Reviews
Drove from out of state to buy an L/Certified vehicle from Motor World Lexus. Very disappointed to find the CPO standards weren't met—delivered with filthy wheels and uncorrected paint strips. If you are buying long-distance from them, beware that they do not properly recondition their certified cars. Lexus certified means nothing here.
Drove from out of state to buy an L/Certified vehicle from Motor World Lexus. Very disappointed to find the CPO standards weren't met—delivered with filthy wheels and uncorrected paint strips. If you are buying long-distance from them, beware that they do not properly recondition their certified cars. Lexus certified means nothing here.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your feedback about MotorWorld Lexus and take every review seriously and would like to respond directly to you. Our Sales Manager, Jonathan Gamble has been in contact with you regarding your concerns. Please continue to contact Jonathan with any further questions or concerns at 570 821-3774. Thank you.
I really appreciate Joel and his willingness to help Lexus customers. I believe he goes above and beyond to make us happy when an issue arises. He listens to any concerns and truly feel he does what is in the best interest of the customers. Honestly, he is one of the reasons we will continue to choose Motorworld Lexus cars and services when we can. Thank you Joel.
I really appreciate Joel and his willingness to help Lexus customers. I believe he goes above and beyond to make us happy when an issue arises. He listens to any concerns and truly feel he does what is in the best interest of the customers. Honestly, he is one of the reasons we will continue to choose Motorworld Lexus cars and services when we can. Thank you Joel.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Fantastic service . Motorworld Lexus always provides the best service. Told Jan ( the best sales person there) what I was looking for and he found it!! I am very happy!
Fantastic service . Motorworld Lexus always provides the best service. Told Jan ( the best sales person there) what I was looking for and he found it!! I am very happy!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Debbie, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
If your looking to purchase a vehicle go see Jonathan and Jacob at Lexus! You won't find a better car buying experience period! The customer service is too notch. They go above and beyond any place I have ever been.
If your looking to purchase a vehicle go see Jonathan and Jacob at Lexus! You won't find a better car buying experience period! The customer service is too notch. They go above and beyond any place I have ever been.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great people and very engaged with customers! Tyler, Devin, Helen and Joel are really amazing and their attention to detail is very refreshing!
Great people and very engaged with customers! Tyler, Devin, Helen and Joel are really amazing and their attention to detail is very refreshing!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Steven Estrella was an exceptional sales consultant at Lexus Motorworld. Throughout the vehicle‑selection process, he demonstrated outstanding professionalism, genuine attentiveness, and a personable approach that made the experience both comfortable and efficient. Steven consistently went above and beyond to ensure every detail was addressed and every question was answered. I highly recommend Steven Estrella to anyone looking to purchase a vehicle. His dedication to customer satisfaction truly sets him apart.
Steven Estrella was an exceptional sales consultant at Lexus Motorworld. Throughout the vehicle‑selection process, he demonstrated outstanding professionalism, genuine attentiveness, and a personable approach that made the experience both comfortable and efficient. Steven consistently went above and beyond to ensure every detail was addressed and every question was answered. I highly recommend Steven Estrella to anyone looking to purchase a vehicle. His dedication to customer satisfaction truly sets him apart.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Jonathan Gamble & Jacob Havey were professional, knowledgeable, and personable and made my purchase of my Lexus NX350H a pleasurable experience. They answered all my questions and followed up with me after my purchase. I would definitely recommend Motorworld Lexus to my friends.
Jonathan Gamble & Jacob Havey were professional, knowledgeable, and personable and made my purchase of my Lexus NX350H a pleasurable experience. They answered all my questions and followed up with me after my purchase. I would definitely recommend Motorworld Lexus to my friends.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
We recently purchased a 2026 Lexus RX350 . Devin was the best sales associate ever in making sure we were well taken care of throughout the entire process! Tyler was also very accomadating and professional in taking great care of us. They were truly great to deal with!
We recently purchased a 2026 Lexus RX350 . Devin was the best sales associate ever in making sure we were well taken care of throughout the entire process! Tyler was also very accomadating and professional in taking great care of us. They were truly great to deal with!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Thankyou for your kind words and your continued support!
We recently purchased a car at this dealership and our sales associate was Aldo Franconi. It was the best car buying/leasing experience that we have ever had. Aldo was courteous, informed, personable and professional overall. The service tech and sales manager were also very personable and patient. Thank you for a very pleasant experience.
We recently purchased a car at this dealership and our sales associate was Aldo Franconi. It was the best car buying/leasing experience that we have ever had. Aldo was courteous, informed, personable and professional overall. The service tech and sales manager were also very personable and patient. Thank you for a very pleasant experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
Always there to handle your issues/problems. Very helpful. The staff as well is very helpful.
Always there to handle your issues/problems. Very helpful. The staff as well is very helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!