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Arriba Motors

(29 reviews)

Reviews

(29 reviews)

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Excelente servicio, 100% recomendable

Recomendable 100% Excelente servicio, precios accesibles y muy buen trato. Es la segunda ocasión que compramos aquí y estamos muy felices por nuestra nueva compra.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Scammers!

Scammers! they sold me a f350 for 82k a year ago 20k dwn pmnt pmnts 1810 a month okay my purpose was to finish up quickly Just for curiosity took truck to car fax MAN!! I was told odometer was either messed with or they had adjusted something that might harm something on it.. devaluate viechle ☹️ IT WAS SOLD to me without an exhaust that's ILLEGAL of course it also devaluated viechle so I went to a REAL dealership to try to make a trade Y'all they could only offer me 25k What a slap on my face I owe 50 don't know what to do I don't want a devaluated viechle n my final purchase was for 106k😭 I called them to try to figure something out It's been over 3wks they haven't reached out They act so nice so we can ride d boat

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
5 people out of 5 found this review helpful.

Do not buy from here

We got at the dealership at noon found the truck we wanted 20 minutes later. We did all the paperwork and waited about 4 hours for them to come tell us they can't sell the truck because it's upside down at the bank. So they show us another one not one we cared to have but after driving 3 hours we wanted to leave with something. The truck they offered us nothing in it worked at 7pm they shut the gates and still left us sitting there waiting for paperwork. At 8pm we decided to leave with nothing. I don't recommend this dealership to anyone

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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We have left satisfied thank you very much Jennifer

We have left satisfied thank you very much Jennifer Téllez very good service and quick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Scammers!!! They don't even deserve a star!!

We bought a2017 f350 a year ago, 82k Dwn pmnt 20k no jk at all..so we asked if we can get financed for 3 yrs they said yes! Of course.. so 60 was financed... Y'all we don't recall all that adding coming up to 106k Mann there were stuf they needed to fix back gate didn't open, passenger door did not close properly never got fixed in one occasion I couldn't bring truck to get that fix, after that they did not try. Either way we decided to take truck to Carfax best late decision ever! We were told 3rd owner which is them (were 4th owner) either messed with odometer or something was adjusted causing meter to be messed with FIRST surprise!! In d report 3xs it was registered with unknown miles 🤦 3 repo's last one June 2022 under my name SECOND surprise.. we have never gotten it repo and in July 2022 it was reported as it had been in an auction we had it in our driveway We decided to get another opinion, took it to nation ford y'all they offered us 20-25k It was sold to us with OUT an exhaust ILLEGAL!!! To sell truck modified with an exhaust up grade to obviously prevent pollution.. I called them let them know everything and of course they said come bring it and we evaluate an we can do a trade...ummm nope scammers!!! They said they would call me back it's been over a week no one has called.. they said for me to call financial company.. what they Gannado.. it was back n forth call here call ariba and no one does xxx.. they just want $$$ A friend recommended to file a claim at viechle of transportation witch I did... If anyone knows of good Lega advice let me know.. it's crazy how this dealer takes advantage of people.. in many ways.. I spoke to several people leaving there reviews... Man it's crazy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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!! Do NOT BUY HERE! YOUVE BEEN WARNED ⚠️

A 1 star (poor) rating review of 3.4 stars should MEAN something out the gate! Actual customer reviews do not lie. The Arriba Motor dealership employees WILL lie, be rude and insult you and will take all your hard earned money with it! Do NOT BUY FROM HERE! Remember you have been WARNED! Yeah, of course they are ALL nice, polite and bubbly in the beginning when trying to sale you a piece of trash vehicle, a useless extended warranty and a smile with an occasional laugh here and there. Just pray to GOD you don't have to call that office to talk to ANY member of management for ANYTHING in the coming days, weeks, months! Do NOT BUY HERE! GET READY FOR THE BATTLEFIELD if choose otherwise if you want to! I AM A VICTIM, down payment in the multiple of thousands, within a month or 2, the vehicle and the warranty is TRASH. ALLLLLL consistent with other customers who have voiced SERIOUS COMPLAINTS about this place. NEVER in my life have I've been treated less than human. Scandal out of thousands of dollars and left to hang out to DRY! DO IT, IF YOU WANT TO!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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A 1 star poor review rating of 3.

A 1 star poor review rating of 3.4 should MEAN something out the gate! Actual customer reviews do not lie. The dealership employees will lie, be rude and insult you and will take all your hard earned money with it! Do NOT BUY FROM HERE! Remember you have been WARNED! Yeah they are all nice, polite and bubbly in the beginning, just pray you don't have to call that office to talk to ANY member of management for ANYTHING in the coming days, weeks, months! Do NOT BUY HERE! GET READY FOR THE BATTLEFIELD if choose otherwise if you want to!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

Really bad service they made me drive all the way from

Really bad service they made me drive all the way from Laredo 6hr drive telling me I was approved just needed to sign. Only wasted my time and money. Not recommended 👎

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

This dealer is the worst dealership in America.

This dealer is the worst dealership in America. They are liars.. they are thieves and scammers. We were warned numerous times to stay away from this dealer and we are now paying the price. These people are racist against others than their own. Nicest people when we came in found a vehicle and then made the deal/ handed cash over and the attitude changed as if we didn’t just purchase a vehicle from them. Very rude and sexual comments from one of the male staff. The list goes on as I hope no one else becomes a victim of these thieves.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

Great Guys!

Top notch outfit, these guys sold us a truck, it was as described and picked my guy up from the airport. Outstanding Service! Car drove back to NC without issue and is as described prior to purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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