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EchoPark Automotive Houston

(857 reviews)
Visit EchoPark Automotive Houston
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(866) 583-6956 (866) 583-6956

Reviews

(857 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Houston from DealerRater.

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Joseph was amazing and so was Ali the sales manager he

Joseph was amazing and so was Ali the sales manager he helped us secure the best deal in the city pls go ask go Joseph the best sales person in the city

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience! We’re delighted that we could provide you with exceptional service and help you find the perfect vehicle. We hope your new ride brings you joy mile after mile. Don’t hesitate to reach out if you need anything in the future. Happy driving!

Very informative, and transparent.

Very informative, and transparent. I plan on being a repeat customer. Thanks Christy see you soon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Warranty was honored as promised.

Warranty was honored as promised. He is what happened?..llI had the vehicle for only 2 days. Check engine light came on. I let my guy know. I was immediately called and scheduled to bring car in for Monday. Now vehicle is in repair for new transmission?..and they made sure I did have to walk. I am pleased with the customer service from the different departments and over all customer experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words! We're thrilled to hear that you had a 5-star experience with us. Congratulations on your new vehicle! We wish you many happy miles ahead, and we’re here for anything you need on your journey. Safe travels and enjoy the ride!

Carla V.

Carla V. Did an amazing job with assisting my needs. She was patient and also answered all of my concerns/ questions. Our tint was scratched prior to receiving our vehicle. She went above and beyond to correct the issue. She may be new to the company but worked like a veteran. Thank you so much!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I am very happy Echo Park went above and beyond what I

I am very happy Echo Park went above and beyond what I expected from a Used car dealer. I was ready to give up because I’m an impatient person. My sales person Christy McClyde calmed me down and got the deal done quickly and the payments much lower than I expected. I would highly recommend them again and again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mariana did a great job.

Mariana did a great job. She listened to what we were looking for and delivered. She has great customer service. Highly recommend her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience! We’re delighted that we could provide you with exceptional service and help you find the perfect vehicle. We hope your new ride brings you joy mile after mile. Don’t hesitate to reach out if you need anything in the future. Happy driving!

I really loved it here!

I really loved it here! Had a easy time and wide variety of cars to look at!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Alex and Umair were great.

Alex and Umair were great. They helped me get in my dream SUV, with the car payment I could afford. They rock! I have never been happier! Thank you again Alex and Umair, for making me so happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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This place is awesome, they time we spent there was

This place is awesome, they time we spent there was satisfying and the warming,Mariana Escobar was the sweetest and I would recommend family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mariana was excellent, professional, very knowledgeable,

Mariana was excellent, professional, very knowledgeable, worked hard for the customer. Austin & Isaac, managers, also really went to bat for us to get the deal we needed on our Ford F-150. Thank you to North Houston EP!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.