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Car Castle

(89 reviews)
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Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:30am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 10:30am–6:00pm
Sunday 10:00am–6:00pm
(516) 888-4623 (516) 888-4623

Inventory

See all 84 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2023.

Reviews

(89 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Car Castle from DealerRater.

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Please stay far away from car castle they stole 10295 for a car I tried to buy only for them to take my money for a car that belongs to someone else. These people are crooks had me put insurance on the car knowing the car did not belong to me. I had to get a lawyer involved. When I called to explain to Mr Red the car has no registration he hung up left me with no other choice but to bring this dealer ship to court 😔😔😔😔

Please stay far away from car castle they stole 10295 for a car I tried to buy only for them to take my money for a car that belongs to someone else. These people are crooks had me put insurance on the car knowing the car did not belong to me. I had to get a lawyer involved. When I called to explain to Mr Red the car has no registration he hung up left me with no other choice but to bring this dealer ship to court 😔😔😔😔

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Please do not do business with this dealership nothing but crooks they will steal your money they took my 13 thousand dollars deposit told me the car was mine had me thinking my friend co signed for me knowing he didn’t. Put the entire car in my friend name. So he’s the owner of the car now. Also they was in such a rush for the down payment they put the registration temp on the car we go to DMV only to be told they have to redo the paperwork on the car in order to receive the proper documentation for registration. Called car castle they start hanging up on me. Contacted a lawyer in process of suing this dealership please stay far away from car castle if you don’t want to not only get your money stole and taken avenge of😔😔😔😔😔 As of now the car off the road place in storage until after courtšŸ‘ŒšŸ½

Please do not do business with this dealership nothing but crooks they will steal your money they took my 13 thousand dollars deposit told me the car was mine had me thinking my friend co signed for me knowing he didn’t. Put the entire car in my friend name. So he’s the owner of the car now. Also they was in such a rush for the down payment they put the registration temp on the car we go to DMV only to be told they have to redo the paperwork on the car in order to receive the proper documentation for registration. Called car castle they start hanging up on me. Contacted a lawyer in process of suing this dealership please stay far away from car castle if you don’t want to not only get your money stole and taken avenge of😔😔😔😔😔 As of now the car off the road place in storage until after courtšŸ‘ŒšŸ½

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Pure scam, don't even think of going there. The price is not real. They're looking for idiots.

Pure scam, don't even think of going there. The price is not real. They're looking for idiots.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Be careful, these people are scammers...! Personally, I had a very bad experience with this car dealer.

Be careful, these people are scammers...! Personally, I had a very bad experience with this car dealer.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The price show is not the price when you go there by the time they start work out numbers it leave from 11999 to 22,000 add it’s so annoying yall need to stop doing that people wasting their time to come there and then nth smh

The price show is not the price when you go there by the time they start work out numbers it leave from 11999 to 22,000 add it’s so annoying yall need to stop doing that people wasting their time to come there and then nth smh

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I just purchased a Mercedes-Benz e 43 AMG from car cast My sales person was Shak, Great service upfront very helpful. In life, everybody has their own opinion. Go see the place for yourself. You'll definitely find your dream car there I found mine!

I just purchased a Mercedes-Benz e 43 AMG from car cast My sales person was Shak, Great service upfront very helpful. In life, everybody has their own opinion. Go see the place for yourself. You'll definitely find your dream car there I found mine!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very disappointing experience. I found the dealership’s communication to be misleading and the overall process lacked transparency. What was represented to me did not align with what ultimately occurred. Based on my experience, I would not recommend doing business here.

Very disappointing experience. I found the dealership’s communication to be misleading and the overall process lacked transparency. What was represented to me did not align with what ultimately occurred. Based on my experience, I would not recommend doing business here.

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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They are big time scammers! Their prices are not real. Don't buy from them.

They are big time scammers! Their prices are not real. Don't buy from them.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Worse experience ever, they have the courage to say their prices online it already deducting 20% of downpayment so all prices in store are 20%, waste of time and money going there, and they try really hard to convince you that this is the normal practice on all dealerships, IT IS NOT! Please save your gas and time and stay away from them.

Worse experience ever, they have the courage to say their prices online it already deducting 20% of downpayment so all prices in store are 20%, waste of time and money going there, and they try really hard to convince you that this is the normal practice on all dealerships, IT IS NOT! Please save your gas and time and stay away from them.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I had a fantastic experience with this dealership from start to finish. The staff was professional and friendly and never made me feel pressured which made the whole process easy and stress free.

I had a fantastic experience with this dealership from start to finish. The staff was professional and friendly and never made me feel pressured which made the whole process easy and stress free.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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