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Car Castle

(69 reviews)
Visit Car Castle
Sales hours: 10:00am to 6:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:30am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 10:30am–6:00pm
Sunday 10:00am–6:00pm
(516) 888-4623 (516) 888-4623

Reviews

(69 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Scammers

Advertised bmw 2016 that is got the same vin with another bmw 1200 miles away with different color by the vin decoder Cars advertised here they not in their lot Beware!!! Scam alert

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Scam Alert!

The price online was no where near the actual price! They wanted to charge an additional $926.00 for Prep fees and $3600. for certification! That's nearly and $5,000.00 difference! Don't bother unless you're a fool.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Terrible experience. Read review before you come

Terrible experience of being lied to on the phone multiple times by sales reps and told that the car was there when it was sold almost 2 days ago. They lure buyers into their dealership to show different vehicles with accidents even though they advertise perfect history vehicles. I wasted an hour in traffic one way for no reason. Don't be a victim!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great overall staff!

Staff was extremely friendly, helped me purchase my son his first car. They make sure to satisfy their customers and gave me a really sweet deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Dealership

Great service Quick and easy to work with. They do things right the first time so you can rest assured your vehicle is safe. Would strongly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealership

Buying a car can be a very annoying process, Car Castle makes it way easier and an almost enjoyable process. I’d definitely recommend to anyone looking for a nice affordable car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealership

Friendly and efficient service. Quickly got all the documents I needed sorted, prepped the car with registration and plates, and spent time showing me around my new vehicle! (Learned small things you would never think of which was very helpful). Would definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealership

Great staff felt comfortable. The staff listened to our needs and came back with a REASONABLE offer unlike some other dealerships. We discussed our needs and came to an acceptable offer. Stop by n check out car castle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealership

I had the most wonderful experience at Ace Motor. They were professional, quick and truly took care of me. Cannot recomment this place more! !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealership

Came looking for a right car and they had just what was right, very friendly people and they make u feel like that dealership is the go to one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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