Skip to main content

Carmel Auto Gallery

(67 reviews)
Visit Carmel Auto Gallery
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(317) 892-8159 (317) 892-8159

Reviews

(67 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carmel Auto Gallery from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Service and I felt appreciated.

I highly recommend CAG if you are looking for a pleasant buying experience, Tim Clark, did an excellent job showing us the vehicle I was interested in buying. He also pointed out a minor body incident and we also found another one. GAG did an excellent job in repairing these and had the vehicle ready when promised. Financing was done on site and was easily explained. No pressure at any point in the process and it was the best auto buying experience of my life. I highly recommend Tim and CAG! Well worth the drive from Plainfield.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Transparent with integrity

This is my 2nd review since we bought a 2011 Chevy Cruze. Mustafa, our salesman found out about us having to replace the battery on this new purchase 2 days after we purchased it. Mustafa reached out and stated Carmel Auto Gallery would cover the cost. On top of that a check engine light had also come on and Mustafa said bring the car in and well check it out and make things right. I’m very encouraged by their integrity. We just dropped off the car and left it for them to check for the check engine light issue. We were also given a check to cover the cost of the battery and air filter we purchased. I will follow up with another review once we get the car back. I look forward to giving all 5 stars to this dealership and Mustafa.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Bought a Volvo--drove away happy

I found a very cute Volvo at Carmel Auto Gallery and James was my salesman. Very professional and informative. Carmel Auto Gallery did some minor repairs on it and made me an incredibly happy customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Very happy.

Tim Clark was fantastic. He was friendly and helpful. Just seemed like a good guy and not just a salesman. I would highly recommend him and Carmel Auto Gallery!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

New customer

I worked with James and bought the car site unseen based on talking with him on the phone due to the distance. Would not hesitate to buy another. Took ownership of a 2011 BMW and it was everything they said. Thank you to James and the crew at Carmel Auto Gallery

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great people!

Angelina was great to work with! She answered all my questions and it was a great experience overall! We now have a great family vehicle at a great price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2011 Audi A4

James was friendly, helpful and worked hard to make us happy with the car. Which we are. The frustrating part was the unwillingness to negotiate the price at all. Even paying cash, they would not budge on price. We did our homework and car was a fair deal. I asked at one point to cut price by $199 to maintain a shred of dignity. Nevertheless, we lost the $199 and our dignity. We do love the car though.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
3 people out of 3 found this review helpful. Did you?
Yes No

Best ever!

Just bought a new (to me) suv! Exactly what I was looking for! Super friendly staff and overall great experience! Definitely recommend! Fast, Easy, and painless!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience

Joe responded quickly to an online inquiry. I was not looking for a new car or an every day car but a vehicle to fit a particular niche in my life. Joe was responsive and respectful and allowed the space to arrive at my own conclusion then offered me solutions to help me finalize the deal on my terms. Overall it was a great experience which could only be enhanced by the planned transition into their new space. Good job team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Perfect place!

We decided to change my old car to a newer model. Searched on several sites, but opted for this place. Favorably exchanged the 2014 Ford for KIA Sorento V6 3.5. We were satisfied, the staff is excellent, kind guys !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No