Reviews
Fun people to work with
Always fast, friendly service Always clean facility and never damage my car when I bring it in, unlike all the other dealers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick and professional
The needed service was available, I was able to remain in my vehicle during the headlight change, and the employees were polite and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Clean facilities
Great team at Fox Chrysler Dodge Jeep. Work was completed on time. thank you very much! i enjoy bringing my vehicle in for service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change and tire rotation
It was simple and efficient. The waiting area was very clean and well thought out. The coffee was excellent. Upon completion my questions were proactively answered and I was on my way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and fantastic facilities!
Stopped in for a routine oil change and tire rotation and the staff was quick and thorough. Relaxed a bit in the super nice waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service team
Fox Jeep has a top-notch and very professional service team. The work was completed, and my Grand Cherokee was delivered to me clean and on time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly great service and it's nice and clean.
The older gentleman is always so helpful and friendly. Its very clean. You had nice refreshments. Every one was helpful and very friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Grand Rapids Jeep Facility
Quick service and nice waiting room. A little disappointed by the additional costs involved that was not explained before service was completed. Customer service was able to explain the charges but that was after the service was performed.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Very communicative regarding vehicle needs and quick service. I told my girlfriend about Fox and she is going to start taking her vehicle there as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
The Service, product, quality, and communication was excellent from the beginning to the end for the warranty repair and the damage repair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase