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Towbin Kia

(2,290 reviews)
Visit Towbin Kia
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 7:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 4 awards
2022 state dealer award 2021 state dealer award
2022 consumer dealer award 2021 consumer dealer award
New (888) 352-6582 (888) 352-6582
Used (866) 611-9186 (866) 611-9186
Service (888) 489-0587 (888) 489-0587

Reviews

(2,290 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Towbin Kia from DealerRater.

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Excellent customer service I was there for a 30,000...

Excellent customer service I was there for a 30,000 maintenance They drove me home and picked me up that was awesome and had a pleasant surprise with my bill

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Attentive and well informed sales team. We were...

Attentive and well informed sales team. We were approached immediately by Alex who greeted us warmly and truly listened to our needs. Fairly quick process to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I was lucky to work with 2 very personable yet profession...

I was lucky to work with 2 very personable yet profession sales people, Warren and Nick made it as quick as possible! I’m very happy w my Kia Niro! They found the car I wanted at the price I needed! Yea Towbin Kia!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Clean, quick, very interested in what we were looking for...

Clean, quick, very interested in what we were looking for and what we were willing to pay. Good guy. Would recommend! Definitely high quality establishment!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We were totally mis-diagnosed. We were told that Jim...

We were totally mis-diagnosed. We were told that Jim Marsh Kia replaced the motor in April of 2020, which was COMPLETELY false. All that was done in April by Jim Marsh was a software update! Then I was told it was misfiring in two cylinders, when I took it to a REAL dealership, it was definitely mis-fitting in two cylinders, just NOT THE TWO THAT I WAS TOLD BY Towbin! While waiting on service for my vehicle, I was looking at some new vehicles, possibly thinking about buying my mother a new truck for Christmas, but I guess since I have tattoos all over my body, face, and neck, I am not important enough to approach! There were 5 salesman standing in the lot staring at me and not one approached me to ask if I had any questions or needed any help!! Well I took the $9,000 in my pocket and went and put it down on a brand new Lexus truck for my mom. I wouldn’t go back to this dealership if they offered me a free vehicle! When I was picked up in my brand new Lexus and pulled money out of my pocket they tried their hardest to apologize, and continued to say, “Sorry, we thought you were only here for service!” Then I would have been sitting in the waiting room!! It is almost 2021, when is the ignorance, of judging people by the way they look, evaporate from this planet???

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service, very kind and took care of...

Excellent customer service, very kind and took care of every issue & made a great deal on an extended warranty for my daughters car! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have excellent service from the service department....

I have excellent service from the service department. Ed Rocawich is my service person and I am so very thankful for him. Thank you Ed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always great service. Friendly staff always on time. Easy...

Always great service. Friendly staff always on time. Easy in and out and I trust what they tell me about my car. Very honest. Glad I bought my KIA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Joe DeFalco in service is always top notch. Very...

Joe DeFalco in service is always top notch. Very considerate. My first service this last time was not resolved, but I was told it was. Had to return to get the same problem fixed.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fast friendly service! Took one of our cars in for some...

Fast friendly service! Took one of our cars in for some recalls. Was tooken car of pretty darn fast. Thank you on behalf on INTERNATIONAL!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.