Skip to main content

MotorWorld Lexus

(530 reviews)
Visit MotorWorld Lexus
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–5:00pm Closed
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 9 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (877) 880-3082 (877) 880-3082
Used (888) 834-1877 (888) 834-1877
Service (888) 837-4422 (888) 837-4422

Inventory

See all 74 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since April 2019.
MotorWorld Lexus in Wilkes-Barre PA is proud to be an automotive leader in our area. Since opening our doors MotorWorld Lexus has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible.

If you would like Lexus financing options and you are in the market to purchase a new Lexus or L/Certified vehicle we will provide assistance to help you find financing options that fit your needs!
MotorWorld's For You!

Service center

Phone number (888) 837-4422

Service hours

Monday
Closed
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(530 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MotorWorld Lexus from DealerRater.

Want to share your experience with this dealership?

Write a review

Experience with dealership was very positive and

Experience with dealership was very positive and pleasant. From the moment I entered to when I left was all good.

Experience with dealership was very positive and

Experience with dealership was very positive and pleasant. From the moment I entered to when I left was all good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

Show full review

This was my third service appt with Collin Finkel.

This was my third service appt with Collin Finkel. As with the earlier two, it went perfectly. Recognizing the time required, Collin met me on arrival with a brand new Lexus to use as a loaner for the day. Upon return, the paperwork awaited my signature;all had been taken care of and the work done to my complete satisfaction. I was impressed to say the least, and on my way home in minutes. Clearly, I recommend him as a highly competent service rep or I wouldn't be taking the time to write this.

This was my third service appt with Collin Finkel.

This was my third service appt with Collin Finkel. As with the earlier two, it went perfectly. Recognizing the time required, Collin met me on arrival with a brand new Lexus to use as a loaner for the day. Upon return, the paperwork awaited my signature;all had been taken care of and the work done to my complete satisfaction. I was impressed to say the least, and on my way home in minutes. Clearly, I recommend him as a highly competent service rep or I wouldn't be taking the time to write this.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Show full review

gavin was extremely helpful and very friendly.

gavin was extremely helpful and very friendly. it was great having a chance to talk with him.

gavin was extremely helpful and very friendly.

gavin was extremely helpful and very friendly. it was great having a chance to talk with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Betty, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Show full review

Collin Finkel showed a complete lack of professionalism

Collin Finkel showed a complete lack of professionalism during my visit on May 27, 2025. Despite having a scheduled appointment and arriving early, I was never greeted, acknowledged, or offered any assistance. He prioritized another customer who arrived at the same time and made no effort to check me in or even speak to me. His dismissive attitude made it clear that customer service is not a priority for him. Very disappointing.

Collin Finkel showed a complete lack of professionalism

Collin Finkel showed a complete lack of professionalism during my visit on May 27, 2025. Despite having a scheduled appointment and arriving early, I was never greeted, acknowledged, or offered any assistance. He prioritized another customer who arrived at the same time and made no effort to check me in or even speak to me. His dismissive attitude made it clear that customer service is not a priority for him. Very disappointing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We apologize for your experience with our Service Department. Our Service Manager, Joel Newell, would like to get in contact with you regarding your experience. Please contact Joel at 570.821.6819 or jnewell@motorworldgroup.com, so he may address your concerns. Thank you.

Show full review

My wife and I recently had service on each of our Lexus

My wife and I recently had service on each of our Lexus vehicles. Collin was a pleasure to work with on both occasions and made our experience an awesome one. I was recently asked by a friend of ours why we choose Lexus over Volvo and I explained that I receive better service at Lexus. Please pass this on to Collin as he deserves to be recognized. Thanks for the positive experience!

My wife and I recently had service on each of our Lexus

My wife and I recently had service on each of our Lexus vehicles. Collin was a pleasure to work with on both occasions and made our experience an awesome one. I was recently asked by a friend of ours why we choose Lexus over Volvo and I explained that I receive better service at Lexus. Please pass this on to Collin as he deserves to be recognized. Thanks for the positive experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

Show full review

Our experience was fantastic.

Our experience was fantastic. The entire MotorWorld Lexus staff were awesome. This was our second new car purchase here and I am sure there will be more. We were very comfortable during our visit. All the necessary items that needed to be addressed were handled in a professional and comfortable manner. Thumbs up to the entire crew. Thank you so much!

Our experience was fantastic.

Our experience was fantastic. The entire MotorWorld Lexus staff were awesome. This was our second new car purchase here and I am sure there will be more. We were very comfortable during our visit. All the necessary items that needed to be addressed were handled in a professional and comfortable manner. Thumbs up to the entire crew. Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Show full review

I had an Excellent experience with this dealership!

I had an Excellent experience with this dealership!! Israel is the best!!! I purchased a lexus. The entire process from start to finish went smoothly and from the comfort of my home. Motorworld Lexus is the best. I can't say enough about this dealership, other than thanking management for their team of knowledgeable, professional, customer oriented team of Employees that work well as a team to make sure the customer is completely satisfy. Thanks again Israel!! You did a phenomenal job!!!

I had an Excellent experience with this dealership!

I had an Excellent experience with this dealership!! Israel is the best!!! I purchased a lexus. The entire process from start to finish went smoothly and from the comfort of my home. Motorworld Lexus is the best. I can't say enough about this dealership, other than thanking management for their team of knowledgeable, professional, customer oriented team of Employees that work well as a team to make sure the customer is completely satisfy. Thanks again Israel!! You did a phenomenal job!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Cynthia, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Show full review

Israel and Laura are absolutely great, Israel did a

Israel and Laura are absolutely great, Israel did a phenomenal job with the sale of my lexus. For the first time in history, I felt no pressure during the car purchasing process. And it all happened virtually. Laura did an excellent job with the financial part of the process. That is what you call excellent team work. I live 2 hours away. Israel and Derek drove the vehicle to me. If I could give this dealership (Motorworld Lexus) 10 stars, I would. They went well beyond the call of duty to satisfy me as a potential now a current customer. Thank you Israel and Motorworld Lexus." I AM LOVING MY BEAUTIFUL LEXUS "

Israel and Laura are absolutely great, Israel did a

Israel and Laura are absolutely great, Israel did a phenomenal job with the sale of my lexus. For the first time in history, I felt no pressure during the car purchasing process. And it all happened virtually. Laura did an excellent job with the financial part of the process. That is what you call excellent team work. I live 2 hours away. Israel and Derek drove the vehicle to me. If I could give this dealership (Motorworld Lexus) 10 stars, I would. They went well beyond the call of duty to satisfy me as a potential now a current customer. Thank you Israel and Motorworld Lexus." I AM LOVING MY BEAUTIFUL LEXUS "

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at MotorWorld Lexus. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at MotorWorld Lexus!

Show full review

Larry is a great guy and a very knowledgeable sales

Larry is a great guy and a very knowledgeable sales person. It was a wonderful experience and would recommend him.

Larry is a great guy and a very knowledgeable sales

Larry is a great guy and a very knowledgeable sales person. It was a wonderful experience and would recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Seans, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Show full review

Israel and all of management were absolutely excellent to

Israel and all of management were absolutely excellent to deal with. Did everything possible to get us a deal on a new vehicle. Always answered calls and kept in contact. I would 1000% reccomend Ariel and the management there.

Israel and all of management were absolutely excellent to

Israel and all of management were absolutely excellent to deal with. Did everything possible to get us a deal on a new vehicle. Always answered calls and kept in contact. I would 1000% reccomend Ariel and the management there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

Show full review
See all 530 reviews