Reviews
Dissatisfied customer
I took my car here to get the oil changed and they said it had a recall in a part, they said they would change the and fix the recall I left my cat there for almost 4 hours and when I returned had not even changed the oil and the dealership was closing soon.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
2017 Dodge Ram metal grinding
Terrible at returning calls, terrible at customer service, claimed grinding noise couldn’t be repeated after driving the vehicle while grinding being showed video of the damage. Absolutely the worst dealer I’ve been too and seriously considering selling my dodge to get away from the terrible dealers
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mlph7
Unfortunately, they do not like to return calls and I went round and round with the dealership to fix the steering damper recall. Although, the new management was great, prior interactions have been poor. They should have given me free product for such hassle.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Treated well
treated very well from all the service staff and will return there if I need to. Also sale department was very nice when we bought new car in February.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My stepdaughter, Nancy Ross, and I had a very good...
My stepdaughter, Nancy Ross, and I had a very good experience with Capital. Our salesman, Brandon, was friendly and accommodating throughout the time spent completing the sale.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Impressed
I was immediately waited on upon my arrival. I was explained all that was to be done. my Ram was ready within the time that they said it would and it was WASHED!!! Great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had made calls to 12 dealerships and Capital had the best...
Had made calls to 12 dealerships and Capital had the best price and Service. I drove 3 hours to get there and with the help of Mr. J.Scott I was in and out and drove my new truck home. If you need anything you can't go wrong dealing with Capital and J.Scott.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional staff
The sales rep, Heather, was professional, very knowledgeable and friendly. NO high pressure sales, just open, candid, helpful conversations. If you are looking for a CDJR, this is the place to go!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Still waiting
I took my wife's van in for repairs several weeks ago. I have called multiple times for update on where we are in process. I'm still.waiting to hear back.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Likes things done right the first time
Brought my 2019 ram in for service and they got right on it and fixed what needed to be I will be returning with my2019 srt for any services I need
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase