Millennium Chevrolet

2.9
(29 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–4:00pm
Tuesday 9:00am–8:00pm 7:30am–4:00pm
Wednesday 9:00am–8:00pm 7:30am–4:00pm
Thursday 9:00am–8:00pm 7:30am–4:00pm
Friday 9:00am–8:00pm 7:30am–4:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed

Reviews

2.9
(29 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Shazedul was a great salesman.

Shazedul was a great salesman. He is very knowledgeable and answered all my questions. He was a pleasure to work with and would recommend to a friend!

5.0

Shazedul was a great salesman.

Shazedul was a great salesman. He is very knowledgeable and answered all my questions. He was a pleasure to work with and would recommend to a friend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, The Millennium Chevrolet Team

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1.0

Megan Schneider was so unprofessional.

Megan Schneider was so unprofessional. Danny s was Helpful but our experience with Megan ruined it. Sounded like she was on drugs and had horrible tone with me.

1.0

Megan Schneider was so unprofessional.

Megan Schneider was so unprofessional. Danny s was Helpful but our experience with Megan ruined it. Sounded like she was on drugs and had horrible tone with me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Randall, we would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Millennium Chevrolet Team

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5.0

2023 Traverse Lease

My husband and I worked with Pam in sales and Marlon in finance. Great overall experience. Car showed up a little earlier than promised, too! Delivery experience was seamless and blessedly brief. Marlon in finance was great explaining what we were signing. Absolutely painless process! Pam was helpful in getting acquainted with the vehicle and apps. Highly recommend!

5.0

2023 Traverse Lease

My husband and I worked with Pam in sales and Marlon in finance. Great overall experience. Car showed up a little earlier than promised, too! Delivery experience was seamless and blessedly brief. Marlon in finance was great explaining what we were signing. Absolutely painless process! Pam was helpful in getting acquainted with the vehicle and apps. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, The Millennium Chevrolet Team

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5.0

Best Dealer on LI

Professional and personable staff. Great experience from first contact by Meaghean (Internet Sales coordinator) to working out the terms with John Duenskie (Product specialist) Drove home with my new Trailblazer same day. This was my 3rd dealership, and the only one who understood what I was looking for and made it happen.

5.0

Best Dealer on LI

Professional and personable staff. Great experience from first contact by Meaghean (Internet Sales coordinator) to working out the terms with John Duenskie (Product specialist) Drove home with my new Trailblazer same day. This was my 3rd dealership, and the only one who understood what I was looking for and made it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Millennium Chevrolet Team

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5.0

Positive experience from start to finish!

We met with Michael Sandoval when we went to Millennium Chevy to look into a new Chevy Traverse. He was really great to work with, truly professional and knowledgeable. Michael really took the extra time time to explain all our options (we weren’t sure if we wanted to lease, buy new or buy used) and answer all our questions. He made sure we got the car we wanted at the price we wanted. He really made it such a positive experience from start to finish.

5.0

Positive experience from start to finish!

We met with Michael Sandoval when we went to Millennium Chevy to look into a new Chevy Traverse. He was really great to work with, truly professional and knowledgeable. Michael really took the extra time time to explain all our options (we weren’t sure if we wanted to lease, buy new or buy used) and answer all our questions. He made sure we got the car we wanted at the price we wanted. He really made it such a positive experience from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Christopher, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Millennium Chevrolet Team

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1.0

Unsatisfied customer

Bought a used 2018 Bmw ×5. 35k mls on the 9th of February. On the tenth of February check car and found oil pan leaks, chipped windshield, damaged heat console unit(fire hazard) dash board warning of faulty comfort access, faulty tow hitch harness windshield washer fluid leaking from roof inside car(fire hazard) call salesman who put me on to sales manager who then told me to call service manager, who was busy ,but person on phone ask problems then said person spoke to service manager who said take car to Bmw because he couldn't fix problem. I then went over to dealership where everyone was askingif I had warranty. Do | need to have warranty for one day after issues. Or is problem should be fixed under lemon law

1.0

Unsatisfied customer

Bought a used 2018 Bmw ×5. 35k mls on the 9th of February. On the tenth of February check car and found oil pan leaks, chipped windshield, damaged heat console unit(fire hazard) dash board warning of faulty comfort access, faulty tow hitch harness windshield washer fluid leaking from roof inside car(fire hazard) call salesman who put me on to sales manager who then told me to call service manager, who was busy ,but person on phone ask problems then said person spoke to service manager who said take car to Bmw because he couldn't fix problem. I then went over to dealership where everyone was askingif I had warranty. Do | need to have warranty for one day after issues. Or is problem should be fixed under lemon law

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We acknowledge your review and are currently looking into the events you’ve detailed.

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1.0

Poor customer service

I actually had a horrific experience at Millenium Chevrolet. I've been to countless auto dealership in the past 25 years and never received such poor customer service. Upon my arrival at the dealership, I was totally ignored by everyone on the floor, no one greeted me nor asked me if I needed help although I clearly looked lost and didn't know who to speak to. After I approached someone at a desk, they assigned me a salesman. Jeremy never offered me a seat as it is customary when purchasing a vehicle. I was left standing for almost 30 minutes while Jeremy searched for my car. In the meantime, I witnessed many new customers walk into the dealership who were greeted upon entering and offered to sit at a desk with a salesperson while they searched for their car. It was clear my business wasn't needed at Millenium although I came with the intention to purchase a car on that day. After feeling humiliated, I left the dealership to go to another dealership to purchase my Chevy Traverse.

