Skip to main content

ALM Kia South

(5,479 reviews)
Visit ALM Kia South
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 8:00am–4:00pm
Sunday 12:00pm–6:00pm Closed
2014 state dealer award
View 6 awards
2014 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (678) 228-8765 (678) 228-8765
Used (678) 951-0170 (678) 951-0170
Service (678) 369-8690 (678) 369-8690

Reviews

(5,479 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ALM Kia South from DealerRater.

Want to share your experience with this dealership?

Write a review

Kia of Union City service dependent was easy to work...

Kia of Union City service dependent was easy to work with.. Great service was in and out within an hour. Jason and the service department are amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Happy to assist you, looking forward to your next service perhaps we can earn 5 stars Jerry

The staff was great and Jasmines service was superior but...

The staff was great and Jasmines service was superior but I expected a cleaner detailed car

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This was my first time buying a car. Brandon was awesome...

This was my first time buying a car. Brandon was awesome and really helped get me the best deal possible. They also have a huge lot and great selection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Brandon is an asset, glad he took care of you Jerry

Before with this dealership, I as for just two things to...

Before with this dealership, I as for just two things to be added to my contract and they added their own coverage to the my contract. I asked them to removed and they said no. I have not left with this car. They said they would paint because the car paint was bad on the passagerside and then in the agreement they added to my contract.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good morning sorry to hear that you have had a problem. You may cancel the products by visiting our home page all the way at the bottom under quick links is product cancellation form. Simply fill out and you are done. We do complete all of our we owes in a timely fashion, sometimes we make mistakes, if this is the case please bring the we owe to my attention at jhowell@almkiasouth.com Jerry Howell General Manager

Dealer response

I responded previously, cancel the product if you do not want to have the ability to utilize it. Supply the we owe to me, the one I have signed by you does not state paint work is due. Jerry Howell

Dealer response

The we owe sheet signed during your purchase agreement states nothing is due. It is not lost and is part of your folder. No problem to cancel these items, we will need your signature or visit the web page as I originally suggested. Jerry

Dealer response

Come in and see Mr Stiles and Erika either will be happy to assist you Jerry

Consumer response

The item I wanted to be removed as to be removed from the dealer side. Its the package I was told comes with all the cars. But when i did my research and spoken with the bank who finance me . Let me know that dont have the same paper work. And on the paperwork it states that i am not required to purchase this coverage to have the car. The car was purchase on the 7th of this month and still at the dealership. I asked those items / contact be removed. I was told it will be removed. All i asked for was gap and electrical warranty (self-care). As i looked , a paint job that was owed to me for the car , was added to my paper work, the car was not detail, then 7 days later its just getting painted, and detail. I asked that i be provided with a loaner car while i have been forced to wait for my new purchase. And i was told no, until asked that the tire care is taken off , i asked that the exterior and interior and molding and alley be removed off as well. I dont and didnt not ask for that. I was double charge, had to come and show upnto asked for my money. It was more then a mistake. So now , what are you going to do to fix

Consumer response

Jerry the we owe you ,sheet that i sign along with your sales women and miss jones , some how was lost . And Joseph asked for them to find it. And to honor what needed to be done. At this point its june 29th and the car is still in the possession of your dealership. I have contacted the bank. I Want either my request to be meet for a car i didn't even test drive. (Driving in the parking lot is not a test drive. ) TIRE COVERAGE AND Nea PAINT AND Fabric $1,995 And additional Surface protection $3,999 I DIDNT ASKED FOR THIS AND WAS TOLD IT WOULD BE REMOVED JUST COME BACK IN THE MORNING. LINE 3. STATES I DONT HAVE TO PURCHASE THIS TO PURCHASER THE CAR. FIX IT. OR A UNWIND IS NEXT.

Consumer response

I signed one with erika and it wasnt blank. I asked miss jones to find it. Nevertheless i will be in tomorrow to sign off . Thank yo Jerry

Consumer response

What time shall i come in today to see to you or who do i need to asked for to move forward. and update the agreement Here is my direct email Xicabeefit@gmail.com

Consumer response

I am here and I was told that Mr. Stiles and yourself is in a meeting.

I was very impress. Last service was great also. They...

I was very impress. Last service was great also. They were backed up due to lack of employees, but overall the service was great. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It was efficient the salesman Marcus peoples did a great...

It was efficient the salesman Marcus peoples did a great job I really like the patience customer service attitude and helpful all the way around

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great people have good customer service. They try they...

Great people have good customer service. They try they best to put you in the car you want. With the best payment you can afford.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great staff, efficient service, great vehicles to choose...

Great staff, efficient service, great vehicles to choose from. Never been in and out of a dealer buying a car that fast, ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jam was so pleasant that I will trust her to find my next...

Jam was so pleasant that I will trust her to find my next vehicle .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Customer service great . Didn't take all day to get...

Customer service great . Didn't take all day to get a NO. Was approved and satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.