Van Horn Nissan of Stevens Point

My daughters Sentra broke down on her trip back to school. I left the car on Sunday night via the service drop box. The service department jumped on my issue first thing on Monday morning. They understood both my urgency and need. They provided me with a choice between their ability to repair the car and a lower cost option that they thought might be a better option. Even after choosing the lower cost option they handled the logistics required to get my car to the lower cost option and returned it to their location so I didn’t have to deal with a third party. I was extremely pleased with the work completed. I was more pleased with how the service department gave me options and then followed through and communicated through the entire process. They could have simply fixed my issue at a substantially higher cost and I would have had little I could have done about it. Instead, they provided an option that was “better for the customer”. That is truly “best in class” customer service. Thank you! I hope your local market understands the value of doing business with a company like Van Horn Nissan!!!!

Jim ensured we had a great experience at Van Horn Nissan. The shopping and buying process was straightforward and efficient. We will be back for our next vehicle.

The best dealer I ever dealt with Excellent service professional staff and got a great price on my Nissan Murano and defently recommend this dealership to everyone I know

It was a pleasant experience working with Van Horn of Steven's point. They did a good job of helping me get into the truck I wanted. With a payment I could afford 👍. They are friendly and helpful ,thank all

Amanda was very helpful, knowledgeable, nice, and an awesome! The Van Horn Nissan building was immaculate and Mark was also very nice! I will definitely recommend them to family & friends!!

Competitive pricing, good selection and friendly staff. I would recommend Van Horns to any perspective car buyer. Good location right off the highway. Thanks Van!

Very nice and informative good price and they have a very nice service that's up front and let's you know they care about what you are purchasing

Covered all the details of the car. Salesperson was extremely helpful. Enjoyed working with her. Would recommend this dealership. Showroom was pleasant and comfortable. Good rating.

Jim with the sales staff was great. Any questions that I had about the vehicle,Jim got the answer for me.Jim also made sure that all the concerns that I had with the vehicle was taken care of.

Dealer advertises cars they do not have and the ones they do have not ready for sale. Prices too high for what they offer. Keep looking elsewhere.