Reviews
My wife was looking for a new Corolla in a special color
My wife was looking for a new Corolla in a special color that she wanted and we saw on line that New Rochelle Toyota had one coming in soon. We immediately called and was set up to meet with a sales person. First we met with Marwa Khushbu (Sales) who was extremely helpful and made the purchase very easy. The only problem we had was to orchestrate when we could pick up the car because of our work schedules. Marwa was off on the one day that we had and that was when we met Manny Martinez (Sales) and Ronny Chavez (Finance Manager). Manny and Ronny were excellent and helped us get through the process. I have bought a few cars in my life but the staff of employees at New Rochelle Toyota go above and beyond to help their Customers. Buying a car at New Rochelle Toyota was a great experience. Thank You
My wife was looking for a new Corolla in a special color
My wife was looking for a new Corolla in a special color that she wanted and we saw on line that New Rochelle Toyota had one coming in soon. We immediately called and was set up to meet with a sales person. First we met with Marwa Khushbu (Sales) who was extremely helpful and made the purchase very easy. The only problem we had was to orchestrate when we could pick up the car because of our work schedules. Marwa was off on the one day that we had and that was when we met Manny Martinez (Sales) and Ronny Chavez (Finance Manager). Manny and Ronny were excellent and helped us get through the process. I have bought a few cars in my life but the staff of employees at New Rochelle Toyota go above and beyond to help their Customers. Buying a car at New Rochelle Toyota was a great experience. Thank You
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Travis was a pleasure to work with.
Travis was a pleasure to work with. He was professional and courteous throughout the entire sales process. He always called to update me on my car throughout the process as well. This is my second car from the dealership and definitely will be back in the future to work with him again.
Travis was a pleasure to work with.
Travis was a pleasure to work with. He was professional and courteous throughout the entire sales process. He always called to update me on my car throughout the process as well. This is my second car from the dealership and definitely will be back in the future to work with him again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very happy with Travis at New Rochelle Toyota who helped
Very happy with Travis at New Rochelle Toyota who helped me with finding a new car faster than I’d dared to hope. Straightforward and responsive.
Very happy with Travis at New Rochelle Toyota who helped
Very happy with Travis at New Rochelle Toyota who helped me with finding a new car faster than I’d dared to hope. Straightforward and responsive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good experience with Travis Short and others.
Good experience with Travis Short and others. Travis was friendly and helpful and diligent on following up on the various steps needed for delivery. Overall it was very smooth.
Good experience with Travis Short and others.
Good experience with Travis Short and others. Travis was friendly and helpful and diligent on following up on the various steps needed for delivery. Overall it was very smooth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased new RAV4 hybrid XLE for agreed upon price with
Purchased new RAV4 hybrid XLE for agreed upon price with no last minute price re-negotiations, unlike other dealer on central Avenue. All in all - a positive experience dealing with these specific employees: Sunae - (who gave OTD proving and not once forced us to put down payment on vehicle. They got us in the door. MyHa - sales rep who completed initial paperwork and took care of us generally. Darnell - our super efficient and transparent sales manager who finalized all paperwork. This specific team of employees were wonderful and have restored our faith in the car buying process.
Purchased new RAV4 hybrid XLE for agreed upon price with
Purchased new RAV4 hybrid XLE for agreed upon price with no last minute price re-negotiations, unlike other dealer on central Avenue. All in all - a positive experience dealing with these specific employees: Sunae - (who gave OTD proving and not once forced us to put down payment on vehicle. They got us in the door. MyHa - sales rep who completed initial paperwork and took care of us generally. Darnell - our super efficient and transparent sales manager who finalized all paperwork. This specific team of employees were wonderful and have restored our faith in the car buying process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rosse was absolutely amazing, very professional,
Rosse was absolutely amazing, very professional, knowledgeable and courteous. Everything was agreed upon before arrival to the dealership
Rosse was absolutely amazing, very professional,
Rosse was absolutely amazing, very professional, knowledgeable and courteous. Everything was agreed upon before arrival to the dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Travis was a brilliant help, a great pleasure to work
Travis was a brilliant help, a great pleasure to work with. Very pleased with my interactions with the whole team, including John the Financing Manager. Very honest professional.
Travis was a brilliant help, a great pleasure to work
Travis was a brilliant help, a great pleasure to work with. Very pleased with my interactions with the whole team, including John the Financing Manager. Very honest professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I received my car through Travis Short.
I received my car through Travis Short. It was a very pleasant experience. He was very patient, answered all our questions and was a gentleman. My wife and I were very pleased with him.
I received my car through Travis Short.
I received my car through Travis Short. It was a very pleasant experience. He was very patient, answered all our questions and was a gentleman. My wife and I were very pleased with him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Travis Short made the process really easy and
Travis Short made the process really easy and comfortable. Very friendly, attentative with great communication. No rushing, no long wait just get in, get whats perfect for you and get out. I highly recommend!
Travis Short made the process really easy and
Travis Short made the process really easy and comfortable. Very friendly, attentative with great communication. No rushing, no long wait just get in, get whats perfect for you and get out. I highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The hood of my Toyota Camry wouldn't close properly but
The hood of my Toyota Camry wouldn't close properly but Irvin "Will" Paneto took a look and an interest. He let me know what I needed to purchase a new lock at my local Toyota dealer and temporarily secured the hood of my car, enabling me to continue my road trip. Grateful for his kindness!
The hood of my Toyota Camry wouldn't close properly but
The hood of my Toyota Camry wouldn't close properly but Irvin "Will" Paneto took a look and an interest. He let me know what I needed to purchase a new lock at my local Toyota dealer and temporarily secured the hood of my car, enabling me to continue my road trip. Grateful for his kindness!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase