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Unique Auto Mall

(790 reviews)
Visit Unique Auto Mall
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
(732) 479-4944 (732) 479-4944

Reviews

(790 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Unique Auto Mall from DealerRater.

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Everything was just convenient.

Everything was just convenient. No hassle. I called, they picked up. Showed up, the car was ready. Asked about the history - they pulled up the Carfax on the spot. No “we’ll send it later,” and then forgetting about it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought the car in winter and wanted to test cold

I bought the car in winter and wanted to test cold starts. The manager Arthur had no problem with it. We came in early the next morning, started it together, watched it warm up. It’s a small thing, but it mattered to me. Not every dealer is that accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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What I liked most is that no one was rushing me.

What I liked most is that no one was rushing me. In other places they surround you and say let’s close the deal now. Here it’s calm, no pressure. Want to look? Go ahead. Want to come back in two days? Sure. That freedom of choice really sets them apart.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Many dealerships promise one price online but end up

Many dealerships promise one price online but end up adding a couple thousand more. Here what’s listed is exactly what you pay. No fine print. That’s a huge plus for me - I hate sneaky fees.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The prices were actually fair.

The prices were actually fair. I kept checking listings for a week, and this one turned out to be a couple grand cheaper, no weird conditions. What’s written in the ad is exactly what you end up paying. It’s nice when there are no hidden tricks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I’m an anxious person.

I’m an anxious person. Checked the VIN on every platform, called twice, read the contract three times. And the staff handled it all with patience and respect. They didn’t hide anything, even pointed out two small scratches on the rims. Who else does that?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I wasn’t buying a car, just helping my brother choose.

I wasn’t buying a car, just helping my brother choose. Sat next to him, listened, watched. Jim didn’t try to be slick, even when my brother asked awkward questions. He explained everything calmly, no fakeness. That kind of honesty builds trust more than discounts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Everything went so smoothly.

Everything went so smoothly. The car was exactly what they said, price didn’t change, and no one tried to push cheap insurance or $500 floor mats. I sat in the car and just exhaled. Thanks for keeping it drama-free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I was genuinely scared I’d get burned again.

I was genuinely scared I’d get burned again. I’ve been tricked before with mileage and condition - the photos look one way, in person it’s a disaster. But here, for the first time in a while, everything was as promised. I handed over my money with shaking hands, but now I’m just driving around smiling.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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At first I bought a VW Atlas, but after a few days I

At first I bought a VW Atlas, but after a few days I realized it wasn’t right for me. I expected pushback - like, it’s already signed. But they handled the exchange quietly, even offered a swap at the same value. Didn’t expect to walk away happy after that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.