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Hayes Family Auto

(44 reviews)
Visit Hayes Family Auto
Sales hours: 9:00am to 3:00pm
View all hours
Sales
Monday 9:00am–6:30pm
Tuesday 9:00am–6:30pm
Wednesday 9:00am–6:30pm
Thursday 9:00am–6:30pm
Friday 9:00am–6:00pm
Saturday 9:00am–3:00pm
Sunday Closed
(920) 545-4263 (920) 545-4263

Reviews

(44 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I have bought a couple vehicles from Hayes and have never...

I have bought a couple vehicles from Hayes and have never been disappointed. Dylan's always been up front and honest prices were always reasonable and the whole staff is wonderful. I recommend Hayes to all my coworkers and family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dylan has been amazing, he has found several of my...

Dylan has been amazing, he has found several of my friends amazing deals, and helps them find what they are looking for, never pushes a car. He looks out for you best interest and helps navigating your car buying process to be seamless and enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Definitely not impressed. Drove over an hour to check out...

Definitely not impressed. Drove over an hour to check out a vehicle. It had scratches and worn down tires. The salesman didn’t seem interested in showing the vehicle. The BB and NADA value was MUCH lower than the posted price. I was willing to negotiate but they didn’t even want to discuss it. I couldn’t even test drive the vehicle unless I was going to buy it. Really shady practice. Dealer markup is 25-45% no one pays “sticker” for a car. They seemed more like a buy here pay here spot. Too bad because a willing buyer walked away. Ultimately I’d have paid just 2K under their list price but they didn’t care. They let money walk away as well as a glowing review from and avid blogger. Definitely shop around before going there. They have some great reviews which is why I trekked down there.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

When looking for a new work truck, we met with Jay. He...

When looking for a new work truck, we met with Jay. He showed us all options currently available and was very knowledgeable about current inventory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was recently in need of a family vehicle,we decided to...

I was recently in need of a family vehicle,we decided to stop at Hayes. They had a great varity of suvs and vans. We decided to purchase Dodge grand caravan. The purchase from start to finsh was by far the easiest ive ever been though.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dylan has been amazing! He had gotten many of my friends...

Dylan has been amazing! He had gotten many of my friends great deals and they have financing with extended warranties available! Great family dealership giving you top notch customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Hayes Family Auto is one of best dealerships I’ve been to...

Hayes Family Auto is one of best dealerships I’ve been to in the country! (And I’ve been around the USA) I’ve bought a total of 3 vehicles over the years! They worked on me with financing and got me into the truck I wanted! They were very nice and friendly as soon as I walked into the lot! Like I said one of the best dealerships around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I've purchased 3 cars from Hayes throughout the years....

I've purchased 3 cars from Hayes throughout the years. Everything is always great. The sales staff are always helpful and listen to your needs. Will return!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought my new truck from dylan and let me tell you it...

I bought my new truck from dylan and let me tell you it was a great experience. I usually bought old vehichles but with dylans professionalism it made my first time buying wonderful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought my Chrysler 300 from Hayes and could not be...

Bought my Chrysler 300 from Hayes and could not be happier! Bought an extended warranty as well the covers my whole vehicle for the next 5 years for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.