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Mazda Lakeland

(447 reviews)
Visit Mazda Lakeland
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday 11:00am–4:00pm Closed
New (877) 466-1339 (877) 466-1339
Used (877) 466-1382 (877) 466-1382
Service (866) 400-5527 (866) 400-5527

Reviews

(447 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda Lakeland from DealerRater.

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I had an amazing experience with the sales and finance

I had an amazing experience with the sales and finance team. I’d like to give a special shoutout to Brian Jefferson, who provided the most excellent customer experience I’ve had inside a dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mazda Lakeland! We are always more than happy to assist you if anything else comes up. Take care!

The services and how they inform me how things are going

The services and how they inform me how things are going is perfect. Miss the car wash

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Sandy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Our salesperson Vince Lopez was exceptional.

Our salesperson Vince Lopez was exceptional. It was the reason we drove from Tampa to Lakeland initially. He assisted us in finding the car we wanted. Exactly what we wanted. Our Mazda dealership in Brandon failed to even return our calls. Lakeland Mazda is staffed with professionals. The service is outstanding. We highly recommend this Mazda dealership. And it is well worth the time spent driving from Tampa.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Robert, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

Very Good Experience overall, the sales team was

Very Good Experience overall, the sales team was attentive and responsive to our questions and desires. Did not feel pressure to make a decision, I was given all the time I needed to make up our minds

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Luis, thank you for taking the time to leave a review for us at Mazda Lakeland. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Each visit to the Lakeland Mazda dealership has been

Each visit to the Lakeland Mazda dealership has been exceptional! I bought my first Mazda in 2021 (CX5) and this is the location I travel to for the servicing of my vehicles. My visit in August 2024 was for servicing and decided to lease my next car which was a (CX50). Nelson was and will continue to be my Sales Agent! Very professional, experienced! The entire staff from Sales, Finance, Dealership Manager, Service Department are exceptional and professional. Highly recommend this location to ALL!! No pressure just good at what they do!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are so happy to read such a great review about Mazda Lakeland! Thanks again for the recommendation, and have an amazing day!

I always receive the best professional and friendly

I always receive the best professional and friendly service when I visit, usually for the standard maintenance interval. They never have a problem with taking the time to answer my questions, in fact, they always show a general interest in what I'm inquiring about. It's a very relaxed and welcoming environment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

Keith Arcadipane was amazing to work with.

Keith Arcadipane was amazing to work with. He listened to my needs, and dreams, and found me a vehicle that met both. Lots of information and no pressure. The whole process took an afternoon. This will be the 3rd Mazda our family has owned. We drive them until the wheels fall off and they are worth every penny. Ask for Keith, you won't be disappointed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Laura, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Fast and efficient dealership, easy to work with in all

Fast and efficient dealership, easy to work with in all aspects of purchase. Mostly all completed online. Vincent was great! Would do business with them anytime!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Kristi, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Fast, efficient, easy dealership to do business with.

Fast, efficient, easy dealership to do business with. Almost the entire process as able to be done ahead of time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

I had a great experience getting my new car from Mazda in

I had a great experience getting my new car from Mazda in Lakeland. Brian was excellent in providing me all the information about the car I chose!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!