National Buick GMC

Reviews

3.5
(45 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

Was looking for a Denali HD diesel and made mistake of...

Was looking for a Denali HD diesel and made mistake of putting my name out there for anyone(dealers) that might have one. Drew Williams contacted me and quickly told me they had 8 available one day ago and we’re down to only 4 and needed to act quick(surprise) So he asked me for a $1,000.00 non refundable deposit to hold truck. I get that done and asked what price would be paying cash. His reply was cash isn’t king anymore I needed to pay $8,000.00 more because I wasn’t financing it(says every dealer was doing that) LIE! Every dealer isn’t doing that. Always started conversation letting me know my call was being recorded for dealer purposes and ended with no pressure. But when I asked how a sticker price of 81,000+ could balloon to $95,000+ and then he calls me on personal phone(so as not to be recorded) Needless to say I lost out on $1,000.00 deposit but saved over $10,000.00 on same truck from an honest dealer. DONT WASTE TIME AND MONEY WITH THESE GUYS!,,,Should have read reviews before dealing with these people. Also called to talk to manager and person who answered said he was assistant manager and when I started questioning their tactics he hung up on me(very classy) Mike S.

1.0

This dealership will commit fraud in every way shape and...

This dealership will commit fraud in every way shape and form, Chris, Miles and Mike are not the owners even though they often pretend to be. they will threaten you they will bully you and they will put you through xxxx in order to choke and force a car down your throat after you sign a contract and find out that the car has real problems. Do not buy from them this is a fraudulent dealership committing fraud daily!

1.0

Bought a truck with them with an extended warranty....

Bought a truck with them with an extended warranty. Tried to use several times for repairs and kept getting denied payment. Asked for reimbursement of warranty and was told we would be refunded the total amount paid. They refunded a couple of dollar in a very sneaky dishonest way and refuse to take responsibility for the refund. Both the finance department and manager are dishonest. I would run away from this dealership fast. They love to sell vehicles but will NEVER take care of you once you walk out that door!

1.0

Very dishonest! Run like crazy!!

Bought a truck from them with an extended warranty. Tried to use it several times with no luck. Dealership said they would refund the whole amount. They lied and have been very dishonest. Very disappointed with their lack of responsibility. I would never use them again!

5.0

Ryan was my sales associate. He found the exact truck I...

Ryan was my sales associate. He found the exact truck I was looking for. Super helpful and the parts department has assisted me with a few extra things I wanted. Great crew!!

1.0

🤨I SHOULD HAVE LISTENED TO THE PERSON WHO WROTE THE NEXT...

🤨I SHOULD HAVE LISTENED TO THE PERSON WHO WROTE THE NEXT POST; Word of caution. DO NOT buy from this dealership. Word of caution. DO NOT buy from this dealership. Do not trust anything they say. Horrible! Dishonest! They only care about making the sale. Once you are out the door and they have your money you are on your own. If you have any problems you will NOT get any help from them. Do yourself a favor and take your business somewhere else.,the national auto plaza is the worst place to buy a vehicle .

1.0

Traded I'm my truck that was in great shape for an suv...

Traded I'm my truck that was in great shape for an suv due to my parents heath and I take care of them have taken it back twice just to find out it has a blowen head gasket I bought it July10, 2021 was told yesterday 8/5/2021. They wouldn't fix it but I could trade it in for 3,000 less than I bought it for. Left me without a vehicle to get me and my parents around. Worst dealership in Utah. Take your hard earned money elsewhere. They are xxxx

1.0

I bought a truck from them I have been back twice to try...

I bought a truck from them I have been back twice to try and get things fixed in their shop. I would not go back!

2.5

Shady business! We purchased a vehicle from this...

Shady business! We purchased a vehicle from this dealership and had problems with it not being detailed. We didn’t push it because we needed the car immediately. When we purchased our car, we were told that if we sent in referrals we would receive $200. I sent my parents in and they bought a vehicle ad had the same problem with the detailing. Theirs was so bad that they had to pay to have it professionally done. We tried for weeks to get a hold of someone to find out about the referral money and were out off each time. When I finally got to speak to our salesman, we were told that the sale had “capped out” (run out of time) amd that we would not be getting the referral money but that if we would refer someone else, they would double the referral amount. Rather than accept that offer I am warning everyone about their shady business practices.

2.2

Word of caution. DO NOT buy from this dealership. Do...

Word of caution. DO NOT buy from this dealership. Do not trust anything they say. Horrible! Dishonest! They only care about making the sale. Once you are out the door and they have your money you are on your own. If you have any problems you will NOT get any help from them. Do yourself a favor and take your business somewhere else.