1.0

Poor customer service

I actually had a horrific experience at Millenium Chevrolet. I've been to countless auto dealership in the past 25 years and never received such poor customer service. Upon my arrival at the dealership, I was totally ignored by everyone on the floor, no one greeted me nor asked me if I needed help although I clearly looked lost and didn't know who to speak to. After I approached someone at a desk, they assigned me a salesman. Jeremy never offered me a seat as it is customary when purchasing a vehicle. I was left standing for almost 30 minutes while Jeremy searched for my car. In the meantime, I witnessed many new customers walk into the dealership who were greeted upon entering and offered to sit at a desk with a salesperson while they searched for their car. It was clear my business wasn't needed at Millenium although I came with the intention to purchase a car on that day. After feeling humiliated, I left the dealership to go to another dealership to purchase my Chevy Traverse.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

The behavior you described does not align with our team's values, and we would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact us at your earliest convenience. Sincerely, The Millennium Chevrolet Team

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1.0

Beware, read their fine print.

This dealership lists vehicles lower then their selling price so that it shows up in more searches. Then they put in the notes that the list price is actually $1,999 higher. When you factor in their hidden costs, they aren't as competitive as they appear. So make sure you read the fine print or the "notes" from this dealership. Also, any credit union or local bank can easily beat their interest rates.

1.0

Beware, read their fine print.

This dealership lists vehicles lower then their selling price so that it shows up in more searches. Then they put in the notes that the list price is actually $1,999 higher. When you factor in their hidden costs, they aren't as competitive as they appear. So make sure you read the fine print or the "notes" from this dealership. Also, any credit union or local bank can easily beat their interest rates.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 1.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for alerting us to this issue, Jason. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. We would really appreciate the chance to speak with you regarding this matter. Please contact us at your earliest convenience. We look forward to speaking with you and regaining your trust in our business. Sincerely, The Millennium Chevrolet Team

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1.0

I was hoping to leave with a Truck today!!!

Met with a salesperson this morning to look for a NEW 2022 CHEVROLET COLORADO LT FOUR WHEEL DRIVE CREW CAB. There internet website shows Millennium Chevrolet Dealership price at $40,160. There MSRP was $41,310.00. The salesperson offer me $41,310.00 for the Truck, not in stock, in Transit - VIN# 1GCGTCEN1N1278631. I showed him the internet on my computer than he offer on $40,560. Haggling is not my cup of tea. This prices are 3 to 5 percent over MSRP PRICE. Not a great experience. No effort in negotiation with the salesperson, he seem not interest especially in the end of month SALE. My honest opinion the dealership management should not have let me walk out, I had cash and was hoping to leave with a truck today. I will just go to other dealership and hope to find a good deal. Not happy.. Rich

1.0

I was hoping to leave with a Truck today!!!

Met with a salesperson this morning to look for a NEW 2022 CHEVROLET COLORADO LT FOUR WHEEL DRIVE CREW CAB. There internet website shows Millennium Chevrolet Dealership price at $40,160. There MSRP was $41,310.00. The salesperson offer me $41,310.00 for the Truck, not in stock, in Transit - VIN# 1GCGTCEN1N1278631. I showed him the internet on my computer than he offer on $40,560. Haggling is not my cup of tea. This prices are 3 to 5 percent over MSRP PRICE. Not a great experience. No effort in negotiation with the salesperson, he seem not interest especially in the end of month SALE. My honest opinion the dealership management should not have let me walk out, I had cash and was hoping to leave with a truck today. I will just go to other dealership and hope to find a good deal. Not happy.. Rich

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Rich, Thank you for your visit with us yesterday. I do apologize for any miscommunication that there was in the showroom. We were in fact willing to give you the ad price, but through the process, you were looking for additional savings which we could not do. If you would like us to honor our ad price, please reach out and let me know and I would be happy to help you. Thank you and have a good day! Mike Ostrow Director of Business Development mostrow@aagny.net

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5.0

Service Dept. never again

A few month back after I purchased a vehicle took it for service worst experience I was told there was wires hanging and bulbs all over which was a lie then I was told a $400 fee for diagnostic that’s besides the work of there was any I didn’t let them do any work but the $400 fee for diagnostics was due I told them I’m not paying I want to to speak to the service mgr. supposedly was in a meeting and he said I didn’t have to pay. I left now I deal with Major Chevrolet big difference friendly and polite and there’s no charge for diagnostics and they ask you if you want to do the work if you decline there’s no fee.

5.0

Service Dept. never again

A few month back after I purchased a vehicle took it for service worst experience I was told there was wires hanging and bulbs all over which was a lie then I was told a $400 fee for diagnostic that’s besides the work of there was any I didn’t let them do any work but the $400 fee for diagnostics was due I told them I’m not paying I want to to speak to the service mgr. supposedly was in a meeting and he said I didn’t have to pay. I left now I deal with Major Chevrolet big difference friendly and polite and there’s no charge for diagnostics and they ask you if you want to do the work if you decline there’s no fee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Millennium Chevrolet Team

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