Reviews
Write a reviewExcellent service
I stop by Honda of San Angelo last week to see if I could find a car that was low enough for my wife to get in with out having trouble Eli came out ask us what we were looking for we told him and in no time he said to try a Honda accord and it was prefect this car Is excellent so was the salesman I would highly recommend Eli and Honda of Angelo.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
very very friendly workers! they care about helping you!
i highly recommend them! they are so helpful and super friendly and they will help you in the best way possible! they care about making you happy and make sure you leave with a smile on your face.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bad Sale
I traded in my truck for a Honda accord. I love the car, it has great gas mileage and is just a nice car. Well I was under the impression that it was in great condition. It wasnt!!! I've only had it for 1 month and a half, Honda had it for 2 weeks to fix a problem that still isn't fixed!!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Wonderful service!
I am so happy with my car, in all it was a wonderful experience. Connor gave me the most perfect car ever, it's was fast and easy.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
horible after sale
got a 2012 Honda crv got home and heater on driver side stoped working been trying to get a hold of someone for week now to set up time to bring it back so they can fix it for 3 days now guy who sold us the car wasent ansering phone but would text me now hes not even doing that they were friendly but even when buying it and now seem to say one thing and when comes down to it run and hide when come time to stand up and do it. have done most car deals at bailey tolver in Haskell and should of never ventured out be last time that happens
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Promise Not Kept
Promised USB cable for our CRV and have been put off since November. No one will return my calls. Why? Keep your promises! Love the car, hate this hassle.
- Customer service 3.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
kick xxx connor
I was told," talk to Connor he was my man" and he sure didn't dissapoint. Not only was he polite helpful, and knowlegeable he but the finance rep both got me a sweet new ride. I recommended this dealership to all my friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worst car deal of my life!
I recently bought a Honda Civic from this dealership and I was lied to repeatedly. I was asked to sign a blank contract.i overpaid $3000 on the car and that is only the beginning of how much money I lost through this dealership. They said that they would make my first car payment which they forgot to do. I had to call them to remind them when I was late on my payment because they did not honor their word. After having my car for three months I brought it back to this dealership for the oil change. The service department left my drain plug loose and it fell out later when I was driving down the road. I had to tow my car back to the dealership. They said that it was ok but if I was worried that I could have a new car for the same price and we would trade even. Well let's just say their idea of trading even was tacking on $400 a month for 15 months longer than what I owed on the car. I have been without a car for a month and lost all my down payment and trade in because of their service departments mistake! I did not want a new car. I had just bought a new car. They said my car had depreciated $8000 in just 3 months. No one at the dealership including the GM Paul Hatcher will return my calls. Then after not resolving these issues they send some one late at night and drop off this new car at my home! The car that has literally cost me and my husband thousands of dollars! Never ever go to this Honda dealership!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Mrs. Stinson, as you know Honda of San Angelo has apologized to you and your husband numerous times throughout this process, we felt it is imperative that we set the record straight considering you omitted numerous truths in your review. We talked September 8th and I listened to you and told you I would investigate your concerns. I spoke with all parties involved and found that our technician did not tighten your drain plug but that there was absolutely no damage done to the car. We told you and your husband there was no damage and the car was in good working order but if any problem ever arose going forward with the vehicle we would stand behind the car and fix it at no charge to you. You told two separate Honda of San Angelo employees that even though the car was in good working order you did not feel comfortable driving it. We then offered to trade your car for a newer car but at no time did we ever say that we would trade even. For the record, not one document that was signed by your husband was blank at the time he signed them and our finance manager went over every single document and all amounts listed on those documents at the time the contract was signed by Mr. Stinson. I called you that very same afternoon, with the salesperson, the finance manager and the general sales manager present in my office so I could explain my findings to you as you requested. I apologized for the miscommunication and asked if would like to come down and review all of the documents with me. The next morning I instructed our team to take your car back to you, we called the lender and unwound the contract, stopped all of the title and registration from going to the courthouse and rescinded the entire deal. In truth, Honda of San Angelo did nothing wrong and was transparent throughout the entire transaction. We called you and communicated with you on numerous occasions and you have not been out any monies whatsoever because of this situation.
GENERAL MGR/SERVICE DEPT MGR-MECHANICS
I purchased two new vehicles in Nov. 2013. I added the life time oil changes service to both cars. On one vehicle the plug was stripped causing oil to leak. I work in the Permian Basin or Dealership there fixed the problem for me. Last Monday, 7/28/14, I took the second vehicle for an oil change. My daughter driving it back to Austin, TX got stranded on Hwy 71 (in between Brady, TX and Llano, TX). The plug got lose or fell off causing the vehicle to lose ALL of the OIL. I had to pay for towing service. Car was smoking. No lights turned on the dash board to indicating a problem and neither did the engine shut off as a safety procedure. What is worst, I'm still waiting on the General Mgr - Paul Hatcher to contact me. Every time I call-he is out/meeting.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great deal
I needed a truck and didn't have good credit but conner and the sales manager did a great job getting me the truck I wanted with a monthly payment I luv
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car