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Team Gillman Mazda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (186 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (186 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Always great service

Recommend for buying and servicing my Mazdas. Convenient hours and pleasant personnel. Just wish it was a little closer to my home. But like know they stay on top of my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Better that I could have hoped for

The whole process was very straight forward. They worked with me at every turn. I never felt like I was being dealt a liner if xx. Best of all everyone was super informative and helpful. Made the experience of buying a new car something I'll remember!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience was great.

James Jackson was very pleasant the moment I stepped on the lot. He was very detailed and informative on my needs in purchasing a car. He took his time and was not pushing at all. That was a plus for me. Over all I was satisfied with my out come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

State inspection

Greeted warmly; inspection done immediately even though I was 30 minutes early for appointment. Price was as I expected and waiting room clean and properly stocked w/coffee, cream and sugar.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lovely experience

I am a first time car buyer and I was really dreading the experience. I’ve been with others who have bought a car and it was always so long and exhausting. Anyway, the salesmen are all so friendly and welcoming. From start to finish, the whole process was smooth and gentle. I am definitely going back for when I purchase my next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service!

Kelly was awesome! I've never received such friendly service at a dealership. Very professional and welcoming. Would definitely recommend to friends and family. Richard was also awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brakes and battery service

Quality work and responsive service on battery replacement and front brakes. The car was checked and records of the checklist provided for future records. The front brake pads were replaced and rotors machined. I am confident that the car is in excellent condition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service from the service Rep. Quick repair. Thank you

Munday Mazda took great care of me. The service rep was very nice and courteous. My repairs were quick. My car was even washed and vacuumed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Exceptional Customer Service

Customer service was excellent. Scheduled via an appointment which was honored promptly & efficiently. Service Advisor Keli is a Customer Service Superstar. She is professional, personable and kept me informed as to the status of my vehicle. GREAT JOB!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Warranty/Customer Service

I'm new to Mazda, as an owner. So, I'm not familiar with reliability and build quality. Upon recommendation from a friend, I decided to give Mazda a shot. Recently, while driving on the highway, with no obstacles, debris, etc., (nor collision with any other vehicle or obstacles), I heard the sound of something instantly separating from my car! Upon further inspection, I found that my rear passenger wheel well trim had come off! When I took it to Munday Mazda, they initially could not authorize warranty replacement. However, Rich helped me. He personally provided shuttle service to my job. After consulting with "upper management ", they graciously provided warranty replacement for the part. When I brought the vehicle in to be serviced, they had the work completed in an hour or less! Overall, I'm satisfied with my experience. Especially, being a new customer to Mazda. Thank you Rich, and Munday Mazda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.