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Peters Nissan of Nashua

(1,107 reviews)

Reviews

(1,107 reviews)

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I brought my Pathfinder in for a recall on a crash...

I brought my Pathfinder in for a recall on a crash sensor. I arrived a half an hour before my appointment. They took my car right away replaced the part , washed and vacuumed my car and I was back on the road in 40 minutes. The whole process was quick and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

When I called with a problem with my car Frank was...

When I called with a problem with my car Frank was extremely helpful and took my appointmet right away. He informed me of a special price for 30K service package. He is outstanding and greatly appreciate his caring for me and my car problem. I was able to get the 30k check up at the discount price. In addition, the issue with my car was the tires. They had tar on them. Frank and the service man showed me the tire and made a recommedation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is my second purchase from Peters in Nashua, the...

This is my second purchase from Peters in Nashua, the first was a Honda. When I called Peters Nissan and spoke to Gred, I told him I wanted to test drive a new Ultima but didn't have a lot of time. He had the car ready and waiting for me when I arrived and off we went - no hassel! Other dealerships made me answer 101 questions before even leaving the building, then I had to wait around until they could find a vehicle, plate, etc. after I had told them I was short on time, my lunch hour. Greg was very knowledeable about the car but he didn't "push" anything. When we finished the ride I thought I wanted to try the 4 cylinder car too, so Greg quickly had that car ready and I went off on my own. Liked both cars! Choose the 4 cylinder. Greg was patient while I went back and forth on color choices. He did not take calls while he workied with me, again, something the previous dealship did that really annoyed me and wasted my time. He introducted me to his manager, who was equally nice. Just a friendly hello, glad to meet you, no pressure like at other dealerships. I was able to work out a deal that I felt good about and the price was fair! If you haven't shopped around you might go into Peters and think 'what a great dealership, nice staff, no games', but when you've shopped other places and then go to Peters you really appreciate the difference. I recommend them highly! Everyone I came in contact there was equally genuine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Allowed us to go to lunch to think. Other dealers tried...

Allowed us to go to lunch to think. Other dealers tried to handcuff us to the chair until the deal was closed. Responded to our questions where other dealers would launch into a standerd spiel not necessarily responding to the question directly. All employees were friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership and service! We couldn't be happier. We...

Great dealership and service! We couldn't be happier. We are the type of people who are always busy and running around, so having someone help us keep tabs of our vehicle maintenance is great! We couldn't be happier with it. Would recommend this service department to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My husband and I met with Andre to look at two cars,Honda...

My husband and I met with Andre to look at two cars,Honda Accord and the Nissan Altima. Andre was kind enough to have both cars ready for us to look at when we arrived. Peters of Nashua sells both Nissan and Honda. The ability to be able to look at both cars at the same time was very helpful. I test drove both cars and was able to compare them without leaving the dealership and having to go to another dealership. Andre was able to answer all my concerns and questions. The other piece of this purchase was the fact that the car was for me( the wife) and he really addressed what I was looking for in a car and not ONLY speaking with my husband about the purchase, which did happen at another dealership that we had gone to. The price of the vehicle was where we wanted to be and Pam was very helpful in the loan process. We did buy the Altima and I am very happy with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have shopped at Peter's several times over several...

I have shopped at Peter's several times over several years. Once, they told me I had to write a check for $500 to them for them to hold while I test drove a 350. I didn't and left. I had planned on buying one within that week. Once they told me I had to write a contract before I could test drive a car and if I didn't like it they would destroy the contract. I didn't and left. Once I went in around 7:30pm and asked a group of salesmen hanging around talking to each other "who wants to sell a car tonight?" FINALLY a younger salesman came to me. I told him what I wanted and what I would pay. I told him I was serious to do it then. He said he couldn't, so I left and bought it at that price at Team Nissan in Manchester one hour later. Later that week the young saleman called me and was surprised I had purchased one like I said I was going to do. He told me he could have beaten that price, but didn't take me serious. I think Peters Nissan is dishonest and does not function within ethical boundaries. I have heard several similar stories from my community.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I've purchased 3 vehicles from Peter's of Nashua to date....

I've purchased 3 vehicles from Peter's of Nashua to date. I continue to be pleased and impressed with the high level of professionalism and great customer service I've encountered during each transaction. I'd also like to comment on the post by semibreve42, when someone makes a subjective statement based on perception or feelings, for me, it must be backed up with a NAME. Without a name, the post immediately loses credibility. For me, that package semibreve42 is complaining about being offered, sold itself. Between my extended warranty and that package, I have purchased a hassel-free vehicle. Big thanks to Raphael, Pam, Cheryl and Ken! You guys rock.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Anna, Pam & Cheryl made this the most stress free buying...

Anna, Pam & Cheryl made this the most stress free buying experience to date. They were all very pleasant to deal with and very respectful to my wife & I. We would recommend this dealership to anyone looking for a vehicle. Anna personally went & got our care to make sure it was delivered to us in perfect shape. We appreciated that.Pam was fantastic to deal with for the financing, as she looked out for our best interest in getting the proper bank financing. Cheryl was very pleasant and made us a deal we could not refuse. Overall, it was refreshing to deal with people that have respect for the buyer. Thank you all, the Murano is great and we will see you in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought a Nissan Versa during the Cash for Clunkers event....

Bought a Nissan Versa during the Cash for Clunkers event. The Sales Manager (who's name I forget, unfortunately) was rather rude to us. She offered the "electronics protection package" for some unseemly price, which I declined, after which her attitude became much less kind. She also seemed to take offense to my declining of a maintenance "deal" where you pay an extra monthly fee, and then they do all the oil changes, etc. She argued with me about the value of such a service, and was noticeably ruder after that, the three of us who were there all agreed. Our dealer, Andre, did not return our calls very well, and was generally inattentive. I would have not bought my car here, if it wasn't for the fact that I had to purchase it quickly in order to take advantage of Cash for Clunkers.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.