Reviews
It was fast and easy
It was fast and they made it super easy for me to get the truck I wanted. If I get a Toyota in the future I will go back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your positive feedback! It was certainly a pleasure for me and glad you were pleased with your experience and services rendered. Look forward to future visits!
Great Service
Every time I come here the service is timely and the staff is always friendly. They are very helpful with getting you a good deal too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feed back. It is our pleasure assisting you and we look forward to seeing you again soon.
Thanks Miguel and Daniel for helping us, we enjoyed our...
Thanks Miguel and Daniel for helping us, we enjoyed our buying experience here at Jim Ellis Toyota of Mcdonough. Got Lifetime Powertrain Coverage and lifetime oil changes for our highlander.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hearing that you had a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Jim Ellis Toyota in McDonough, we wish you many happy miles in your vehicle. We look forward to serving you for many years to come!
Gracias a Jim Ellis Toyota de McDonough 2020 Toyota...
Gracias a Jim Ellis Toyota de McDonough 2020 Toyota tacoma trd off road very happy with our perchase very helpful staff gave us a great deal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hearing that you had a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Jim Ellis Toyota in McDonough, we wish you many happy miles in your vehicle. We look forward to serving you for many years to come!
Staff is unfriendly and unprofessional
If a customer is waiting for you to finish a phone call, the very moment you hang up , that customer should be acknowledged, especially when you’ve seen the customer and customer has been waiting several minutes. You should not grab your cell phone to send a text, glance at and ignore the customer. “Yeah dude, I’m still standing here!” A simple acknowledgment such as “I’ll be with you in a moment” goes a long way. Not one but two staff members were unfriendly and unprofessional. The guy at the check in counter and the girl at the cashier. I did not work with these people, they were the ones on staff at pick up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Purchased my new 2020 Tacoma From Harby
Came into Toyota in McDonough to look around at the vehicles and ended up buying a Tacoma from Harby. He was great and very knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your Business, It was a pleasure assisting you and your family. I look forward to being you sales professional for you and your family for years to come.
I would like to Give a big Thank You to Micheal not only...
I would like to Give a big Thank You to Micheal not only was he supportive but he excellent to work him! Highly recommend!! :) thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was my pleasure to help you with your vehicle purchase. Your positive feedback is appreciated! Please be sure to refer your friends and family to me.
Michael and Miguel really helped me out. I was referred...
Michael and Miguel really helped me out. I was referred to Michael by a co-worker. We found the vehicle online. The process was simple and easy. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hearing that you had a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Jim Ellis Toyota in McDonough, we wish you many happy miles in your vehicle. We look forward to serving you for many years to come!
Leon did a great job!!! We knew what we wanted and he...
Leon did a great job!!! We knew what we wanted and he made it happen, very easy transaction. I would Def recommend and do business again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Positive feedback is what I strive for. Thank you for the great review. I look forward to seeing you again soon and be sure to refer all your friends and family to me! Thank you again
Purchased My New 2020 Tacoma TRD
From start to finish, best service I have ever had. Harby Santos was my associate and he was super nice and very helpful. I will always be a customer here at this location. Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your Business, It was a pleasure assisting you and your family. I look forward to being you sales professional for you and your family for years to come.