Ball Toyota of Charleston

Dealt with William McCormick and Will Patterson! Very helpful and patient. Purchased New Toyota Tundra! I would definitely recommend a friend or family member to purchase from Bert Wolfe.

Bought new Toyota Rav4 May 2015. Sales went fine just buy and pay. Had tire balanceing problem first looked at July 2015, now after 3 visits is 10-31-2015 and no results. Tires are simply out of round and need replacing. I called Toyo tire warranty and they said no problem to replace them have dealership call.....go figure. One service manager who no longer works there drove another new Rav4 and said the vehicle was "operating as designed" and my response was to advertise new Rav4's telling new customers that all Rav4's have a vibration between 70 and 75 mph (old service manager indicated that Toyota can't talk about problems over 70 mph because it's over WV speed limit, ha) therefore they can't be sold in states like Wyoming where the speed limit is 85 mph. Sure glad it isn't an engine problem, I would be walking everywhere.

At age 63, I've bought a few cars for our entire family. Recently, we became interested in buying a 2015 Toyota Highlander Limited Platinum. As always, we decided not to rush into making a purchase and visited several dealerships within a 75 mile radius. Ultimately, we bought from the dealership closest to home, Bert Wolfe, Inc. They were the most pleasant and accommodating people to work with that I've ever seen in the car sales industry. Our salesman. William McCormick, was extraordinary. There were never any high pressure sales tactics. For the first time, I felt like someone was trying to EARN MY BUSINESS!!! Such a terrific buying experience on all levels within this dealership. Plus, William McCormick is the only salesman that I've ever met that goes over every feature on your car before you drive away... and can answer any question you ask of him. I can't say enough about his product knowledge, salesmanship, and personal integrity! I highly recommend this dealership!

In the market for an FJ Cruiser and after hearing of a possible lead at Bert Wolfe, I contacted Willie McCormick who met me on the Saturday afternoon of March 28, 2015. Knowing my own expectations regarding the quality of a used FJ and having done some pricing and online research, I was ready to make a purchase if the deal was right. After test driving what I thought was the only FJ on the lot I noticed the 2010 sandstorm Trail Team Edition sitting by the used car garage. Looking it over and taking it for a short spin, I was impressed with not only the substantially ruggedly built vehicle the FJ is with yet the ultimate feel and ride, but also the personal care of the previous owner. Needless to say the next day I was there for the purchase. Willie knew I was coming and had placed the window trim over the new windshield and since it was a Sunday he was cleaning and preparing the FJ himself in the body shop. Impressive! Just a couple of hours later I was signing the paperwork and I have never been as pleased with any vehicle I've ever owned. Everyone there from Drew in the finance department to the young mechanic who a few days later helped decipher the missing wheel lock key part number to order, to the parts department was incredibly helpful and all of them placed value in this customer and other customers I saw there as well. But I want to say Willie McCormick is the epitome of what every car salesman should be. He was courteous, professional, pressure free, and efficient but completely at ease and in his element. After my mentioning a slight right pull in the front end and a vibration at 65 mph, he with my sister, even coordinated a front end alignment and all around wheel balancing when I took a trip out of the country. I returned find to my FJ with no shimmies or pulls and surprised and relieved that Willie had gone completely out of his way to correct any issues. I know Willie McCormick would be a great asset to any car dealership and I want to thank him and all the staff involved in the purchase of my FJ Cruiser. In my 40 years of driving, I have never enjoyed driving so much as I do now so a special thanks is in order to Bert Wolfe Ford and your excellency in business, sales, and service. I sincerely thank you, Timothy J Barker

I would highly recommend this dealer over Advantage in Huntington. And ask for Will McCormick. He goes above and beyond to satisfy the customer!! Thank You Will for KNOWING how to do a great job! Love my Rav4XLE!!

Will McCormick is very focus on making the buying process a good one to remember and share with others.also the closing of the deal went very smooth with the finically guy.

Ray Harris was the BEST salesman I have ever had in all my car buying experiences. He was not pushy at all and let me take my time deciding what I wanted to purchase. He is such a kind man.

We absolutely love our New Corolla! Will McCormick was just great! No pressure, just very helpful in helping us make our choice. This makes number 4 for us from Bert Wolfe Toyota. Thanks again Will!

Recently, my high mileage, 2007 RAV4 started showing some minor signs of wear. I mentioned to David Ramsey, my Bert Wolfe Toyota service guy, who is absolutely wonderful, that I was thinking about purchasing a new vehicle. Dave got me connected with William McCormick in the Toyota Sales Department. Will is low-key, has a wonderful sense of humor, and is not at all pushy. Will understood that I am direct, frank, and no-nonsense, especially when it comes to something like a major car purchase. He displayed the same qualities, which I appreciated. Will was extremely helpful and knowledgeable in every aspect of the sale. When I got my calculator out and started running numbers myself, he never tried to distract or confuse me; he simply waited patiently and quietly while I did my calculations. In addition, when I asked a couple of questions to which he didn't know the answer, Will had no trouble saying he didn't know and then went and got the answer. Will is a low-key, quiet, laid-back, secure, mature, gentleman who doesn't play any games. I heartily encourage anyone who is shopping for a new car to talk with Will McCormick. It will be a pleasurable experience and time well-spent.

William was excellent to work with......he was low key, not pushy, unassuming.....a regular guy, not a pushy intense car salesman.......we would recommend William to all our friends in the market for a vehicle. Ruth