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I purchased a leased vehicle from Marco Diaz and chevy took my Nissan Rogue as a trade in and LOST the vehicle. That was February 2020. To Date they have... done nothing and I am being charged with delinquent lease payments and still they have done nothing. BEWARE Marco Mike OStow Mike Collins all did NOTHING
We acknowledge your review and are currently looking into the events you've detailed.
Took car in at scheduled appointment time. No crowd in waiting area.service performed promptly.service waiting area was clean. Felt comfortable in the... age of Covid
Thank you for the feedback! We are happy to hear about your positive experience at Millennium Chevrolet, and we are grateful you chose us for your aut...omotive needs. We look forward to working with you again in the future!Millennium Chevrolet Team
I had a great experience. Everyone was friendly, patient and knowledgeable. I did not feel any pressure to make a decision but they assisted and guided... me based on what I was looking for.
It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear th...at was the case for you on your recent visit to Millennium Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you.Millennium Chevrolet Team
Internet Sales Manager
George, Carlos and Marty were a pleasure to work with and look forward to continuing business with them in the future! Def recommend giving them an opportunity!...
Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite y...ou to return to our Service Center for more of the same when it's time for your first oil change.Millennium Chevrolet Team
New Car Sales Manager
Great service by Mike Sandoval. Professional, not overbearing or pushy. Staff very nice, highly recommend if looking for a new car, ask for Mike when you... go!
Your fantastic review was awesome to read! Congratulations on your new car. I am happy Mike provided you with pressure-free, efficient and well-inform...ed customer service.Millennium Chevrolet Team
Our salesman Danny Semedo was excellent. So friendly, helpful, listened to our questions and needs. He was very attentive and honest. We feel we got a... good price on the vehicle we purchased. We are completely satisfied with Danny's effort in getting us the best price possible. We were so lucky Danny was the sales person who met us the day we walked in.
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service an...d we're glad that our team made such a great impression on you. Best, Millennium Chevrolet Team
Tony was extremely helpful during my visit. I showed up on a very rainy day, and he spent hours running out to the parking lot to bring in cars for me... to look at in the service area. All that, and they gave me a good deal!
Hi, and thank you for this great review! We're happy to hear that Tony took care of you! They are a great asset and we appreciate all that they do.Mil...lennium Chevrolet Team
Great customer service from Kevin Pratt He took his time with us and explained everything and gave us everything he could in regards to discounts
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don¿¿¿t hesit...ate to contact me or visit us if you need anything else.Millennium Chevrolet Team
Great dealership, we knew the car we wanted and they went to pick up for us next day. Clean very friendly atmosphere. Michael was great he helped us the... whole way made sure we got the truck we wanted
Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fan...tastic customer service from Michael and the rest of the Millennium Chevrolet team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future.Millennium Chevrolet Team
I returned to millennium for a 2nd lease after a pretty positive 1st experience a few months earlier. I contacted the same sales rep (Mike L.) my wife... and I had used for her car and made an appt. I had another vehicle and was told it could possibly be used to trade for some value which would be determined at the dealership by the used car dept. Upon arrival, I met Mike outside where he took my keys and a pic or 2 of my car and then we headed inside where he handed my keys off to someone else (assumingely used car inspector) Initially everything was fine, all options explained, all deals were presented. After mulling everything over and then picking the best option and fit for me and my family we decided to proceed with the lease. Here's where things turned... unfortunately. In the middle of completing the paperwork my sales rep informed me that the trade in value for my car was now half of what he originally told me. I asked why? He said the original quote was now for a finance only, not a lease. His supervisor told him differently when they spoke about it earlier. Mike could see I was annoyed. He went back to go speak with his supervisors again. When he returned he said they wouldn't budge. What they said and what they wrote didn't line up. Either way they weren't going to make any changes. What's funny is there was a trainee, (I think his name was Bert), who sat with us when we first sat by Mikes desk. Mike made a point to the trainee when you are honest and respectful to people they will want to do business with you, leading the fact that I called him to set up an appt. I echoed the honesty part and specifically stated how awful it is when you are told 1 dollar amount and then when it's paperwork time sometime it becomes a different amount. Basically it all comes down to honesty. I refuse to do any business in life with dishonest people. We won't be returning to millennium again.... with the possible exception of returning my wife's lease (unless we let it go early at another dealership which is the more likely outcome). Millennium needs to get all their departments on the same page and keep all their staff there as well. At the end of the day millennium is losing this current business along with any possibility of any future business from MY 2 car household ........... for a few hundred dollars.