Reviews
Friendly, fast, efficient
The entire group at Stan McNabb is very friendly, knowledgeable and a real pleasure to work with. So glad we chose Stan McNabb! Thank you to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast and friendly service
Joel and Patrick really impressed me compared to my past experiences when the dealership was owned by the Lucas family my car started having issues right before the service department closed one day and I left the car there for repairs and had no ride home and Joel was kind enough to offer me a ride which I quickly accepted since it 90 degrees out and was 6+miles away my car was repaired the next day...anyways very impressed with the care and quickness of the new staff at the old chevy store :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mediocre
The technician left greasy hand prints and grease on the door handle and the front of the hood on a white truck. My opinion, just a number pushed through as quick as possible
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
I am so sorry about that. You are not just another number. Please give me a call, so that we can get it cleaned up for you. Sincerely, Trey McNabb 931-388-3824
Purchase of new car
They went above and beyond to provide us with great customer service. Thank you for making our car buying experience a great one! Special thanks to Matt, Terri, and Chris for all they did to help us and get us the car we wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cadillac converter
I met with the owner and his wife . Both were very nice nice people and did all they could for me during my wait. Long wait but very nice people under the circumstances!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer friendly
Problem was taken care of in a timely manner. What impressed me was the service advisor listening to what I had to say. Problem was located, fixed and returned to me in excellent condition. I do not know who actually worked on my vehicle but I appreciate their excellence.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly and fast service
I am new to the area so had to find a dealership to service my new Cadillac. I arranged my first oil change and tire rotation at Stan McNabb’s. They were very accommodating in getting me in as soon as possible. Their staff is over the top friendly. I was in and out in no time! Highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful experience at Stan McNabb
Amazing staff and service. I want to thank Bud Todd and Chris Johnson for all the help and patience. I would definitely recommend coming here to purchase a car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great car buying experience
This was the easiest car buying experience. Everyone was super friendly and very helpful. I would definitely recommend this location for your car buying experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best service and best price
I had been looking for a specific truck for a while and came across what I wanted online. Not only was the price in a range I was looking for, but they honored a hefty discount on top of that. Service was wonderful. Bud answered all my questions with precision and I felt comfortable with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car