Something for nothing
Wanted me to trade my truck for 10000 less than market value so I could buy their truck at above market value. My truck blue books at 58000-64000. They wanted me to trade it for 50000 and then tried to convince me it was a good deal. Nothing but insulting. Do not waste your time going there to do business. Very underhanded to say the least.
Garrett and Kelsey did a great job and made it one of the best new car buying experiences I have had. Highly recommend Granbury Nissan
Beware! Sneaky and deceitful!
Be very very wary buying a pre owned vehicle here. They outright lie and said the Jeep I purchased was in a minor fender bender of $1000 repair claims. Come to find out when I'm trying to sell it, that it was involved in a major roll over accident. I pulled the police report for the accident when a prospective buyer showed me the carfax. Probably why they showed me the autocheck instead which does not contain that info. Very deceitful practices. Avoid them at all costs, get your vehicles at an honest dealership. When I called to confront them, they said it wasn't that big of a deal for a jeep to be flipped. And it's still considered minor damage. OK, tell that to the people that won't buy it because of the roll over accident. This place falls into all the stereotypes of dealerships out there. Be warned!
Andy was great to work with during the purchase of our Titan truck. He went above and beyond to get us what we wanted. And the team at Granbury Nissan was great to work with also.
Worst place for service. No one knows what they are doing, expect long wait times. All you hear is excuses and you will be talked to like your stupid. Over priced on everything. Worst stealer-ship around.
A Great Car Shopping Experience
My husband had spoken to Colby Muck about a Nissan Rouge and we went to look at their cars. Colby not only gave us excellent customer service but he listened to what we were looking for and found just the car we were looking for. He is very knowledgeable about cars and he explained everything about the car we bought. You can look high and low but you will never find a better car salesman than Colby. I will recommend Colby to everyone looking for a new car.
Working with Andy was such a pleasure. We came in looking for a specific vehicle and left with just that. He was very relatable and the office staff was all very friendly. Will definitely recommend this lot to others who are looking.
Purchased Used Truck
Great experience working with Grandbury Nissan. Smooth transaction experience. Responsive fair negotiation. No hassles and excess charges/fees on final invoice. Would recommend others to this dealership.
Wife went in for vehicle state inspection and was told the person checking her in that the vehicle would not pass inspection because of windshield being crack. Passed last 2 years we took it in there. Windshields are not even part of inspection. They were just trying to take advantage of her to try to sell her a windshield. TDLR and TDPS will be hearing about this.
Great overall experience. Love my car. Alley was a great sales rep! Financing was easy, I will go back to this dealership for my next vehicle purchase.