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Larry H. Miller Ford Mesa

(2,167 reviews)
Visit Larry H. Miller Ford Mesa
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:00am–9:00pm 7:00am–7:00pm
Tuesday 8:00am–9:00pm 7:00am–7:00pm
Wednesday 8:00am–9:00pm 7:00am–7:00pm
Thursday 8:00am–9:00pm 7:00am–7:00pm
Friday 8:00am–9:00pm 7:00am–7:00pm
Saturday 8:00am–9:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (888) 272-0135 (888) 272-0135
Used (888) 275-0597 (888) 275-0597
Service (888) 274-5037 (888) 274-5037

Reviews

(2,167 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Ford Mesa from DealerRater.

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Services department was amazing, very helpful with my

Services department was amazing, very helpful with my vehicle issues and making sure I had a ride to and from the service department to my home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Sales rep was friendly and helpful.

Sales rep was friendly and helpful. I didn't have to do a lot of haggling. It wasn't the normal challenge I usually expect to get the pricing and trade in value I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent customer service, they welcomed us very nice

Excellent customer service, they welcomed us very nice with respect and friendly.They helped us a lot so we can do our dream come true. Gary and Richard they are very good people.Thank you so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Highly recommend.

Highly recommend. Great group of people working at this dealership. The sales staff are very friendly, professional and extremely knowledgeable. The financial department is top notch. Would purchase a vehicle here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

It’s been a nightmare for me since December 2023 when I

It’s been a nightmare for me since December 2023 when I first purchased my car just non stop drop offs at the service department and a few drops offs at the collision center , at first the management was very courteous but once my bank payed off the car and everyone got there commission they could care less then to make matter worse the “Managers” make it seem like your asking for handouts but in the managers on words “Ford pays us big buck to do repairs” thanks to “ Consumers” like myself is how businesses stay at float the only thing I ever ask for was for my car to be fixed, you how much of a hassle it is every morning pushing in panels that are sticking out and on top having to worry about the car malfunction while going 65pmh + but according to them the car is fine but at the same time they say they can’t really tell since it’s a newer a car they go off by what the car scanner says

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Chavalon_100k, we regret to hear that your recent experience was anything less than exceptional. Our certified technicians have worked with the manufacture to remedy issues that needed to be corrected, and explained concerns that were normal vehicle characteristics. For concerns that can't be duplicated we will continue to work with you, detailing notes and or specifics that can help us replicate your concern. Please keep us updated if the problem comes back, we are here to help. Seth England, Service Director Larry H Miller Ford Mesa 480-530-9625.

I had a great experience finding a new vehicle - and it

I had a great experience finding a new vehicle - and it was all thanks to Omar, who navigated calmly through the CDK cyberattacks and found me a better car than I could have dreamed of!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was an excellent experience.

This was an excellent experience. I would definitely recommend this dealer to anyone wishing to purchase a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

John was amazing!

John was amazing! Extremely respectful, explained what steps were next and very communicative which is what we loved!! We will be returning!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The customer service was excellent.

The customer service was excellent. Very quick in completing the service of my vehicle. That’s why I have been coming to Larry Miller for car service. They are excellent and pricing is great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

My CSR Mel was very courteous & helpful throughout this

My CSR Mel was very courteous & helpful throughout this repair process. He always communicated promptly and let me know what was happening and how far along the process was. Mel made me feel as though I was his only customer. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.