Reviews
Bought my Lexus RX at Carmel Auto Gallery last month and
Bought my Lexus RX at Carmel Auto Gallery last month and honestly I was nervous at first - I’ve had bad experiences with dealers before. But Nickolay and Nick made everything smooth and straight up. They showed me the history, no hidden stuff, gave me a fair value for my trade-in, and even handled financing way quicker than I expected. What really surprised me - I bought the car basically sight unseen, just over the phone and pics, and when I came to pick it up it was exactly as promised, clean and frontline ready. That kind of honesty is rare these days. Feels good to support a local dealership here in Carmel that actually cares about people, not just numbers. Respect to the whole team. ⭐️⭐️⭐️⭐️⭐️
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My name is Irina, mom of a big family.
My name is Irina, mom of a big family. I just wanna say thank you to Carmel Auto Gallery for helping me find the perfect van for all of us. We got 5 kids, so space is always a problem, but this van really changed our life. I found it on cars.com, the pictures and description were real, not fake like some other places. When we came to the dealership the van was clean, ready to go, and exactly how they said. Alex helped me a lot with the papers and financing - he explained everything simple so I didn’t get lost in all that stuff. Honestly first I was nervous about buying, but they made it easy and I felt I could trust them. Now every trip with my kids feels so much better, we finally all fit with room to breathe. If you got a big family like mine, I really recommend checking here. They treat you like people, not just a sale.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought my 2018 Toyota Camry here and couldn’t be happier!
Bought my 2018 Toyota Camry here and couldn’t be happier! The car was in perfect condition, everything went smoothly and super fast. The team was professional, friendly, and even took care of a few repairs under warranty without any hassle. Great experience all around!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a 2019 Chevy Suburban from Carmel Auto
I purchased a 2019 Chevy Suburban from Carmel Auto Gallery, sold to me by Mike Tshimanga, who assured me the vehicle was in “great condition” with only 43,720 miles. I had it shipped from Indiana to New York, and after just 300 miles of driving, the engine completely failed—leaving me with a vehicle that was undrivable. After getting it inspected, I was told the entire engine had to be replaced. I had no choice but to cover the repair myself, which cost me over $8,000. This type of catastrophic failure should never happen on a vehicle with such low mileage—especially one that was supposedly in excellent condition. I sent the dealership a formal letter detailing the issue and asking for reimbursement or a reasonable resolution. Despite giving them ample time to respond, they completely ignored my request—no response, no follow-up, nothing. Carmel Auto Gallery sold me a vehicle that was clearly not in the condition they advertised and then refused to take any responsibility when a major issue arose immediately after the sale. I strongly caution anyone considering buying from this dealership. They do not stand behind their word or their vehicles, and once the deal is done, you’re on your own—no matter how serious the problem. Avoid this place.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Mustafa was easy to work with and we were able to make a
Mustafa was easy to work with and we were able to make a deal that worked for the both of us. A lot faster transaction than going to a dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Got a great price for my trade-in!
Got a great price for my trade-in! And even after the sale, they had my back. Highly recommend—seal of approval!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
An excellent team from the moment you walk in to the
An excellent team from the moment you walk in to the final handshake with the sales manager. We had a complicated trade-in situation, but their sales manager worked some real magic and made the deal happen in a way we never even imagined possible. I would absolutely trust these guys to sell cars—they truly know what they’re doing. Plus, I came in through a referral and even got a $100 discount! Recommend An excellent team from the moment you walk in to the final handshake with the sales manager. We had a complicated trade-in situation, but their sales manager worked some real magic and made the deal happen in a way we never even imagined possible. I would absolutely trust these guys to sell cars—they truly know what they’re doing. Plus, I came in through a referral and even got a $100 discount! Recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had an amazing experience at Carmel Auto Gallery!
I had an amazing experience at Carmel Auto Gallery! Michael G was truly awesome—there was absolutely no pressure, and he took the time to understand our needs and budget. He helped us find the perfect truck, a 2017 F-150, and made the entire process smooth and stress-free. A huge thank you to Nikita as well for working hard to get us a financing rate that was even better than what our bank offered. The entire team was friendly, professional, and genuinely cared about making sure we got the best deal possible. If you're looking for a great car-buying experience, I highly recommend Carmel Auto Gallery!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mustafa was a great sales man showed me a car and took
Mustafa was a great sales man showed me a car and took his time with me
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
nice people!
nice people! nice cars ! small dealership but great service! Will be back for more cars !!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase