Volkswagen Clear Lake

As a dealership as a whole, they are pretty decent. The service department, I’ve had issues with over the years. Many people forget that VW is expensive so be prepared to pay more. Very skimpy on discounts. Would I purchase another VW? Probably not.

Wolf and Chris made the purchase process both fast and simple. The make-ready team had the car looking like new when we picked it up. Thanks!

Their customer service is impeccable, BUT lets talk about the under crust. This dealership is bogus. They pad your deal with junk fees an unnecessary services. The Finance Department told me that I had to pay the dealership $790.00 to cancel an unwanted third party warranty". I was told by the Customer Relations Manager (name escapes me) that it would be done (2 months ago). I've called several times and HE is running away from my calls since requesting a hard copy proof of the cancellation of the $2,760.00 fee for WARRANTECH. Buyer BEWARE! READ YOUR FINANCE AGREEMENT! Decline whatever you dont agree with.

Very pleased with the ease of just going in to get an oil change. It did not take long.

Great experience dealing with Clear Lake Volkswagen on the purchase of a new 2024 Atlas Cross Sport!

Very good Dealership Experience. Our Salesperson Sandy was excellent and responsive. He listened to our needs, and He made things happen. Quick and painless!

I was pleasantly impressed with how well Issac and Noah showed the best customer service I’ve ever seen at a dealership.

Isaac Garza gave us an amazing customer service. I always visit this service center because of the good customer service.

Everyone we worked with at the dealership was very considerate of our time and finances. We had a 1 year old baby with us. Our salesman walked around the lot with us with our baby in her stroller and catered to every request and concern we had

Very pleased with the service department. When we shopped for our current car I was very disappointed with the negotiation process and ended up buying our car downtown. The salesman was good but the follow-on negotiator lost the deal when he claimed the actual sales price was thousands more than the sticker price. This experience still taints my opinion of the dealership today.