Reviews
Experience with dealership was very positive and
Experience with dealership was very positive and pleasant. From the moment I entered to when I left was all good.
Experience with dealership was very positive and
Experience with dealership was very positive and pleasant. From the moment I entered to when I left was all good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!
This was my third service appt with Collin Finkel.
This was my third service appt with Collin Finkel. As with the earlier two, it went perfectly. Recognizing the time required, Collin met me on arrival with a brand new Lexus to use as a loaner for the day. Upon return, the paperwork awaited my signature;all had been taken care of and the work done to my complete satisfaction. I was impressed to say the least, and on my way home in minutes. Clearly, I recommend him as a highly competent service rep or I wouldn't be taking the time to write this.
This was my third service appt with Collin Finkel.
This was my third service appt with Collin Finkel. As with the earlier two, it went perfectly. Recognizing the time required, Collin met me on arrival with a brand new Lexus to use as a loaner for the day. Upon return, the paperwork awaited my signature;all had been taken care of and the work done to my complete satisfaction. I was impressed to say the least, and on my way home in minutes. Clearly, I recommend him as a highly competent service rep or I wouldn't be taking the time to write this.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
gavin was extremely helpful and very friendly.
gavin was extremely helpful and very friendly. it was great having a chance to talk with him.
gavin was extremely helpful and very friendly.
gavin was extremely helpful and very friendly. it was great having a chance to talk with him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Betty, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Collin Finkel showed a complete lack of professionalism
Collin Finkel showed a complete lack of professionalism during my visit on May 27, 2025. Despite having a scheduled appointment and arriving early, I was never greeted, acknowledged, or offered any assistance. He prioritized another customer who arrived at the same time and made no effort to check me in or even speak to me. His dismissive attitude made it clear that customer service is not a priority for him. Very disappointing.
Collin Finkel showed a complete lack of professionalism
Collin Finkel showed a complete lack of professionalism during my visit on May 27, 2025. Despite having a scheduled appointment and arriving early, I was never greeted, acknowledged, or offered any assistance. He prioritized another customer who arrived at the same time and made no effort to check me in or even speak to me. His dismissive attitude made it clear that customer service is not a priority for him. Very disappointing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for your experience with our Service Department. Our Service Manager, Joel Newell, would like to get in contact with you regarding your experience. Please contact Joel at 570.821.6819 or jnewell@motorworldgroup.com, so he may address your concerns. Thank you.
My wife and I recently had service on each of our Lexus
My wife and I recently had service on each of our Lexus vehicles. Collin was a pleasure to work with on both occasions and made our experience an awesome one. I was recently asked by a friend of ours why we choose Lexus over Volvo and I explained that I receive better service at Lexus. Please pass this on to Collin as he deserves to be recognized. Thanks for the positive experience!
My wife and I recently had service on each of our Lexus
My wife and I recently had service on each of our Lexus vehicles. Collin was a pleasure to work with on both occasions and made our experience an awesome one. I was recently asked by a friend of ours why we choose Lexus over Volvo and I explained that I receive better service at Lexus. Please pass this on to Collin as he deserves to be recognized. Thanks for the positive experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
Our experience was fantastic.
Our experience was fantastic. The entire MotorWorld Lexus staff were awesome. This was our second new car purchase here and I am sure there will be more. We were very comfortable during our visit. All the necessary items that needed to be addressed were handled in a professional and comfortable manner. Thumbs up to the entire crew. Thank you so much!
Our experience was fantastic.
Our experience was fantastic. The entire MotorWorld Lexus staff were awesome. This was our second new car purchase here and I am sure there will be more. We were very comfortable during our visit. All the necessary items that needed to be addressed were handled in a professional and comfortable manner. Thumbs up to the entire crew. Thank you so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I had an Excellent experience with this dealership!
I had an Excellent experience with this dealership!! Israel is the best!!! I purchased a lexus. The entire process from start to finish went smoothly and from the comfort of my home. Motorworld Lexus is the best. I can't say enough about this dealership, other than thanking management for their team of knowledgeable, professional, customer oriented team of Employees that work well as a team to make sure the customer is completely satisfy. Thanks again Israel!! You did a phenomenal job!!!
I had an Excellent experience with this dealership!
I had an Excellent experience with this dealership!! Israel is the best!!! I purchased a lexus. The entire process from start to finish went smoothly and from the comfort of my home. Motorworld Lexus is the best. I can't say enough about this dealership, other than thanking management for their team of knowledgeable, professional, customer oriented team of Employees that work well as a team to make sure the customer is completely satisfy. Thanks again Israel!! You did a phenomenal job!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Cynthia, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Israel and Laura are absolutely great, Israel did a
Israel and Laura are absolutely great, Israel did a phenomenal job with the sale of my lexus. For the first time in history, I felt no pressure during the car purchasing process. And it all happened virtually. Laura did an excellent job with the financial part of the process. That is what you call excellent team work. I live 2 hours away. Israel and Derek drove the vehicle to me. If I could give this dealership (Motorworld Lexus) 10 stars, I would. They went well beyond the call of duty to satisfy me as a potential now a current customer. Thank you Israel and Motorworld Lexus." I AM LOVING MY BEAUTIFUL LEXUS "
Israel and Laura are absolutely great, Israel did a
Israel and Laura are absolutely great, Israel did a phenomenal job with the sale of my lexus. For the first time in history, I felt no pressure during the car purchasing process. And it all happened virtually. Laura did an excellent job with the financial part of the process. That is what you call excellent team work. I live 2 hours away. Israel and Derek drove the vehicle to me. If I could give this dealership (Motorworld Lexus) 10 stars, I would. They went well beyond the call of duty to satisfy me as a potential now a current customer. Thank you Israel and Motorworld Lexus." I AM LOVING MY BEAUTIFUL LEXUS "
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at MotorWorld Lexus. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at MotorWorld Lexus!
Larry is a great guy and a very knowledgeable sales
Larry is a great guy and a very knowledgeable sales person. It was a wonderful experience and would recommend him.
Larry is a great guy and a very knowledgeable sales
Larry is a great guy and a very knowledgeable sales person. It was a wonderful experience and would recommend him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Seans, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Israel and all of management were absolutely excellent to
Israel and all of management were absolutely excellent to deal with. Did everything possible to get us a deal on a new vehicle. Always answered calls and kept in contact. I would 1000% reccomend Ariel and the management there.
Israel and all of management were absolutely excellent to
Israel and all of management were absolutely excellent to deal with. Did everything possible to get us a deal on a new vehicle. Always answered calls and kept in contact. I would 1000% reccomend Ariel and the management there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!