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Genesis of Atlanta

(683 reviews)
Visit Genesis of Atlanta
Sales hours: 7:30am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 7:30am–7:00pm 7:30am–7:00pm
Tuesday 7:30am–7:00pm 7:30am–7:00pm
Wednesday 7:30am–7:00pm 7:30am–7:00pm
Thursday 7:30am–7:00pm 7:30pm–7:00pm
Friday 7:30am–7:00pm 7:30am–7:00pm
Saturday 7:30am–7:00pm 7:30am–7:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award
New (866) 983-9025 (866) 983-9025
Used (877) 354-9060 (877) 354-9060
Service (877) 430-8748 (877) 430-8748

Reviews

(683 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of Atlanta from DealerRater.

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Hilal showed professionalism and was very knowledgeable.

Hilal showed professionalism and was very knowledgeable. He even assisted me with moving all my stuff from my old vehicle to the new one! Ask for him when you visit and you wont be disappointed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Genesis, we value our customers and we look forward to seeing you on your next visit. Take care!

Hilal was very patient and worked with me to find me the

Hilal was very patient and worked with me to find me the vehicle I was interested in. If you need anything, Hilal is your guy at this dealership. He’s awesome.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Mark, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!

Here is a genuine review for the car dealership that

Here is a genuine review for the car dealership that provided you with a great experience: "I had an excellent experience purchasing a car from Shamar. From the moment I walked in, the sales team was attentive and listened closely to all of my needs and concerns. They took the time to thoroughly explain the features of the vehicles I was interested in and didn't pressure me at all. When it came time to discuss pricing and financing, the team was upfront and transparent. They worked with me to find the best deal that fit my budget, and I never felt like they were trying to upsell me or hide any fees. The entire process was smooth and stress-free. I really appreciate how the Genesis team went above and beyond to make sure I was satisfied. I would highly recommend this dealership to anyone in the market for a new car. The customer service is top-notch!"

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Karen, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Genesis, we value our customers and we look forward to seeing you on your next visit. Take care!

Finance Manager is the only reason I was able to get my

Finance Manager is the only reason I was able to get my car. The salesperson would sale it to me until the Finance manager step in. So many people were trying to by the same vehicle. Salesperson was trying to get me to purchase an older/Used vehicle instead of finding out information on the car I real wanted. The only way I was able to get the information on the car I wanted was when he brought his manager over for the final review on a used car. I asked him about the other car, and he was able to get the information and let me purchase the new GV80 Coupe. Thank you, Jeff, for your help. I am very happy with my new car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

I don't give very many 5 star reviews; however, Genesis

I don't give very many 5 star reviews; however, Genesis of Atlanta has earned this one! Shannon Smith was great to work with. Shannon ensured we were 100% satisfied with our purchase. He does what he says he will do and this is the #1 character trait I look for when making a major purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Thankful for the awesome service received from Macloskie

Thankful for the awesome service received from Macloskie Bokwe. I appreciate the time he took to showcase the features and walk is through the purchasing process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Jason, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

Bokwe is absolutely incredible!

Bokwe is absolutely incredible! Our car viewing and purchasing process was so quick and easy. I am so excited to drive around in my money green Genesis!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

Our buying a Genesis GV80 car experience was great !

Our buying a Genesis GV80 car experience was great ! Our sales rep , Hilal Eljaam , is fantastic! He knows everything about the car , the different packages and especially very knowledgeable about all the technology these cars offer. He is professional, polite and efficient. Wasn’t sure if we were going to purchase today but Hilal made my dream a reality ! Good price, and great service from Hilal! We are very satisfied !!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

I was in Genesis of Atlanta today looking to purchase a

I was in Genesis of Atlanta today looking to purchase a Genesis GV80 Coupe. Hilal Eljaam was the sales professional that assisted me. He was very knowledgeable and pleasant to work with. I look forward to closing the deal on my new vehicle in the next few days with Hilal.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us. Thanks again for your business! Take care!

Macloskie Bokwe was amazing.

Macloskie Bokwe was amazing. He made my process seemless...By far the best experience buying a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, your comments keep us motivated and working hard for all our guests. Thanks again for your business! Take care!