Skip to main content

Auto Group of Louisville

(252 reviews)
Visit Auto Group of Louisville
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 9:00am–5:30pm
Tuesday 9:00am–7:00pm 9:00am–5:30pm
Wednesday 9:00am–7:00pm 9:00am–5:30pm
Thursday 9:00am–7:00pm 9:00am–5:30pm
Friday 9:00am–7:00pm 9:00am–5:30pm
Saturday 9:00am–7:00pm 9:00am–5:30pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award 2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
(833) 288-4079 (833) 288-4079

Reviews

(252 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Group of Louisville from DealerRater.

Want to share your experience with this dealership?

Write a review

I purchased my vehicle from Auto Group they made

I purchased my vehicle from Auto Group they made financing easy & affordable. Everyone there was so kind I definitely recommend this car lot to anyone looking for an affordable car! They have so many different financing for good or not so good credit. I absolutely am pleased with my services & love my new vehicle. Thank you Ross, Vlad, Edgar & everyone else for helping me with my purchase & being so generous. Also wanted to say thank you to the service department! I also love the fact that they keep sweet snacks available for customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Edgar and Jacob were incredible in helping my husband and

Edgar and Jacob were incredible in helping my husband and me find the perfect car. Edgar suggested us to test drive a Tesla and explained how it works and the benefits of going electric. We immediately fell in love with it and it was a deal we couldn’t pass up! Everyone at Auto Group Louisville was welcoming and patient. Edgar and Jacob even stayed well past closing to make sure we left with our new car that same night. We’re absolutely loving it and are so grateful for their dedication and kindness!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buying a used car, especially an expensive one, from a

Buying a used car, especially an expensive one, from a dealer that is two states away can be unnerving. But, after talking with the salesman over the phone at length, and having a detailed inspection of the car made, I did. The company was Auto Group of Louisville and the salesman was Michael Ross. My experience was so positive and friendly that I would like to share it with you. When I got the car it was extraordinary, aside from a couple of minor niches which any 40k car would have, it was truly like new. Amazingly even the leather seats were like new, showing no wear. The prior owner must have been a real purist. I tested all of the car’s many functions and they all worked exactly as they should. The interior, the engine, the trunk, were all in like new condition. I have had the car for almost three weeks now and no issues have arisen, none. Exceptional. But in buying a car it is not just the car itself that is important, it is also who you are working with. That description, EXCEPTIONAL, also describes my experience in working with Michael and the others at AGL. Michael was, and remains, a very pleasant person to work with. He was knowledgeable about the car and about the paperwork that needed to be done and was instrumental in finding financing at a rate that was as good as my own credit union, which I have always considered the ‘gold standard’ of auto rates. My highest regards and recommendation go to Michael Ross and AGL.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We were treated like family.

We were treated like family. Helped us find a vehicle that would fit our budget and needs. Didn’t mind letting us look at anything we were interested in. Got us awesome rate and financing. Open and transparent at every step of the way. We will most definitely be repeat customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The treatment I received was the best I have received

The treatment I received was the best I have received when buying a vehicle. I highly recommend this dealership and especially Michael Ross as a salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jeramie was polite and responsive.

Jeramie was polite and responsive. Very easy to work with especially since I was an out of state buyer. He was quick to negotiate and we worked out a term that worked for everyone 💪! I definitely recommend buying from here and if you do so I recommend Jeramie but everyone at the dealership was very responsive and friendly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jeramie was extremely accommodating and so helpful in the

Jeramie was extremely accommodating and so helpful in the process of getting our new car from KY across state lines and delivered to our door. Our last experience purchasing a car was horrible and took 8+ hours at the dealership. Jeramie helped us get the car we were looking for in our price range and arranged everything perfectly. He was kind and fair when we found a few items that needed repairs and made it all right for us! I am so grateful we had the opportunity to work with him and would absolutely do it again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Auto Group of Louisville offers a pleasant and relaxed

Auto Group of Louisville offers a pleasant and relaxed vehicle purchase experience, very happy with the team at Auto Group of Louisville.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service.

Excellent service. We stayed in contact everyday until I purchased a vehicle. The service provided was top notch and very professional. I will definitely come back in the future. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing crew.

Amazing crew.. shout out to Asheel and Jeramie for making it happen. Very happy with my purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.