Reviews
Honest
I had a bad experience with another dealership and they were very caring and honest with me. Made a big impression because the last dealer lied
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for believing in Easterns and giving us a chance. Please recommend your loved ones to us. Our goal is to help anyone in need of a vehicle.
Car buying experience
I contacted a sales rep prior to coming in and set up an appointment. I initially thought I would have to go to their location about 1hr away from me but was pleasantly surprised that I could buy the car I wanted from the location closet to me. I received awesome service from Sorrell. The entire process was fairly easy. I would recommend this dealership.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Convenience is key! It's our goal to provide the easiest car buying experience for amazing customers like yourself. We are so glad that you are pleased with the service you recieved from Sorrell.
Great experience!!
I went with a little over a hour til closing. Still I was not rushed or felt that I would get anything less but their full attention. Thank you to David Carter and Tammie Barber who not only stayed past closing, but took their time to explain everything to me. Needless to say I will be buying my next vehicle from here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That's how we do it! Kudos to David and Tammie for assisting you with your purchase. We're so glad that you are happy with the outcome. Thanks for choosing Easterns!
Excellent Car Buying Experience
My husband Rocky and I worked with David Carter and had an excellent car buying experience. We were very comfortable working with him and he was so kind ,patient and helpful to us. We really love our beautiful ,stylish and snazzy looking blue Nissan Sentra!! Laurel L. Kinsey
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We would like to take this time to thank both you and your husband for shopping with us. We are glad that you found a vehicle that works for you both. Congratulations! Please come again.
Recent Positive Purchase
Phillip was extremely helpful and patient with us as we worked out our payment separate from the financing offered by Easterns. Easterns makes the transaction as smooth as possible and also allowed us to take the car for an independent pre-purchase inspection (which came out clean) prior to purchasing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are here to serve you! Never forget that. Its great to know that you are pleased with us. Please recommend us to your family and friends.
Great
David did a great job helping us out and trying to find a solution for our situation. Unfortunately due to personal situation we were unable to walk out the door with a car but will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sorry to hear that! Please come back when you're ready! ;)
Thanks
Dave Carter (D.C.) Was great and very honest, however I didn't like the fact that BDC department baited me into coming in, when I called ahead for reason. And I was turned down for all the reason I asked about before. The only reason I gave a 5 was for Dave and Danny.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're sorry that things didn't work out during your visit. While we understand your frustration, we encourage you to continue to work on your finances and come back in when you are ready. We will always be here to help. 3
We're sorry that things didn't work out during your visit. While we understand your frustration, we encourage you to continue to work on your finances and come back in when you are ready. We will always be here to help.
Great
We came in knowing exactly what we wanted and Steve made it happen. The staff were all friendly and got us in our dream vehicle in a timely manner
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad that you had a great visit with our guy Steve! Congratulations on getting your dream vehicle.
Tahoe purchase
Steve was very informative and helpful during our search for a new vehicle. They were able to process the paperwork and have us out the door in no time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Smooth transaction! That's what we love to hear! We are glad that we were able to get you out in a timely manner.
Easterns Sold a Great Car
David Carter and the finance manager, Danny Nguyen, were able to get my son into an affordable car quickly. Both were there all the way to the end, through the credit and insurance hurdles. They were so helpful during the entire process and we appreciate the honesty throughout. Not your typical car salesman!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is so exciting to hear! We're glad that we were able to get your son into a vehicle rather quickly. Your kind words and positive remarks are greatly appreciated. Thanks for choosing Easterns!