a fantastic salesman he was extremely helpful and knowledgeable which made my buying experience even better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Jmd2811jean, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

The customer service was great I loved the service it was

The customer service was great I loved the service it was great and fast a

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Nstallings586, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Honda Wilmington. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Claude Hunter is the man do get with.

Claude Hunter is the man do get with. Helped me get my car with Ease and low payments

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Daunovan88, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Honda Wilmington. If you have any further questions, please give us a call. We're always happy to help!

Claude Hunter was the best helper we got.

Claude Hunter was the best helper we got. Great attitude and customer service! Great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Charlie, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

While searching for a certain make and model for the past

While searching for a certain make and model for the past 6 months, I came across the exact model, color and combination I was looking for. Shane the General Sales Manager was quick to answer my inquiry. He worked with me on my trade in (which I received fair market value) and also having a pre inspection purchase performed at a local dealership for the make and model I was interested in. Shane was professional and accommodating throughout the entire process. At no time did I ever get the feeling of being rushed in making my decision. Due to me coming from western Michigan, the dealership made sure I was informed of where to stay and go for dinner while in town. The client Advisor Hans provided me with all the details for my stay. Han’s The Finance Manager Henry had also made the transaction as streamlined as possible. Due to me already having my loan prepared from my credit union, I just needed to give the ok for the wire transfer. I would say I was in and out within 1 hour from inspecting the car and signing the documents. Hans and Shane both have contacted me since the purchase to see how the car has been and if I was satisfied. If I am ever in the market again for a highly sought after used car, I wouldn’t hesitate purchasing from the Stevenson-Hendricks Auto Group again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Les010772, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

We did not buy a Honda in the end, but decided to leave a

We did not buy a Honda in the end, but decided to leave a positive review for Mike Migyanka regardless. He was a pleasure to work with during the multiple visits we made to the dealership. He was patient, knowledgable, accommodating, and answered all of our questions thoroughly. He went out of his way to be available to us even outside of business hours. Our final decision was based on the car that suited our specific needs. That said, we will go back to see Mike the next time we are in the market for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

D Rosario, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

Went in looking for a car and walked out a couple hours

Went in looking for a car and walked out a couple hours later with new CRV. My salesman Dan Walker was terrific. He prepared all the paperwork and handled the insurance and the DMV. He even assisted me in programming various features in the car. Great guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bob H, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Honda Wilmington. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Craig Hales was great to work with.

Craig Hales was great to work with. Being my first out of state purchase I was a bit nervous. Craig made sure all my questions were answered and the vehicle was ready to go!! I can thank him enough!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jamiecravillion, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

I purchased a 2024 Honda HRV today from Kevin Burke.

I purchased a 2024 Honda HRV today from Kevin Burke. He made the purchase as smooth as possible. I highly recommend him if you are looking for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Crawford7373, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

A Legitimate review is in the details.

A Legitimate review is in the details. I want to say Nick Feeser of the S-HHW Service Department is one of the good ones, Honest! I am living in Madison,WI and my son lives in Wilmington. I'm visiting my son in Wilmington, March 2024, and having his AC repaired on a 2018 Honda Civic EX which is covered under Honda's extended warranty, No Cost to me. I say this because the dealership in Madison beginning with a "Z" performed the same work in 2022 and charged me ~$890 only to have this issue reappear. I don't know anything about SHHW's sales department, but would refer anyone to Nick Feeser for Honda OEM repairs. R.Branson Madison, WI

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Rsbranson, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!