Reviews
I highly recommend Ross; he's the best Guy I've
I highly recommend Ross; he's the best Guy I've encountered. Having purchased five cars from him, I can attest that Ross is a wonderful individual who provides exceptional support, particularly when I'm experiencing anxiety or stress. He consistently offers reassurance and is always accessible by phone. We hold Ross in high regard and wouldn't consider working with anyone else; he's an outstanding professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
When searching for my ideal vehicle, I previously visited
When searching for my ideal vehicle, I previously visited several dealerships, only to encounter various issues. However, my brother-in-law recommended Auto Group of Louisville and suggested I speak with Ross. The experience was different, as Ross greeted me warmly and took the time to work with me to find my dream car. He persevered until I found the perfect vehicle, and I appreciate that I can reach out to him directly via text or phone call if I require anything further. Ross is an exceptional professional who explains everything thoroughly, and I am thoroughly satisfied with my purchase and grateful for his assistance, particularly from Ross.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The process was nice and easy and Scott walked us through
The process was nice and easy and Scott walked us through what we needed to know. We even got an oil change
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Scott was very informative, kind, and has a sense of
Scott was very informative, kind, and has a sense of humor. I would recommend him to my friends! He made the process smooth and easy for us! Thanks, Scott!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ross was great to work with and made my buying experience
Ross was great to work with and made my buying experience hassle free. He worked really hard to get me in the car I had my eyes on for days. An absolute pleasure to do business with Auto Group of Louisville and will be sending them all the business I can. Thank you ROSS!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great local dealership that was hassle free and very
Great local dealership that was hassle free and very friendly to shop with. I cannot thank them enough for the help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The crew is very helpful and friendly.
The crew is very helpful and friendly. They let us pick and drive a few cars with no interruptions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I love this car!
I love this car! Scott was great responding to my concerns and very friendly. They made an out-of-state purchase feel seamless. Bravo!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a very straightforward experience.
We had a very straightforward experience. The car was as described and we were treated with respect and the pricing we were shown at the dealership aligned with their advertisements. I would highly recommend the auto group of Louisville!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Incredible service, I'm really fascinated with the
Incredible service, I'm really fascinated with the customer service, I highly recommend this place, I assure you that if you come to this story you will find a good deal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car