Reviews
We loved the hospitality offered by Fazal . He is really...
We loved the hospitality offered by Fazal . He is really helpful and gave us many tips and tricks and gave us a great deal. He is an amazing sales person and knows his job well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback! It was my pleasure assisting you with your vehicle purchase. I look forward to seeing you in the near future!
Amazing service, Thanks Amanda!
Quick service and very friendly staff. For my first time bringing my truck in I had a great experience thanks to the attentiveness and patience of Amanda Cambron, She answered all my questions and even walked to the parking to move my truck for me to the car waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.
Service Excellence
We have been doing business with Rose for over 15 years and she is absolutely an amazing woman and sales representative. Daniel was also amazing in finance and did an exceptional job on the warranty presentations as well. Our experience at Jim Ellis was absolutely excellent and we love our new CHR. Would recommended them to anyone looking to purchase a new or used vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your positive feedback! It was certainly a pleasure for me and glad you were pleased with your experience and services rendered. Look forward to future visits!
Excellent service
I recommend this dealership to anyone who needs a car excellent service anyone who needs a car should come to this dealership . I love the car I have
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, It has been my pleasure guiding you thru your car buying journey. It is my goal to provide an iconic customer experience when purchasing or selling a vehicle while representing Jim Ellis Toyota with the upmost integrity. I certainly look forward to assisting you, your friends, and family with all vehicle needs for years to come.
Great
Leon was amazing. Very respectful, given I tend to be a spitfire. Only issue was time. Wish it wouldn’t have taken so long. That was the management side of things though. Went in with what I wanted, they worked really hard to get me to a comfortable spot. I don’t remember everyone’s name, but the finance guy was awesome too! Absolutely LOVE my SUV!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Positive feedback is what I strive for. Thank you for the great review. I look forward to seeing you again soon and be sure to refer all your friends and family to me! Thank you again
Excellent
I had an excellent experience here at Jim Ellis Toyota of McDonough. They were very helpful, and easy to work with. I highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I just want to take the time out to say thank you for the wonderful review that you give me.
appointment was on time and very professional service
Very friendly and professional! work done in a timely manner and it sure was nice to get a free ride home while work was being completed. we will be back! thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.
Great Customer Relations!
I purchased my second vehicle and felt like I was treated great!everyone was pulling for me in my purchase and I appreciate the time spent on processing my deal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is with utmost Pleasure and Glee that I accept your thoughtful and eloquent review on Dealer Rater. Your sincere description of your buying experience was well noted and I just simply want to wholeheartedly say thank you in return.
review
service was great, Milton was excellent and professional through the whole process. If I needed clarification he went to hos managers and got the answers I would use him again and recommend friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback. Assisting you was my pleasure. I look forward to seeing you in the near future. Refer all your friends and family to me.
Obtaining a new vehicle
I had a wonderful time buying my new vehicle. Susan Crawford was excellent! She knew her product and really was instrumental in getting me a vehicle that suited my style and my wallet. She’s also an awesome singer. She is a credit to the Toyota brand.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for allowing me to serve you. Helping you makes everything better. Thank you, and I'm here whenever you need me.