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Hayes Family Auto

(44 reviews)
Visit Hayes Family Auto
Sales hours: 9:00am to 6:30pm
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Sales
Monday 9:00am–6:30pm
Tuesday 9:00am–6:30pm
Wednesday 9:00am–6:30pm
Thursday 9:00am–6:30pm
Friday 9:00am–6:00pm
Saturday 9:00am–3:00pm
Sunday Closed
(920) 545-4263 (920) 545-4263

Reviews

(44 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We purchased a Cadillac SRX and 3 days later the

We purchased a Cadillac SRX and 3 days later the alternator went out. We thought no problem they offer a 3000 mile warranty right! We paid $550 to tow it to them which they said was not covered in the warranty. Now the front wheel Bearings need to be replaced. We put on maybe 500 miles. The Warranty has a $250 deductible and 1/2 the cost of the parts. I can replace them myself for less money! Buyer beware!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great local dealership

Jay was outstanding to work with. No pressure at all and Hayes delivered a fantastic truck in great condition for an unbelievable price. I had been searching for for a truck for a couple months and I was fortunate to find Hayes. If you know what you’re looking for and want a top notch experience with no pressure this place is worth the trip. I will definitely keep Hayes at the top of my list the next time I’m in the market for a used vehicle. Thanks Jay!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing Team

Always a professional yet fun atmosphere! As long as you give them your goals and desires for a vehicle they will head you into the right direction! They will do anything for you (within acceptable parameters for their business) to make the experience less stressful. This is an amazing team! Highly recommend doing business with them if you're getting a vehicle. Definitely worth it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Helpful

Dylan was insanely helpful with trying to find the best car for me. I recommend the place for all who need a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

Dylan has been such a great guy to work with, when my last vehicle broke he helped me find a new one within my budget that is in perfect shape and I wasn't sure about it at first but I lovveee my new car! So sweet and honest, thanks for everything!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Dealership

Dylan was great and friendly helped us find the perfect car for our first time driver that did not go over our budget. He was very patient and considerable about our needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dylan is very knowledgeable, and was an immense help in...

Dylan is very knowledgeable, and was an immense help in finding what I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I got my car from Hayes 4 years ago and it is still in...

I got my car from Hayes 4 years ago and it is still in great condition with no problems. Dylan was a very good salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent customer service, my salesperson Dylan, took...

Excellent customer service, my salesperson Dylan, took the time and effort to help me find the car that best suited me. Customer for life here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have bought several cars from Dylan over the...

I have bought several cars from Dylan over the years. Honesty and integrity are his strongest attributes! Will definitely buy my next vehicle from Dylan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.