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ALM Kia South

(5,479 reviews)
Visit ALM Kia South
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 8:00am–4:00pm
Sunday 12:00pm–6:00pm Closed
2014 state dealer award
View 6 awards
2014 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (678) 228-8765 (678) 228-8765
Used (678) 951-0170 (678) 951-0170
Service (678) 369-8690 (678) 369-8690

Reviews

(5,479 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ALM Kia South from DealerRater.

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I almost didn’t purchase from ALM.

I didn’t have a good experience when I 1st arrived, but Ken Dudley, Tayon Louis, & Jawan Shaw changed that. They were awesome! Ken was a phenomenal salesman. Tayon Louis was wonderful in finance. Jawan Shaw explained the technology of the vehicle even though it was raining. I almost left because of the 1st 2 sales people, but Ken saved the day.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fantastic Experience

Excellent facility, very courteous staff, overall it was an amazing experience getting my new Sorento from them. Nicole, Jawon and Tayon made me feel at ease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Exceptional car buying experience

Lovely dealership.. huge selection of new and preowned cars. Once the numbers were agreed upon it was an in and out process. Everyone was professional and highly recommend everyone to go check them out. Ask for Damien when you get there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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My second new Kia

Alm kia South my experience was very awesome Kelvin Elder Rashad Middlebrooks and Jawon Shaw are excellent in the department. I recommend anybody to them they made me very happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Extended warranty cancelled but no refund

I spoke with Liz in the ALM products department 3 months ago who told me she cancelled extended warranties and plans however I have not received my refund. She has not returned calls or emails. Now I have to go through the trouble of filing complaints with the BBB and consumer affairs. It would be so much easier to handle business with honesty and integrity and treat others as they want to be treated!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing Experience

Ben, Kalan and Jawon were amazing. They were attentive to my needs and made me have an amazing car buying experience. I would recommend them to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

GMC Sierra Downed

The purchase was easy. There was snapfo due to the procedures of owner financing and get the needed paperwork. My financer kept aking for the bill-of-sale to be sent over, Since, I have a copy, I sent it.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Knowledgeable salesman and his supporting leadership team.

A specialized service team for each part of the process to make the sakes experience as smooth as possible. When their are multiple vehicle sales in process, as it was, the system becomes less effective, causing a long wait for the later part of the completion process. This was after the finance portion with Tim, who performed well. Everyone tried their best under the conditions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was quick and comforting.

The salesman was really efficient at getting the paper worked processed and having it ready for us by the time we got there. Great buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Selection.. Great Prices

Exceptional customer service. Sales experience was amazing and when I brought my car in for service they got me in and out fast. They even gave me a discount for one of the parts that was needed. Overall very satisfied with the experience. I will keep recommending people to go to ALM Kia South. Ask for Tyrone when you get there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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