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Capital CDJR of Indian Trail

(440 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–2:00pm
Sunday Closed Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 927-2391 (888) 927-2391
Used (888) 840-1810 (888) 840-1810
Service (888) 854-1043 (888) 854-1043

Reviews

(440 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capital CDJR of Indian Trail from DealerRater.

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Brandon L was very responsive and I was able to negotiate

Brandon L was very responsive and I was able to negotiate a deal I could afford on a used car I had identified online. No hassles or pressure sales. In and out in less than two hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Slow.

Slow. Slow. Slow. I made the appointment and still waiting after 65 minutes for a simple oil change. I'll never come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very relaxed environment, with knowledgeable team.

Very relaxed environment, with knowledgeable team. Low pressure sales that offer great buying experience. I have purchased 2 vehicles from this dealership within 3 years. Will continue to come back and recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had a great experience with the crew here.

We had a great experience with the crew here. Everyone was friendly and never felt pressured to purchase the Jeep Gladiator. Felt almost like Family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Friendly staff.

Friendly staff. Check-in was easy. Chris Wagnor checked my van with me about my concerns to make sure they knew what the problem was.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kim Erickson was our salesperson.

Kim Erickson was our salesperson. She was very knowledgeable and worked with us answering all the questions we had. She and Keith Starnes made buying a truck an easy process. Would recommend Kim and all the folks at Capital to help you with your next truck or car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing place to get a vehicle from.

Amazing place to get a vehicle from. This was my third time back! Such good service in all departments!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Daniel Lozoya was our salesperson.

Daniel Lozoya was our salesperson...He was fantastic!!! Attentive, professional with a great sense of humor he totally. matched our energy. We want to express our sincere thanks to the entire team including but not limited to the sales Manger and TJ the credit manager. Everyone did a wonderful job in helping us to make an informed decision. The process was as smooth as a baby's bottom. We are delighted to recommend your team to our family and friends The Gregory's

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Brandon made the whole process of purchasing my new to me

Brandon made the whole process of purchasing my new to me jeep wrangler rubicon easy and stress free. Full tank of gas out the door I went… the whole team at capital rocks!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Keith Starnes GSM was excellent !

Keith Starnes GSM was excellent ! The price was good , the service excellent ! No doubt that I’ll refer people to this store !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.