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South Strand Chrysler Dodge Jeep Ram

(82 reviews)

Reviews

(82 reviews)

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Bought jeep here new 2017.

Bought jeep here new 2017. Always use their service. Most recent they were still efficient, friendly and customer oriented. I recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great staff, great service, and truly cares about their

Great staff, great service, and truly cares about their customers! High recommend South Strand Chrysler Dodge Jeep Ram in Pawleys Island!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your kinds words, Angela. We truly appreciate you supporting South Strand Chrysler Dodge Jeep RAM, as well as for your business. We are always here for you and your family!

Travis was great, he had great advice and went over and

Travis was great, he had great advice and went over and beyond to help my family and I! We love our new car and cannot ask for a better salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We LOVE making our customers happy! We enjoyed working with you and your beautiful family, Justin, and hope you enjoy your new Jeep Grand Cherokee L! It was a pleasure working with you and yes, we are lucky to have Travis with us! Thank you for your business!

False advertising and scamming.

I found a car on there website that was in my price range, so I went to look at it. I was prepared to buy it since it was advertised with no issues and that it was a running car. When I got there (drove from Conway to pawleys island for this) I was told it needed several thousand dollars worth of work done to it and it wasn’t even running. I am beyond upset. If you were honest on your website it would have saved me a ton of time and gas.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Ashley, First let us apologize for your inconvenience. We would like to speak with you personally to address your concerns and gather more details such as when did you come in, who did you speak with, what vehicle were you interested in, etc. Please give us a call at 843-979-5472 when you have a moment so we can get a better understanding of your situation. We do have a few vehicles that are considered "Mechanic's Specials", as there are many requests for certain vehicle that some customers like fix up, work on a project, etc. I am not sure it this was one of them or what the case was, but very interested in speaking with you. We look forward to hearing from you, Ashley!

I received the best experience of buying a vehicle from

I received the best experience of buying a vehicle from South Strand Automotive I ever received in many years of my life. The professional experience and the Salesman Ron Spaulding was phenomenal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're happy to see that you had a 5-Star experience here at South Strand Chrysler Dodge Jeep RAM in Pawleys Island! Thank you for sharing and welcome to our growing family!!!

Consumer response

MERRY CHRISTMAS TO ALL AND A HAPPY HEALTHY NEW YEAR

Dealer response

MERRY CHRISTMAS TO YOU AND YOURS AND WE WISH YOU A HAPPY NEW YEAR!!!

Travis Elliott was excellent to work with.

Travis Elliott was excellent to work with. He was informative, personable, and we could tell he truly cared about us and getting us the best deal. April Whittaker in financing was also fantastic- knowledgeable and caring. I am very happy with our purchase and the service we received!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thanks so much, Hannah, for giving us your take on how we are doing. We're glad that you had a great experience at South Strand Chrysler Dodge Jeep RAM, as well as with Travis and April! We truly do appreciate your business and welcome you to our growing family! Enjoy your new ride, Hannah!

Five Stars for South Strand Chrysler Dodge Jeep Ram.

Five Stars for South Strand Chrysler Dodge Jeep Ram. If you are in the market for a vehicle, please do yourself a favor and check these guys out. April, the Sales Mgr. and Fred, my Salesman, should be teaching courses on making car buying a pleasurable experience. Instead, they ensured I received top value on my trade and beat the competitors' pricing on my new vehicle. Steve, the Finance guru, shopped all the lenders for the best rate. He said he would continue looking for a better rate after I took delivery. He did just that. The day after delivery, Steve called and asked me to come back because he had found a better deal. I doubt if there is another dealership in America with a better sales team than South Strand Chrysler Dodge Ram Jeep. Thanks again to Fred for making the entire process stress free without pressure, April for her spot-on input on paint choice, and Steve for his integrity and knowledge of finance and warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

GREAT TO HEAR, GREG! Thank you so much for your support and for your business! Your feedback was AWESOME to receive and please know, we are ALWAYS here for you! We are happy to have you in our South Strand Chrysler Dodge Jeep RAM family!!!

Kendrick Ellis amazing sales person!

Kendrick Ellis amazing sales person! Thank you for helping us getting what we looked for! Totally will come back to him in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about South Strand Chrysler Dodge Jeep RAM, as well as our AWESOME team member, Kendrick Ellis! We hope you enjoy your new ride, Brenda!

Fred and Jason the sales guys were awesome.

Fred and Jason the sales guys were awesome. I knew what I wanted and they got me in and out of there. April, the Sales Manager, is great to deal with. This is now my 5th purchase from this dealership. I always shop around but nobody else ever seems to go above and beyond like these guys. They keep me coming back. Thanks for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much, Jason, for this 5-star review. We really appreciate you being a customer and helping to share the word about South Strand Chrysler Dodge Jeep RAM. We’re here for you anytime and glad to have you in our family!

Dream car purchase.

Retirement present to me after 35 years in Law Enforcement. I purchased a 2022 Dodge Challenger Shaker 392 Scatpack from South Strand Dodge/Jeep/Chrysler. All of the Myrtle Beach area dealerships marked up the price substantially. Not only did April communicate availability, but assisted in coordinating the final purchase. South Strand prides itself on customer service and it showed, from initial inquiry about a specific car to delivery. Will shop there when its time to pass my truck onto my son. Customer for life. Happy camper.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wonderful to hear, Mr. Al! Thank you so very much for sharing your purchase experience with the community and yes, we do love April! She is definitely an asset to South Strand Chrysler Dodge Jeep RAM and does care for her customers! We truly appreciate your support, your business and HAPPY to have you be a part of our South Strand family! WE ARE ALWAYS HERE FOR YOU!!! Enjoy your new Dodge Challenger Shaker 392 Scatpack, as it is a beauty!