Reviews
The hood of my Toyota Camry wouldn't close properly but
The hood of my Toyota Camry wouldn't close properly but Irvin "Will" Paneto took a look and an interest. He let me know what I needed to purchase a new lock at my local Toyota dealer and temporarily secured the hood of my car, enabling me to continue my road trip. Grateful for his kindness!
The hood of my Toyota Camry wouldn't close properly but
The hood of my Toyota Camry wouldn't close properly but Irvin "Will" Paneto took a look and an interest. He let me know what I needed to purchase a new lock at my local Toyota dealer and temporarily secured the hood of my car, enabling me to continue my road trip. Grateful for his kindness!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Terrible experience with Sales and Finance here.
Terrible experience with Sales and Finance here. They are extremely dishonest. We made a deal on a car and put down a deposit while we worked out financing from our credit union. We informed them it would take 3 days and the person we met with implied that was fine. On the day we got our loan and everything finalized, transfer money from bank accounts and were 100% ready to buy the car. The sales person called and said our old deal was being thrown out because it "expired" and the new price of the car was thousands more than the old advertised price. We walked away and will NEVER go back. I would not recommend this dealership to anyone. They wasted our time and caused us to take out a loan that we now don't even need. You deposit means NOTHING and they can still change the price even if you signed paperwork. They are scammers with zero integrity.
Terrible experience with Sales and Finance here.
Terrible experience with Sales and Finance here. They are extremely dishonest. We made a deal on a car and put down a deposit while we worked out financing from our credit union. We informed them it would take 3 days and the person we met with implied that was fine. On the day we got our loan and everything finalized, transfer money from bank accounts and were 100% ready to buy the car. The sales person called and said our old deal was being thrown out because it "expired" and the new price of the car was thousands more than the old advertised price. We walked away and will NEVER go back. I would not recommend this dealership to anyone. They wasted our time and caused us to take out a loan that we now don't even need. You deposit means NOTHING and they can still change the price even if you signed paperwork. They are scammers with zero integrity.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Terrible experience with Sales and Finance here.
Terrible experience with Sales and Finance here. They are extremely dishonest. We made a deal on a car and put down a deposit while we worked out financing from our credit union. We informed them it would take 3 days and the person we met with implied that was fine. On the day we got our loan and everything finalized, transfer money from bank accounts and were 100% ready to buy the car. The sales person called and said our old deal was being thrown out because it "expired" and the new price of the car was thousands more than the old advertised price. We walked away and will NEVER go back. I would not recommend this dealership to anyone. They wasted our time and caused us to take out a loan that we now don't even need. You deposit means NOTHING and they can still change the price even if you signed paperwork. They are scammers with zero integrity.
Terrible experience with Sales and Finance here.
Terrible experience with Sales and Finance here. They are extremely dishonest. We made a deal on a car and put down a deposit while we worked out financing from our credit union. We informed them it would take 3 days and the person we met with implied that was fine. On the day we got our loan and everything finalized, transfer money from bank accounts and were 100% ready to buy the car. The sales person called and said our old deal was being thrown out because it "expired" and the new price of the car was thousands more than the old advertised price. We walked away and will NEVER go back. I would not recommend this dealership to anyone. They wasted our time and caused us to take out a loan that we now don't even need. You deposit means NOTHING and they can still change the price even if you signed paperwork. They are scammers with zero integrity.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Travis Short made the entire car buying experience very
Travis Short made the entire car buying experience very pleasant! Travis was both professional and friendly. The entire process of negotiating and working out the purchase details was quick and straightforward. He worked with an excellent team - Mohammed Mulla and Darnell Duckett (finance). Travis was also able to find the 2 new vehicles in record time given this market. This would be the 5th Toyota my family has purchased from New Rochelle Toyota and again the salesperson made all the difference.
Travis Short made the entire car buying experience very
Travis Short made the entire car buying experience very pleasant! Travis was both professional and friendly. The entire process of negotiating and working out the purchase details was quick and straightforward. He worked with an excellent team - Mohammed Mulla and Darnell Duckett (finance). Travis was also able to find the 2 new vehicles in record time given this market. This would be the 5th Toyota my family has purchased from New Rochelle Toyota and again the salesperson made all the difference.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional and the staff was friendly.
Very professional and the staff was friendly. Travis helped me and my wife through the whole process and made purchasing a car pleasant.
Very professional and the staff was friendly.
Very professional and the staff was friendly. Travis helped me and my wife through the whole process and made purchasing a car pleasant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Travis was very patient and helped us a lot from order to
Travis was very patient and helped us a lot from order to pick up the new car. We will definitely recommend him.
Travis was very patient and helped us a lot from order to
Travis was very patient and helped us a lot from order to pick up the new car. We will definitely recommend him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome customer service, everyone was friendly there,
Awesome customer service, everyone was friendly there, Travis & Robert were very nice and informative & helped me get a car I am more than happy with, I left with my new car feeling confident. Travis was amazing, he helped me so much and answered all my questions. From coming into the dealership to leaving the service was impeccable all throughout. I highly recommend this dealership and would continue my services with them.
Awesome customer service, everyone was friendly there,
Awesome customer service, everyone was friendly there, Travis & Robert were very nice and informative & helped me get a car I am more than happy with, I left with my new car feeling confident. Travis was amazing, he helped me so much and answered all my questions. From coming into the dealership to leaving the service was impeccable all throughout. I highly recommend this dealership and would continue my services with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am usually cautious with reviews.
I am usually cautious with reviews. I was handled well by the trio of Travis Short, Aaron Tejada and John Cheung a happily satisfying and diverse group from different backgrounds with one goal to make the customer happy. In a perfect setting I should.have come here first! Thank.ypu guys!
I am usually cautious with reviews.
I am usually cautious with reviews. I was handled well by the trio of Travis Short, Aaron Tejada and John Cheung a happily satisfying and diverse group from different backgrounds with one goal to make the customer happy. In a perfect setting I should.have come here first! Thank.ypu guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Amazing experience leasing my new Toyota Camry SE.
Amazing experience leasing my new Toyota Camry SE. Celeste Vera and Mohammed Mulla were very professional and patient. They helped me through the whole process and I can't recommend them enough. Thank you 🙂.
Amazing experience leasing my new Toyota Camry SE.
Amazing experience leasing my new Toyota Camry SE. Celeste Vera and Mohammed Mulla were very professional and patient. They helped me through the whole process and I can't recommend them enough. Thank you 🙂.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Recently bought my Grand Highlander at New Rochelle my
Recently bought my Grand Highlander at New Rochelle my salesman Travis was amazing and made the process very simple.
Recently bought my Grand Highlander at New Rochelle my
Recently bought my Grand Highlander at New Rochelle my salesman Travis was amazing and made the process very simple.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car