Reviews
Wonderful Experience
My fiancé and I was recommended to the dealership to talk to Cory by my future father and law. I am so great that we decided to walk-in. Cory Cooper who was eager to help us even though we can in an hour or so before closing. He was very friendly, and provided us with all the information a first time buyer could ever ask for. And to make the experience even better I was able to get my dream car. I am going to recommend my family and friends to Eastern. Thanks Cory and Eastern!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
TaeJohnson89– Cory is an excellent salesman and we will let him know he’s doing a great job! We’re so glad he could help you both out! Enjoy the vehicle!
Good experience
the staff was friendly and helpful. Derrick Lewis was very helpful through out the whole process. I would recommend friends and family to Easterns Automotive Group
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
rmontague – We appreciate the review and will tell Derrick to keep up the great work! Enjoy the vehicle!
Chas Anderson is Awesome!
Chas Anderson made my purchase experience one of the best car buying experiences I have ever had. I explained my situation to him, he listed and understood by issues and went about resolving any and all issues I had. Chas is Awesome!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
KelleySmith – We will let Charles know he’s doing a great job! Enjoy the vehicle!
Excellent Service
4-21-14 we purchased a mini. Mr. Cory Cooper assisted us. What an AWESOME salesman. He was pleasant and awesome to work with. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
mlejames – We hope you enjoy the Mini! Thank you for the excellent ratings!
Easterns Automotive Group of Manassas
I purchased my Dodge Journey on 4-21-14 at Easterns Automotive Group of Manassas. It was a great experience. The salesman, Samuel Frempong came outside and greeted me immediately as I parked my vehicle. I advised him that I was waiting for my sister to help me decide on a vehicle to purchase. Mr. Frempong did not pressure me to start the buying experience immediately, he politely stated he would be ready and available once my sister arrived. Mr. Frempong was very patient with all of our questions and I believe I received a fair and honest deal for the type of car I specifically stated I wanted to purchase. There was no haggeling and no sales pitch to try to get me to buy a different vehicle or a vehicle that was out of my comfort zone as far as the purchase price. I was very pleased that the transaction was very straight-forward without nonsense. I was shown the exact vehicles that I had stated were my perferences for my purchase that day and what I was trying to accomplish. I highly recommend Easterns Automotive Group for anyone looking to purchase a vehicle and be speedily on their way because as we all know, time is money!!! THANK YOU EASTERNS FOR SUCH AN AWESOME CAR BUYING EXPERIENCE! Sincerely, Melinda Grayson
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
lynzie – We’re happy our team could assist you in the buying process and provide the exact vehicle you were looking for! We appreciate the feedback and hope you recommend us to others!
Hustlers
The manager, Ben, is rude, disrespectful, and very dishonest. He makes the entire dealership look bad. Ben won't hesitate to use scare tactics on people if he thinks they will work. He also won't hesitate to lie (for instance, he said he could call the bank and tell them to force a car loan through, which is not even close to legal.) These people will say one thing, then draw up papers that reflect something entirely different. Save yourself the energy, time, and bad experience- skip Eastern's and pick a dealership that won't try and intimidate you into a vehicle.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
excellent
my experience with this delearshpi was extraordinary.my sales consultant,was very professional as well as freindly.He listened to my concerns and needs and responded to them appropriately.I would recommend him to all of my freinds and family.The general manager was very supportive of me as well as his sales Team..
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
alexnavas – We’re glad our team was able to help you with the buying process! We hope you enjoy the vehicle!
awesome dealer
Went to 3 different dealers no one was able to help last choice was Eastern motors and left with a car Thanks everyone for your help
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
elborideny – Enjoy the vehicle and please recommend us to your family and friends!
You Guys are the best
My husband and I came into look at cars and Oscar, Eli and Ben helped us and made the whole experince pleasant and comfortable, we left with a very nice 4 wheel drive, they helped us realize that when u get the right dealer and crew working together anything is possible. Thanks guys
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dabbah – Thank you for noticing our team’s dedication! We take every customer serious and work hard to get everyone the best deals! We hope you recommend us to your family and friends!
Great used dealer!
Norman worked well with us. It was the quickest we have EVER purchased a car! He made the process simple and painless. I highly recommend this dealer. The cars are newer models with low milage.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Melodievw – Thank you for the review! We appreciate your business and hope to help you again with your next purchase!