Braman Rolls-Royce Motor Cars Palm Beach

I had an outstanding experience working with Ishmail Merritt at Braman Rolls-Royce West Palm Beach. From the moment we connected, Ishmail was professional, knowledgeable, and incredibly attentive throughout the entire process. He took the time to understand exactly what I was looking for, offered thoughtful guidance, and made the experience of purchasing a new car feel effortless and enjoyable. What truly sets Ishmail apart is his genuine commitment to customer satisfaction. He communicated clearly, followed through on every detail, and delivered a level of service that matched the quality and prestige of the Rolls-Royce brand. I couldn’t be more pleased with my new vehicle and the exceptional experience Ishmail provided — I would highly recommend him to anyone considering a luxury car purchase.

My eighth purchase in 5 years. I have confidence in my salesman, Dan and the new manager, Alan. It is based on trust. I know that they are giving me a great deal on a great car.

Ishmail Merritt with Rolls Royce was great to work with! Quick and great service - would definitely recommend working with Ishmail!

I found Ishmail Merritt an absolute pleasure to work with during the entire process of obtaining my new vehicle. His guidance and patience during my selection made me feel comfortable in making the decision that was right for me. When it was the right time, he advised me brilliantly and enthusiastically, making my choice perfect. He helped me learn about the vehicle and made sure that my safety was paramount in setting up the car. Overall, the experience was superior to every other vehicle purchase that I have made, and feel that I have gained a valuable friend and consultant in the process. So happy in every way.

From the moment Mark answered the phone until the end of the process, he stayed focused on taking care of my interests in a used Bentley in great condition. Thanks Mark

Excellent experience with Mark Ferrari, made every effort to provide the best level of service as one should expect from Rolls Royce & Bentley.

Outstanding experience at Rolls Royce Motor Cars . Thank you Ishmail Merritt for all your knowledge and patience in helping us decide on the perfect Ghost Black Badge . You were a delight to work with ! See you on our next purchase 😉.

Recently, I had the pleasure of purchasing a vehicle from Ishmail Merritt at Rolls-Royce/Bentley Palm Beach. The entire experience was nothing short of exceptional. From the moment I entered the showroom, I was met with a level of professionalism and attentiveness by Ishmail that truly set him apart. He took the time to understand my specific requirements, was direct about the brand and its offerings, and had a comprehensive understanding of the models available and their unique features. Every aspect of the process was handled with precision, care, and consideration for my time, making what can often be a stressful experience remarkably seamless. What stood out the most was his unwavering commitment to exceeding expectations. He arranged a convenient test drive, transparently answered all my inquiries, and facilitated a time-efficient and smooth transaction. He was aware that the Range Rover was due for service soon and took it to get serviced the night before my pick-up, ensuring that I had a vehicle that was fully serviced and up-to-date! In an era where customer service is dying, Ishmails’ was second nature and truly remarkable. I eagerly anticipate the opportunity to work with him again in the future. Dr. Summer

Ishmail was fantastic and provided all the information and pricing that helped to close the deal. It was a pleasure to work with him and the rest of the Braman team.

Ishmail Merritt Was our sales person for the purchase of a Rolls-Royce a few weeks ago. He was wonderful, knowledgeable, and made the buying process, simple and pain-free. Although we have purchased many cars, and many high-end cars in our life, the process always seems to be painful and time-consuming. This car was an impulse purchase and we just happened to be in Palm Beach for a lunch with my sister who was in town from San Diego for a few days so we didn’t have a lot of time. The entire process probably took less than 30 minutes, my husband test drove the car, asked a few questions and we went out to lunch and returned back to Vero Beach to our puppies at home that we needed to take care of. Ishmail made the process easy by delivering the car to us at our house shortly after we got home and allowing us to sign the paperwork there. We were very grateful because we had a previous experience with this dealership several years back with the purchase of a different Rolls-Royce that was not as pleasant. It’s very clear this dealership is under new management and is definitely at the top of their game. I would highly recommend Ishmael because he is knowledgeable, pleasant, and very accommodating. We have also changed our opinion of this dealership and feel like they are very eager to support their customers with excellence in care and support. I am certain we will be buying another car from them in the next two years.