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Genesis of Atlanta

(681 reviews)
Visit Genesis of Atlanta
Sales hours:
Service hours:
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Sales Service
Monday 7:30am–7:00pm 7:30am–7:00pm
Tuesday 7:30am–7:00pm 7:30am–7:00pm
Wednesday 7:30am–7:00pm 7:30am–7:00pm
Thursday 7:30am–7:00pm 7:30pm–7:00pm
Friday 7:30am–7:00pm 7:30am–7:00pm
Saturday 7:30am–7:00pm 7:30am–7:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award
New (866) 983-9025 (866) 983-9025
Used (877) 354-9060 (877) 354-9060
Service (877) 430-8748 (877) 430-8748

Reviews

(681 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of Atlanta from DealerRater.

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When shopping for a car, Genesis of Atlanta should be...

When shopping for a car, Genesis of Atlanta should be your first stop! After having a terrible experience at a local Lexus dealership, I put off shopping for a car for a while. Walking into the Genesis dealership, I was warmly welcomed by Feroze. He helped me choose a Genesis that fit my budget and still had all the bells and whistles. He was very thorough and attentive to all my questions. The whole process was seamless and I walked out with my car the same day. So happy I decided to shop at Genesis of Atlanta!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sabrina.francisco7, thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

Guys listen! Saban is the absolute BEST! I have never...

Guys listen! Saban is the absolute BEST! I have never received a service as he provided while buying a car! Very knowledgeable! He went through every aspect of the car with me & I fell in love with it! I felt so comfortable going through this process with him because he was honest and very helpful! If I could give him 20 stars I would! Go see Saban guys! I promise you will not regret it! I love my car & overly pleased with the service I received!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jolissa, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Genesis, we value our customers and we look forward to seeing you on your next visit. Take care!

Darrow was a great sales representative. He was able to...

Darrow was a great sales representative. He was able to answer every question I had about the vehicle I wanted and did so in a friendly and professional manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mc, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

We had an excellent sales person in Darrow Moore and his...

We had an excellent sales person in Darrow Moore and his manager Kevin Prevost . They both took good care of us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Your comments keep us motivated and working hard for all our guests, Ismalowany! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Darrow is patient, knowledgeable, caring and worked with...

Darrow is patient, knowledgeable, caring and worked with me to ensure I got the vehicle I wanted at a fair price. There was no pressure to just sell a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Gv80owner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Genesis. Thanks again for your business! Take care!

Great service! Darrow provided me with all my options for...

Great service! Darrow provided me with all my options for what I was looking for and was extremely patient while I thought through my options and made my decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who provided you with such a positive experience, Samantharuss! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

My experience at Jim Ellis Genesis was outstanding from...

My experience at Jim Ellis Genesis was outstanding from start to finish. Upon first arriving at the dealership Darrow Moore greeted me promptly and with ease. He didn’t give off that car salesperson vibe that can make the experience unnerving. He was pleasant, proficient, and there was no pressure with him. He was very easy to talk with, and even assisted me via text on his day off. All in all, he was an excellent sales person and I would highly recommend him to anyone looking for a car. Mark in finance was equally as pleasant and explained things clearly when signing. Thanks to them both, and Jim Ellis Genesis for making this daunting experience, a very pleasant one!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Melloyello404, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

Great Service

Great customer service. bought the car long distance. Corey was able to answer all my questions about a Genesis G80 and made buying the car a breeze. Absolutely worth the drive down.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is great to read such wonderful comments about your recent experience with us, Greg E! Thanks again for the positive feedback, and we hope that you have a great day!