Reviews
Mullinax Ford Service has set the highest standard for
Mullinax Ford Service has set the highest standard for honesty, integrity, and professionalism. These are traits one normally do not associate with dealerships, let alone repair service. Not to sound overly cliché, but their exceptional customer service and knowledge will keep my wife and myself in returning to Mullinax Ford for all of our car service needs. Great service again and special thanks to Service Advisor Todd Pyles...AAA Plus rating..I had service four new tires and alignment done & battery replacement under warranty...
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Lorenmartin23, We appreciate the wonderful review and are so glad to hear that you had exceptional service at our store! We'll pass your kind words along to Todd Pyles!
You're welcome
I had my 2022 Bronco 27000 mile service done and was very
I had my 2022 Bronco 27000 mile service done and was very pleased with the service I received. Everyone was very pleasant and greeted me and the service was done promptly including a car wash. I even received a completed checklist of everything that was done along with a underside inspection. My service Advisor Todd Pyles was honest and sincere with all my needs and with my car recommendations service repairs. Very honest dealership...Mullinax Ford of Vero Beach, I give you a AAA +plus for high integrity with customer service confidence insurance trust.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your excellent review, Loren! We're pleased to hear that you were very satisfied with the service for your 2022 Bronco and appreciated the prompt and thorough care, including the car wash and detailed checklist. Todd and the rest of our team are glad to have earned your trust and high praise for our integrity and customer service.
Tom did a fantastic job in finding us a truck.
Tom did a fantastic job in finding us a truck. He made the process seamless. We left the dealership in a timely fashion and were very impressed how easy it was to buy our new truck. Excellent customer service. We highly recommend Tom if you’re looking to purchase a new ford. He does his research and finds you what you want. We are extremely pleased with the whole process of purchasing from Mullinax Vero Beach.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We're delighted to hear that Tom made your truck-buying process seamless and efficient. Your high recommendation is greatly appreciated, and we're glad you enjoyed your experience with our team.
I drove 2 hours to get the vehicle I wanted, the
I drove 2 hours to get the vehicle I wanted, the dealership was very helpful in getting my deal done
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your amazing review, Deisellsniffer! We're glad to hear that your trip was worthwhile and that we could assist you in getting the vehicle you wanted. Making your experience seamless and satisfying is what drives us, even if it means traveling a distance. We appreciate your trust in us!
Tom at Vero Mullinax Ford was great to work with.
Tom at Vero Mullinax Ford was great to work with. I felt no pressure to buy. It was an enjoyable experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review, ed71156! We're delighted to hear that Tom made your experience at Vero enjoyable and pressure-free. It's important to us that you feel comfortable and satisfied with your visit!
The sales associate was Shantill Steele.
The sales associate was Shantill Steele. I was impressed with her product knowledge, and her customer skills. she made feel that this was the place for me to buy my new truck. The sales manager Annette was also a pleasure to work with. I was very comfortable being in your store.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback, bigman011! We're delighted to hear that Shantill Steele provided you with impressive product knowledge and excellent customer service, making you feel confident in your decision to buy your new truck with us. Annette, our sales manager, is pleased to have assisted you as well. We're glad you felt comfortable in our store, and we appreciate your business. If you ever need anything else, don't hesitate to reach out.
Shantill, Annette and Rubin deserved the accolades. MJM
Vero Beach Mullinax righted what Kissimmee Mullinax
Vero Beach Mullinax righted what Kissimmee Mullinax wronged. Shantell Steele had my truck delivered to vero for me to buy at a cheaper price and better financing. No games no tricks no gimmicks. Unlike Kissimmee Mullinax.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review! We're pleased to hear that our Vero Beach team provided you with a seamless experience.
No haggle pricing, no high pressure sales tactics.
No haggle pricing, no high pressure sales tactics. Sales and finance department A+,Relaxed atmosphere.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review, Walt! It's rewarding to know that our no haggle pricing and relaxed atmosphere made your experience with the sales and finance departments A+ worthy. We're committed to maintaining a pressure-free environment for all our customers.
Our first experience of purchasing a new truck at
Our first experience of purchasing a new truck at Mullinax of Vero Beach was amazing!! Within a quick and easy 3 hours, thanks to our awesome sales rep Shena, we came away with a new Maverick, and got an excellent trade-in on our former truck. We cannot say enough positive things about this dealership, and Shena. Mullinax truly lived up to their word, of no pressure, and no dealer add-ons. Shena guided us smoothly and thoroughly through our choice, , worked with our numbers, and was very professional and knowledgeable regarding the details on our purchase. She was a joy to work with, and we loved her great sense of humor! We would not hesitate to recommend Mullinax of Vero Beach to anyone interested in buying a new or used vehicle. The entire staff welcomed us like old friends. Way to go, Shena! You rock!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your amazing review, John & Anne! We're thrilled to hear that your first experience purchasing a new truck with us, especially with Shena's assistance, was so positive and efficient. It's wonderful to know that Shena's professionalism, knowledge, and sense of humor made the process enjoyable and that our no-pressure approach and transparency on dealer add-ons lived up to your expectations. Your recommendation means a lot to us, and we're delighted that our entire staff made you feel like old friends. We look forward to serving you again in the future!
I love this dealership.
I love this dealership. They were fair and honest to me straight to the point alex had everything ready to go.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Michigan1! We're delighted to hear about your positive experience with our dealership, highlighting the fairness, honesty, and efficiency, especially with Alex having everything ready for you. It's our aim to provide a straightforward and satisfying experience for every customer. We look forward to serving you again in the future.