New Rochelle Toyota

Leon Samaroo was friendly, engaging and helpful. The sales manager was straightforward and professional. Business manager was knowledgable and made the process effortless.

Found this dealer through Autotrader & spoke with Mario as they were lowest price/mileage for the car I was looking for. Great experience, although slightly delayed on my end (I was moving & didn't yet have my new state driver's license). Mario was very nice, took a deposit and walked through what was needed. He even picked me up at the train station a few blocks away so I could sign relevant papers and be on my way. John in finance got me a good deal including a warranty & had Toyota finance match an external bank for a better deal. Sales & Finance were flawless. I'm taking one star off on cleaning the car prior to delivery - my kids quickly found a package of prior-owner cookies in the seat back pocket, & there's something sticky and gross all over the glove box and the owner's manual. The gas tank was full and the outside clean, but I don't think the car saw a vacuum recently. Given how fast they were able to get me in and out (and that a quick full service car wash solves all manner of ills), this should not detract from an otherwise great and efficient experience.

My wife and I recently purchased a pre-owned 2016 Toyota Highlander LE Plus from New Rochelle Toyota. Our salesperson, Mario Diana was fantastic. He understood our needs as first time car buyers, and was able to help us at every step of the process. He went 'above and beyond' on the day that we purchased our car, including going out of his way to drive us 20 miles to return our borrowed car. New Rochelle Toyota is surprisingly no pressure, which made our decision very easy. I highly recommend New Rochelle Toyota -- in particular Mario Diana. He's an all-around gentleman with deep institutional knowledge of matching buyers with the right pre-owned vehicle.