Auto First LLC

We drove through the lot and saw a vehicle we were interested in. There were no prices listed on the vehicle, so we looked it up online and saw it advertised for $16,378. A salesman came out and asked if we wanted to see it, telling us it would only take 5–10 minutes inside. After 40 minutes, we were presented with numbers that were completely different. Our trade-in was valued at about 40% less than every other estimate we’ve received, and the vehicle price was suddenly $21,800—over $5,000 more than the advertised online price. We were then told the vehicle “still needed to go through the shop,” yet they claimed we could still test drive it. When I pointed out the price discrepancy, I was told their system “must not have updated” and that they “frequently mark vehicles down by $5,000.” The salesman literally whited out the $21,800 price on the worksheet and wrote $16,378 instead, adjusting the numbers, then said he needed to speak with the sales manager. He returned and said they would only honor the $21,800 price, reverted to the original paperwork, and then told us we were no longer allowed to test drive the vehicle—with no explanation and no apology for the incorrect listing. To make matters worse, we were also told this dealership only buys vehicles from Texas to avoid rust and salt damage. After pulling the Carfax, we found this vehicle was originally purchased in New Jersey and serviced there for 7 years. That directly contradicts what we were told. Between the false advertising, inconsistent pricing, refusal to allow a test drive, and inaccurate statements about the vehicle’s history, this experience felt dishonest and unprofessional. We will not be returning and would caution others to verify everything independently.

In April 2025 I got a Ford suv and I have friends to me to go there iam very happy with it I will send lost of people to then

QUICK AND EASY PROCESS. B WARE WORKED WITH ME AND I THINK HER NAME IS TRACEY THAT DID MY PAPERWORK WAS VERY KNOWLEDGABLE AND FUN TO TALK TO.

Blood xxxxxxx vultures they only care about money and will make a new contract before you sign to screw you out of a lot of money without you knowing they’re scammers!

YOU BEEN WARNED STAY AS FAR AWAY FROM AUTOFIRST DEALERSHIPS AND THEIR MECHANCICS. We purched a vehicle there which they failed to disclose the known safety issue it had sold us the car and let us drove off the lot. Not knowing there was a problem till the next day. Called them they told us oh yeah we have a work order for that which the sales man failed to tell us about and tried to lie his way outta of it. Moving on took the car back there to get another issue fixed they had the car for almost a month and still didn't fix the original problem but made it worse they lied to us charged for parts that didn't need replaced after we had the old parts tested and there was nothing wrong with them told us the car was finished and we still had to have it towed out to another garage who had it for 3 days and fixed their screw ups and fixed the original problem. THE OUTED US OUTTA 1100 PLUS DOLLARS FOR WHAT. STAY AS FAR AWAY FEOM THEM OR THEY WILL SCAM YOU TOO WE CONTACTED LAYWER AND ATONREY GENERAL THEY CANNOT DO BUSINESS LIKE THIS!

I recently purchased a vehicle from Auto First. The sales rep that helped me was Amy and she was so helpful at every step of the way, that it was a trouble-free process. She addressed all of my concerns and requests. I'll definitely do business with them again.

I had a great experience on multiple occasions with this dealership. Great knowledgeable salespeople, Josh is great, and the owner Joe makes you feel like family. I recommended this dealership to all my friends and family

Sales people only care about there comision . Bought a motorcycle from them as is . So me being out of state had to take there word on the bike ran perfectly and had no problems . The bike didn't run and needs 6800 dollars worth of work to be rideable . There defence was you bought the bike as is . Currently in court fighting for them to take the bike back and give me back my money . Crooked dealership, be careful when purchasing a vehicle from them .

When website didn't offer an option to sort by a specific detail and details were requested, salesperson told me I needed to "use common sense" rather than answering the question. NOT TRUSTWORTHY as they change their story when they realize you know what you're talking about and can't feed you a bunch of xx. Too many other, better, cheaper, more respectful options for car purchases to have to deal with these folks.

I bought a 2009 Honda Civic for over 12000. I asked them to fix a couple things. They gave me absurd answers for excuses why it's only cosmetic. According to them. I went to trade it in two months later. They offered $3000. They told me that Auto first screwed me over. This place is the biggest disgrace I've ever seen . Do not buy from them!