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Auto Giants Mitsubishi

(652 reviews)
Visit Auto Giants Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–4:00pm Closed
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (571) 489-4819 (571) 489-4819
Used (571) 489-4694 (571) 489-4694
Service (571) 489-4564 (571) 489-4564

Reviews

(652 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Giants Mitsubishi from DealerRater.

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GREAT EXPERIENCE!

Philip huynh is the person to speak to when you want to buy a car. He out did himself with his professionalism and knowledge. He was great in explaining things in detail. He made me feel really comfortable.He was very professional and didnt try to rip me off instead he tryed to explain how car buying goes and what are the steps. I recommend to come to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Fantastic! Thank you so much for sharing this incredible review.

Great Experience

I want to thank Stephen for working with me to get me in my new vehicle. I also want to think David in finance for helping me get a loan approved. I definitely would recommend my friends and family to Eastern Motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We cannot thank you enough for your lovely review. The pleasure is ours. We look forward to seeing you again soon!

My 200 Experience

Great experience worked with me the entirety way kept me informed of what was going on I am highly satisfied with my experience . I appreciate all your hard work Sorrell

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience with the help of Sorrell.

Close but no cigar

I came to Easterns Automotive Group with high expectations but was brought back do to earth because of my credit score. Sorrell was a great help when it came to the process and he tried every way possible to get me into a car instead of say your not approve bye. I will be back when I get a co-signer. Thanks Sorrell and I appreciate your time, effort and patience in regards to my situation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

We thank you for taking the time to stop by! Please come back when you are ready and you have a co-signer. We'll be glad to assist you.

Buying a car

Easterns automotive is a great place. They worked with us to get us in a car. Steven was very helpful and friendly. I would recommend it to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much! We are so happy that you enjoyed your visit. Enjoy your new ride!

New Car

My sales person was very nice and attentive. Worked with me on all aspects of my purchase. I would recommend him to anyone. Thanks for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Please do recommend us. We would greatly appreciate that. Thanks again.

Norman the great.

Norman out did himself with his professionalism and knowledge. Came in thinking that this would be a all day ordeal but when Norman created me and took me through the steps it was easy. He got me into a affordabil car with the least money down as possible. Thank you Norman for the great car, will be sending friends and family your way anytime. Again thanks and good luck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We love hearing that our customers enjoyed coming to Easterns! Congratulations on your vehicle. Please come again!

Great Salesman Norman Coakley

I had a great experience at Eastern's Motors Norman was very helpful and helping me pick out the vehicle I do not have to spend much time being I have my little one with me and was in and out. The car was wonderful it worked great and I really had a great experience I would definitely recommend him and the dealership again and again thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Please do! It's always an honor to have amazing customers like yourself recommend us to family and friends. Please let us know if there is anything that you need moving forward. We are always here to help any way that we can.

Easy low stress sale

We were very happy overall with the sale of a car. David Carter was very knowledgeable about the car we were looking to buy. We felt very comfortable & appreciated all the time Easterns spent to make sure we loved our car. We will gladly reccomemd Easterns to family & friends. Thank you! Allie & Nathan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great! Thank you both for choosing Easterns. David will be so glad to hear your positive feedback. Welcome to the Easterns family!

Good work by Stephen Smith

Stephen Smith, salesman at Manassas Eastern's , was very good. He was very honest and forthright. Good customer service. Felt comfortable shopping there and would go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We would be glad to have you back! Your positive feedback means the world to us.