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Auto Group of Louisville

(216 reviews)
Visit Auto Group of Louisville
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 9:00am–5:30pm
Tuesday 9:00am–7:00pm 9:00am–5:30pm
Wednesday 9:00am–7:00pm 9:00am–5:30pm
Thursday 9:00am–7:00pm 9:00am–5:30pm
Friday 9:00am–7:00pm 9:00am–5:30pm
Saturday 9:00am–7:00pm 9:00am–5:30pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award 2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
(502) 434-5341 (502) 434-5341

Reviews

(216 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Group of Louisville from DealerRater.

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I highly recommend Ross; he's the best Guy I've

I highly recommend Ross; he's the best Guy I've encountered. Having purchased five cars from him, I can attest that Ross is a wonderful individual who provides exceptional support, particularly when I'm experiencing anxiety or stress. He consistently offers reassurance and is always accessible by phone. We hold Ross in high regard and wouldn't consider working with anyone else; he's an outstanding professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

When searching for my ideal vehicle, I previously visited

When searching for my ideal vehicle, I previously visited several dealerships, only to encounter various issues. However, my brother-in-law recommended Auto Group of Louisville and suggested I speak with Ross. The experience was different, as Ross greeted me warmly and took the time to work with me to find my dream car. He persevered until I found the perfect vehicle, and I appreciate that I can reach out to him directly via text or phone call if I require anything further. Ross is an exceptional professional who explains everything thoroughly, and I am thoroughly satisfied with my purchase and grateful for his assistance, particularly from Ross.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The process was nice and easy and Scott walked us through

The process was nice and easy and Scott walked us through what we needed to know. We even got an oil change

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Scott was very informative, kind, and has a sense of

Scott was very informative, kind, and has a sense of humor. I would recommend him to my friends! He made the process smooth and easy for us! Thanks, Scott!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Ross was great to work with and made my buying experience

Ross was great to work with and made my buying experience hassle free. He worked really hard to get me in the car I had my eyes on for days. An absolute pleasure to do business with Auto Group of Louisville and will be sending them all the business I can. Thank you ROSS!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great local dealership that was hassle free and very

Great local dealership that was hassle free and very friendly to shop with. I cannot thank them enough for the help.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The crew is very helpful and friendly.

The crew is very helpful and friendly. They let us pick and drive a few cars with no interruptions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I love this car!

I love this car! Scott was great responding to my concerns and very friendly. They made an out-of-state purchase feel seamless. Bravo!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We had a very straightforward experience.

We had a very straightforward experience. The car was as described and we were treated with respect and the pricing we were shown at the dealership aligned with their advertisements. I would highly recommend the auto group of Louisville!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Incredible service, I'm really fascinated with the

Incredible service, I'm really fascinated with the customer service, I highly recommend this place, I assure you that if you come to this story you will find a good deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.