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Van Horn Nissan of Stevens Point

(422 reviews)
Visit Van Horn Nissan of Stevens Point
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2023 state dealer award
View 2 awards
2023 state dealer award
2023 consumer dealer award
New (920) 449-4254 (920) 449-4254
Used (920) 449-4427 (920) 449-4427

Reviews

(422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Van Horn Nissan of Stevens Point from DealerRater.

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Top notch salesmen and management.Helped us get into new...

Top notch salesmen and management. Helped us get into new vehicle quick and easy. All involved were very understanding of our situation and honest with us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service, extremely knowledgeable and helpful sales...

Great service, extremely knowledgeable and helpful sales crew. Isadore Hackel has been extremely helpful in getting my van and answering all my questions. And Marc made the paperwork easy to understand and complete. Highly recommend this dealership for first time buyers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchased a car

We purchased a car there. It took us 1.5 hours to wait since they take walk ins and close over people who have appointments. The finance person seemed to have no sense of urgency. The car was so empty we had to request they fill it before we left. 31k purchased and they acted like we were doing them a favor.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Product specialist

The customer service was very nice and helpful. Brianna Rader helped me find my new car and informed me of all the perks they have to offer. Overall, very good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great review, Annie! Our Staff works hard to go the extra-mile for our valued guests. Glad to hear everything worked out! - Van Horn Nissan of Stevens Point

Nissan Versa 2019

It was a good experience buying from them. Took a bit to get paperwork done. But all in all good customer service. I’m glad we went there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Our Staff works hard to go the extra-mile for our valued guests. Glad to hear everything worked out, Rika! - Van Horn Nissan of Stevens Point

Oil change

Quick and easy service. Purchased my car there. Very friendly and informative. Would recommend to anyone looking of purchasing or leasing a brand new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks, Rafael! We're glad to hear everything was completed to your satisfaction! - Van Horn Nissan of Stevens Point

Oil change service

Shannen was very professional and great service and offered for my SUV to be washed after the oil change which I didn't know about that's what I call top notch service and I will definitely come back for for any service I nead.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks, Haytham! We're glad to hear everything was completed to your satisfaction! - Van Horn Nissan of Stevens Point

Pressure free

Great experience. Very professional from salesman to service techs. Good selection of vehicles. I would recommend this dealer. Easy to find and to get on and off highway.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much, Jason! We set high expectations for ourselves so it's gratifying to hear you had a great experience with us! - Van Horn Nissan of Stevens Point

Excellent Repair Service

My car had some issues up in Michigan while I was in my way home from school. Joni, the service manager, was great and helped me figure out how to get my car home and fix it in a timely manner. Very much appreciated!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much! We set high expectations for ourselves so it's gratifying to hear you had a great experience with us! - Van Horn Nissan of Stevens Point

Nissan kicks blue 2019 off showroom

Awesome service, they stayed late to work with us, went out of there way, we got the financing we wanted left with a great vehicle we wanted and affordable. They are not pushy and pick the car for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.