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Granbury Nissan

(103 reviews)
Visit Granbury Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday Closed Closed
New (817) 736-1548 (817) 736-1548
Used (817) 736-1559 (817) 736-1559

Reviews

(103 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Granbury Nissan from DealerRater.

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DO NOT BUY FROM GRANBURY NISSAN – They sold me a

DO NOT BUY FROM GRANBURY NISSAN – They sold me a dangerous vehicle and couldn’t care less. I bought a used 2016 F-350 from Granbury Nissan just 5–6 months ago. Not even a week after the purchase, I noticed significant rust and corrosion underneath the truck. I immediately called them. They told me to bring it in — which I did — only for their team to brush it off and say everything was “just fine” and there was nothing to worry about. Fast forward to today: my truck is now sitting in the shop at Shottenkirk Ford needing over $4,400 in repairs. I’m talking about severely rusted suspension components, unsafe-to-drive brake rotors, cracked calipers, and damaged brake lines — issues that were clearly existing and dangerous long before I ever purchased it. According to the technician, this truck should have never passed inspection in the condition it was sold. I reached out again to Granbury Nissan, and the general manager straight-up denied everything. He claimed there was no record of me ever calling or bringing the truck in — even though I did. His response? That every shop is just trying to “sell me stuff” and that I “knowingly signed an as-is contract,” so they’re washing their hands of it. This isn’t just about money — it’s about trust and safety. I put my faith in this dealership, and they sold me a vehicle that could have put me and my family in serious danger. The condition of this truck wasn’t just cosmetic — it was a ticking time bomb. If this is how Granbury Nissan handles business, I wouldn’t trust them with a lawnmower, much less a truck. Shop here at your own risk — but if you value your safety, your money, and your peace of mind, I strongly urge you to go somewhere else. (Photos attached so you can see exactly what kind of “perfect condition” they sold me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Briley went above and beyond to get me into the perfect

Briley went above and beyond to get me into the perfect vehicle, I appreciate all of the effort her and Tyler and the team at Granbury Nissan made to make sure I was getting everything that I wanted and asked for!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Really just a great experience overall, honest and

Really just a great experience overall, honest and genuinely seem happy to work with you. I had zero issues, and enjoyed working with my salesman Chance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have bought 4 vehicles and the Finance guy lied his xxx

I have bought 4 vehicles and the Finance guy lied his xxx off about service plan and tire warranty plan I asked to speak to a manager and waited and waited and didn’t bother to come speak to me about my complaint Don’t think I will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Randy is amazing and does an amazing job getting You into

Randy is amazing and does an amazing job getting You into your new car, Truck or SUV

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tyler Cox was easy to work with on getting a new car and

Tyler Cox was easy to work with on getting a new car and finance mgr Mohammad was very quick and easygoing on getting us on our way. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had an amazing experience at Granbury Nissan!

I had an amazing experience at Granbury Nissan! From the moment I walked in, the staff was welcoming, professional, and incredibly helpful. They went above and beyond to make sure I found the perfect vehicle, answering all my questions with patience and expertise. The entire process, from test driving to financing, was smooth and hassle-free. I highly recommend Granbury Nissan to anyone looking for a great car-buying experience. Thank you for making this such an easy and enjoyable process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for your wonderful review! We’re so glad to hear that your experience at Granbury Nissan was smooth and enjoyable from start to finish. Our team strives to provide exceptional customer service, and it’s great to know they made such a positive impact on your car-buying journey. We appreciate your recommendation and look forward to helping you with any future needs. Enjoy your new vehicle, and thank you for choosing Granbury Nissan!

Briley was amazing !

Briley was amazing ! I came in with only 1000 to work with a down payment, I was a first time car buyer , and they went above and beyond to help me get approved for a car , and I did get approved for a car !!! And my monthly payment stayed in my budget rate . Thank you Briley and Grandbury Nissan .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience! We’re thrilled to hear that Briley went above and beyond to help you find the perfect car within your budget. It’s fantastic that you were able to get approved as a first-time buyer, and we’re so glad to have been part of that journey. We’ll be sure to pass along your kind words to Briley and the team. Enjoy your new car, and we look forward to assisting you again in the future!

brilliant service from the sales staff, that met and

brilliant service from the sales staff, that met and exceeded my expectations at every turn.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re thrilled to hear that our sales staff exceeded your expectations at every turn. Providing exceptional service is our goal, and it’s great to know we hit the mark for you. We truly appreciate your business and look forward to serving you again in the future!

Came in for service, had been looking around for a couple

Came in for service, had been looking around for a couple weeks when Briley came out to talk to me. She put up with too many questions and found something that we could work a deal out on. Highly recommend these guys for service and their sales team is top-notch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the awesome review! We're so glad to hear that Briley was able to assist you and find a deal that worked for you. It's great to know you had a positive experience with both our service and sales teams. Your recommendation means a lot to us! We look forward to serving you again in the future.