Reviews
Write a reviewWe recently purchased a new car from MotorWorld Lexus in
We recently purchased a new car from MotorWorld Lexus in Wilkes Barre. Thanks to Jonathon Gamble for his expertise in guiding us through the process. Jonathon is extremely knowledgeable, professional, and has superior interpersonal skills. Jonathons knowledge of the products are exceptional, and explained and described the details and operation of the car in simple terms. He is indeed an asset to MotorWorld Lexus!
Hi Ken, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
That was an awesome experience.
That was an awesome experience. The dealer person Jonatan Gamble was perfect with a patient and kind and supportive personality make everything very easy and pleasant
Hi, thank you for your kind review; we are happy to pass along your comments to Jonatan here at MotorWorld Lexus! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Exceptional Quality Service
MOTORWORLD LEXUS Service department continues to provide exceptional service along with quality work. I have never had a bad experience at Motorworld Lexus service department.
Hello Savino, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The entire Dash lit up with warning lights ! HELP
I was in for service on my Lexus very concerned about all the warning lights coming on the dash which seemed like an emergency called first thing in the morning and they scheduled my car to come in at 10:30 the same day ! Was very grateful. Hang Truong was professional and calming assuring me that we would get the car looked at. Then David Standarowski assured me he would get the problem taken care of and also they would do the state inspection which was due. At the end of the day which was quite early only a few hours later it was just a run down battery. So I was very satisfied with such great service .
Hello Linda, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
My car buying experience at Lexus was the easiest I ever
My car buying experience at Lexus was the easiest I ever had thanks to Joe. knowledgeable, professional, down to earth extremely helpful the whole car buying experience was excellent, no pressure very smooth.
My No stress new Car experience
Excellent experience buying a car from “This” Lexus Dealership. The salesperson, Josh Rudin, was very patient and helpful in my choice of vehicle and Bill in finance had all paperwork done, had me sign and initial and that took less than 10 minutes-With Everything explained! What a team!! MotorWorld Lexus. I can’t thank you enough for making this an easy, stress free experience.
Hi Susan, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
Trustworthy and thorough
My wife has a 2010 IS250 and Dave Standaworski has been with us throughout the 11+ years. Our service experience has always been excellent and personal. We also use the valet service and that has worked out very well. The service was a major factor into my getting two RX 350s from Jan Intoccia in the past 10 years.
Hi Ray, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!
Top Notch vehicle service
I'm always treated like royalty whenever I service my vehicle at Motorworld Lexus. The service staff (especially Joel) are excellent and extremely knowledgable as well as courteous. It is a pleasure to receive vehicle service at this top notch dealership. Bruce Havera
Hello Bruce, we're happy you found our staff to be so supportive during your experience here at MotorWorld Lexus. We hope you continue to choose us for all your automotive needs! Take care!
This es350 ultra luxury model is the absolutely best 350
This es350 ultra luxury model is the absolutely best 350 we have had it being our 8 one, and dealing with Aldo franconi is always a pleasure every little detail was taken care of. No hassles just quality service and we are like family at motor world Lexus form the service manager to the technicians who will work on our car,we know that our Lexus will be in excellent hands.again we’re thrilled with our new Lexus it was a new driving experience with all of the advances in this es.we love the color of our car it’s called caviar I didn’t know if I’d like it but I’m sold it really looks great.again a big shout out for Aldo franconi for his excellent job. Thank for all you do for us. Melanie and Joe Man.
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Our experience at Motorworld Lexus was great, and Blaize
Our experience at Motorworld Lexus was great, and Blaize Austin, our salesperson, was the main reason for that. Even though there weren't any new NX's on the lot, he was able to get us some time in a loaner. Even though this was a base model, it was able to show us how far the new generation of NX's have come. Also, even without much experience with this car in particular, he was able to tell us everything we needed to know. Blaize wasn't pushy on the sale, showed us our options, and followed up in a prompt and professional matter. While ultimately we decided to purchase another vehicle, we would have gladly purchased the car from Blaize, as our experience with him was much more pleasurable than our experience with most dealers in NEPA.
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!