Bill Luke Santan

Arturo provided an easy and enjoyable car buying experience. I appreciated his professionalism and down to earth demeanor. He listened to my wants and needs and gave insightful feedback that supported my choice in vehicle. Thanks Arturo!

I had a great experience buying from out of state. I would do business again and would recommend to friends and family. Here's my experience: I found a 2024 Jeep Wrangler 4xe which included my wish list options including the active safety group (hard to find). The price seemed good compared to what I see in my area (UT). I reached out to sales at Bill Luke and asked for the "out the door" price. They came back and the only additional cost was window tint (as mentioned in the fine print on cars.com). Aside from that there was only tax and dealer fee. They took additional pictures and sent me a video tour of the vehicle. I signed a deal with the finance group, who did their best to match a loan rate from my local credit union. Shipping seemed reasonable, but I decided to pick up in person (they were even open Sunday which made things flexible for a weekend trip). I booked a flight and showed up just waiting for someone to try and tell me there were additional costs, but they were true to their word on "No hidden fees". We tested and inspected the vehicle, then shook hands and drove away. The staff were very friendly and kind. Thanks Nabeel and Justin in sales, and Brian in Finance!! 😀🤜🤛 ⭐⭐⭐⭐⭐

Dealership was good, Jake did a great job taking care of us. Thanks again Jake!

I recently purchased a 2024 Ford Bronco Raptor from this dealership on July 6, 2025, trading in my 2021 Land Rover Defender First Edition. While the test drive and initial interaction with my salesperson, Todd, were fine, the overall experience quickly took a turn for the worse during the trade-in and negotiation process. Todd presented a trade-in offer of $30,756, which was significantly below the $35,000 fair value listed on Kelley Blue Book. I expected some negotiation, but the lowball offer and the justification that “we go by what we can sell it for, not KBB” felt like a typical dealership tactic. He also claimed the tires were bald and the windshield needed replacement — a familiar excuse I’ve heard from dealers before. When I offered to fix the windshield through my insurance to get a better trade-in value, Todd said that would help. I proposed $33,250 as a more reasonable value, and then a manager named Keegan entered the process. His demeanor came off as arrogant and dismissive. I showed him comps of my exact vehicle listed for $42,000 with more mileage, and he still refused to match my requested value. As I was about to walk away and head to another dealership, Keegan returned, claiming he got me $33,308 for the trade. That seemed like a decent compromise, and I agreed to move forward. Unfortunately, it turned out to be a bait-and-switch. When I sat down with Shelby to finalize paperwork, I noticed the trade-in value was still listed as $30,756. Shelby explained that the extra ~$3,000 I was told I’d receive was actually tax savings from the deal — not an increase in trade value. This was incredibly misleading. Keegan had made it sound like I was getting a better deal on my trade when in fact, I wasn’t. Worse still, once I raised the concern, Todd and Keegan were nowhere to be found. My Land Rover was already gone, along with the keys, and nobody seemed to have any answers. If you read other one-star reviews, you can see this is their pattern of dishonesty and if you look them up on Dealer ratings.com you will even see their managements canned response. They don't even have the dignity to respond personally to bad reviews. DO NOT BUY A CAR HERE

We had a great experience from start to finish at Bill Luke! Steven was extremely helpful and Prost all times! We highly recommend this dealer and Steven! Thank you!

I responded to an Autotrader add and dropped in after work. They asked if I had an appointment. When I said no, the salesman “Nick” got visibly annoyed with me and went to look for the car and didn’t invite me inside (it was 110F outside). After about 10 minutes he came back and said the car was being detailed and not available. I asked if he would text me when it became available to test drive. He did not and didn’t respond when I followed up. When he didn’t respond to texting, I emailed from Autotrader. Still no response and the add is still up on Autotrader. I’m not sure if it’s real or just a scam to get you in the door. Worst experience I have ever had with a dealership. I’d give them 0 stars if that were an option.

Worked with Art and he made the process easy for us, apart from the little bit of wait time everything was smooth sailing for us!

Had a written offer sent to my phone saying their offer to buy my car was $27,000 but when I got there they told me they could only offer $23000. When I asked why there was such a major difference I was told the $27,000 value was based on the tax savings I would receive if I purchased a car from them. This is not true. The offer to me, said nothing about a tax savings if I were to buy a car from them, I took my car to another dealership and I have a contract in writing for 27,000. I do not trust Bill Luke. I sold my car to an honest dealership, Bill Luke is not one.

Had a great experience today. Todd was a great help and easy to work with.

Manuel took care of us and gave us great customer service to make our purchase experience enjoyable