MotorWorld Acura

George Thomas was great in handling our needs and worked with us to make sure we got the car my desired. This is a note to management and ownership. If a customer does not want to sit through the portion of the delivery process where you try to sell additional warranties and features that are vastly overpriced do not make them. Your employees are fulfilling your directions but it most certainly left a less than great feeling in our dealings with Motorworld. I would have given the dealership 5 stars except for this experience.

Always a great place to take our vehicles? Fast turn around with fair prices and it’s done right the first time! Jennifer was fantastic and she was very informative on providing updates on the vehicle and when it was complete! I can’t say enough about their service!

Jennifer from Acura service was very thorough in all aspects of my service visit. From understanding my complaints to defining the service requested to following up on service recommendations...cannot ask for more

Chester retrieved something I had left in a rental vehicle and gave me a call when he found it assuring me they would hold it until I was able to pick up it up at my convenience . Thank you ! :)

Jenn and the other service advisors have always been great. Some items that should have been covered under the certified preowned inspection were immediately resolved by the service department. Workmanship on brakes, etc. very good. Motorworld went out of their way to shuttle me to a doctor appointment. Andrew was an excellent driver and great conversationalist. Jenn communicated frequently with me and kept me up to date on the progress of the service appointment. We have purchased / leased several vehicles from Motorworld and I have been treated very fairly. Dustin and Tom in Acura service are very easy to work with and have always been very fair in the negotiation process. I would recommend anyone from the Scranton area to check out Motorworld prior purchasing or leasing locally. They have always had the best deals to offer. Chris Roberto

Customer Service was great. Sales team (especially Dustin) was extremely accommodating and very knowledgeable about their products! Sales process was extremely easy and smooth! Would highly recommend!

Sales staff was extremely knowledgeable and friendly! The sale process was smooth and effortless! Would highly recommend!

Excellent experience at the service area from start to finish. Service lounge is comfortable. Service adviser, Chester, was friendly and courteous. Very pleased with the overall experience.

How can you not love Nicole at MotoWorld Acura. I brought my car in a little early. I was walking around, so I saw the mechanic pull it out the customer area. I have a 15 year old car. They still treated it like it was a nice car. Work was done timely (I was waiting) and right the first time.

Great service, easy to deal with, and they have a nice waiting area with complimentary refreshments and a decent selection from their vending machine. Additionally, they offer a shuttle service up to 10 miles from their service center allowing you some freedom to move about and not be stuck at their site.